Susanna Inn Machu Picchu Hotel

3.0 star property
Riverfront hotel with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Susanna Inn Machu Picchu Hotel

Mountain view
Front of property - evening/night
Superior Triple Room, Mountain View
Free daily buffet breakfast
Free daily buffet breakfast

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Av Imperio de los Incas 642, Machu Picchu, 08681
  • Historic Sanctuary of Machu Picchu
    1 min walk
  • Manco Capac Square
    5 min walk
  • Cerro Machupicchu
    11 min walk

Room options

Classic Twin Room

Highlights

Hypo-allergenic bedding
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 2 Large Single Beds

Standard Double Room

Highlights

Hypo-allergenic bedding
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Family Triple Room, Mountain View

Highlights

Hypo-allergenic bedding
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • 17 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Superior Triple Room, Mountain View

Highlights

Hypo-allergenic bedding
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

Superior Double Room, Mountain View

Highlights

Hypo-allergenic bedding
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • 13 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

Highlights

Hypo-allergenic bedding
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Room

Highlights

Hypo-allergenic bedding
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

Highlights

Hypo-allergenic bedding
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

About the area

Machu Picchu

Susanna Inn Machu Picchu Hotel places you steps from Historic Sanctuary of Machu Picchu and within a 10-minute stroll of Manco Capac Square. Highlights at this hotel include free buffet breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a library. Additionally, you'll find laundry facilities, dry cleaning/laundry services and luggage storage. Each morning free breakfast is served. .With a stay at this 3-property class Machu Picchu hotel, you'll be 1 km (0.6 mi) from Aguas Calientes Hot Springs.

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk
  • Manco Capac Square - 5 min walk
  • Cerro Machupicchu - 11 min walk
  • Aguas Calientes Hot Springs - 12 min walk

Getting around

  • Machu Picchu Station - 5 min walk

Restaurants

  • ‪Full House Peruvian Cuisine - ‬3 min walk
  • ‪Mapacho Craft Beer Restaurant - ‬3 min walk
  • ‪Café Inkaterra - ‬1 min walk
  • ‪Inkaterra Restaurant Principal - ‬1 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬4 min walk

About this property

Susanna Inn Machu Picchu Hotel

Riverfront hotel with free breakfast and 24-hour front desk
Free breakfast is served daily. Public spaces have free WiFi. Susanna Inn Machu Picchu Hotel also features a library, laundry facilities, and dry cleaning/laundry services.

This 3-star Machu Picchu hotel is smoke free.

  • 6 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Library
  • No smoking on site
Susanna Inn Machu Picchu Hotel offers 6 accommodations with complimentary bottles of water and a hairdryer. This Machu Picchu hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 8:30 AM

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On a river

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 9:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Susanna Inn Machu Picchu Hotel

Children and extra beds

  • Children 3 and younger are not allowed at this property. All guests older than 3 are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property Registration Number 20607138169

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children 3 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Susanna Inn Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel
Susanna Inn Machu Picchu Hotel Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel Machu Picchu

Frequently asked questions

What is the cancellation policy at Susanna Inn Machu Picchu Hotel?

Susanna Inn Machu Picchu Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Susanna Inn Machu Picchu Hotel?

No, there is no spa at this property. Aguas Calientes Hot Springs is a short 12-minute walk away.

Does Susanna Inn Machu Picchu Hotel serve breakfast?

Yep, free buffet breakfast is available daily between 5:00 AM and 8:30 AM.

Is there a free airport shuttle available at Susanna Inn Machu Picchu Hotel?

No, Susanna Inn Machu Picchu Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Susanna Inn Machu Picchu Hotel?

Check-in begins at noon. Check-out time is 9:00 AM.

Are pets allowed at Susanna Inn Machu Picchu Hotel?

No, pets and service animals are not allowed.

Susanna Inn Machu Picchu Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 385 reviews" "
Rating 8 - Good. 82 out of 385 reviews" "
Rating 6 - Okay. 36 out of 385 reviews" "
Rating 4 - Poor. 18 out of 385 reviews" "
Rating 2 - Terrible. 10 out of 385 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Braulio

Travelled with family
Un lugar muy limpio, con un desayuno sencillo pero rico. La vista de mi cuarto hacia el río impresionante
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Hotel needs to be renovated and deep cleaned.
Stayed 1 night in Jul 2024

8/10 Good

Qianyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kristin

Travelled with partner
Disliked: Cleanliness, amenities
Now I know that staying in a less expensive hotel in the Aguas Calientes area is not a good idea when there were so many other much nicer hotels in the same vicinity.
Stayed 1 night in Jul 2024

10/10 Excellent

Rachell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in we had a great time at this beautiful little inn. The views from our room were spectacular. Bed was comfortable, and they were accommodating when we asked for an extra pillow. My partner would rate it a 4 only because we didn’t have any air control like AC/heating. Breakfast was included and also great since we had a beautiful view in the panoramic breakfast room. Overall really enjoyed our stay! Would definitely come back.
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The view from our room and the dining room of the river was really pretty! We especially loved how helpful and kind the manager was and all the other staff. The breakfast included was really good too. Would highly recommend!
Stayed 1 night in Jul 2024

8/10 Good

Sahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a one night stay
Clean. Great breakfast. Inexpensive.
Stayed 1 night in Jul 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and that's all one needs there
Stayed 3 nights in Jul 2024

10/10 Excellent

Amanda

Stayed 1 night in Jul 2024

10/10 Excellent

Esmeralda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great! Awesome river view
Stayed 1 night in Jul 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the 1 night! Room and bathroom clean and spacious. Breakfast was tasty, great variety and service.
Stayed 1 night in Jul 2024

10/10 Excellent

Paola

Travelled with family
Liked: Staff & service, amenities
Customer services was great! And their breakfast delicious
Stayed 2 nights in Jun 2024

8/10 Good

Kelsey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot for a short stay to visit Machu Picchu. If you can, request the water side rooms. Our room faced the train tracks in front of the hotel, which is very loud. You’d likely hear the train from anywhere in the city, so you can’t entirely avoid it. Once you get over that, it is easy to enjoy the hotel. The staff is friendly and the breakfast is good! The location is great and walkable to everything in town.
Stayed 2 nights in Jul 2024

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel with clean and spacious rooms and a very modest price.
Stayed 1 night in Jun 2024

8/10 Good

Jose

Travelled with family
Good service.
Stayed 1 night in Jun 2024

10/10 Excellent

Siyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

melissa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel was convenient. Not too close to the train station but not far either. It didn't have coffee or tea available unless you had it during breakfast. When we asked for extra towels, we were told they would call us and never did. The packed to go breakfast was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the river
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Loved our stay at Susanna Inn. The breakfast is delicious. The staff are very friendly. Highly recommend getting a mountain facing room. The sound of the river is so soothing at night plus our room was able to get quite cool opening the window. The only nitpicky thing to point out is the trash can in the bathroom is a regular basket with no lid. Since toilets in Peru do not accept paper, it'd be preferable to have a lid.
Stayed 2 nights in Jun 2024

4/10 Poor

Rodrigo

Stayed 1 night in Jun 2024

6/10 Okay

Julia

Travelled with partner
Liked: Cleanliness, amenities
Wir waren hier nur für eine Nacht. Haben so viel positives über das Frühstück hier gelesen, leider war es aber nur durchschnittlich. Ein normales Hotel.
Stayed 1 night in Jun 2024

8/10 Good

Donavon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay in itself was amazing. Although a little noisy which is unavoidable that stay was clean and easy to maneuver as a non spanish speaker. Their laundry service is expensive as it was 8 soles per kg of clothing.Their check out time being 9am forces your hand to either carry your luggage around until your train leaves or pay 30USD cash to have a late check out time. Seems intentional to have such an early check out time.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very cheap and cheerful stay with great breakfast. Expect an early wake up from other residents heading down to breakfast early or out on excursions due to how the noise travels through the building.
Stayed 1 night in Jun 2024

4/10 Poor

Anthony

Stayed 1 night in Jun 2024