Holiday Inn Madison at The American Center, an IHG Hotel

3.0 star property
Hotel in Madison with free airport shuttle and 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Madison at The American Center, an IHG Hotel

Property amenity
Meeting facility
Exterior
Indoor pool
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Hot tub
    Hot tub
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
5109 W Terrace Dr, Madison, WI, 53718
  • American Center
    1 min walk
  • East Towne Mall
    4 min drive
  • Madison Area Technical College
    7 min drive
  • Madison, WI (MSN-Dane County Regional)
    16 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Fan
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Top Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Fan
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed - twin
Pillow-top bed
Fan
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Fan
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Fan
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Fan
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Fan
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Fan
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed (Top Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Fan
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Fan
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Fan
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Madison

At Holiday Inn Madison at The American Center, an IHG Hotel you'll be steps from American Center and 3.8 km (2.4 mi) from Token Creek Park. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Geiers Grill, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and Hot tub. 2460 square feet (221 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 6:30 AM and 9:30 AM. There's also free RV/bus/truck parking, along with the convenience of a free airport shuttle. .Within a 20-minute drive of this 3-property class Madison hotel, attractions include University of Wisconsin-Madison and Alliant Energy Center.

What's nearby

  • American Center - 1 min walk - 0.0 km
  • East Towne Mall - 4 min drive - 4.0 km
  • Madison Area Technical College - 7 min drive - 6.8 km
  • University of Wisconsin-Madison - 17 min drive - 14.2 km
  • Camp Randall Stadium - 18 min drive - 15.5 km

Getting around

  • Madison Station - 24 min drive
  • Dane County Regional Airport (MSN) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬5 min drive
  • ‪Casey's General Store - ‬3 min drive

About this property

Holiday Inn Madison at The American Center, an IHG Hotel

Hotel in Madison with free airport shuttle and 24-hour fitness centre
Holiday Inn Madison at The American Center, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 2460 square feet (221 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Madison at The American Center, an IHG Hotel. A roundtrip airport shuttle is free (available on request). Free self parking is available.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2460 sq ft of conference space
  • 221 sq. m of conference space
  • Built in 2007
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Madison at The American Center, an IHG Hotel offers 138 air-conditioned accommodations with MP3 docking stations and a safe. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Geiers Grill

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,460 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center an IHG Hotel
"Holiday Inn Madison at The American Center an IHG Hotel"
Holiday Inn Madison at The American Center, an IHG Hotel Hotel
Holiday Inn Madison at The American Center, an IHG Hotel Madison

Frequently asked questions

What is the cancellation policy at Holiday Inn Madison at The American Center, an IHG Hotel?

Holiday Inn Madison at The American Center, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Madison at The American Center, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Madison at The American Center, an IHG Hotel on 24 Nov 2024 start from NZ$145.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Madison at The American Center, an IHG Hotel?

Yep, Holiday Inn Madison at The American Center, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Holiday Inn Madison at The American Center, an IHG Hotel?

The closest beach to Holiday Inn Madison at The American Center, an IHG Hotel is James Madison Beach (9.7 km).

Does Holiday Inn Madison at The American Center, an IHG Hotel have a pool?

Holiday Inn Madison at The American Center, an IHG Hotel has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Holiday Inn Madison at The American Center, an IHG Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Madison at The American Center, an IHG Hotel.

Is Holiday Inn Madison at The American Center, an IHG Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Madison at The American Center, an IHG Hotel is a hit with families.

Does Holiday Inn Madison at The American Center, an IHG Hotel serve breakfast?

Sure does, full breakfast is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Madison at The American Center, an IHG Hotel?

Yep, there's a free airport shuttle that runs from 6:00 AM - 11:00 PM on request.

Is there a bar or restaurant at Holiday Inn Madison at The American Center, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Holiday Inn Madison at The American Center, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Madison at The American Center, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Madison at The American Center, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 291 out of 546 reviews" "
Rating 8 - Good. 185 out of 546 reviews" "
Rating 6 - Okay. 44 out of 546 reviews" "
Rating 4 - Poor. 13 out of 546 reviews" "
Rating 2 - Terrible. 13 out of 546 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Joely

Travelled with partner
Liked: Cleanliness, staff & service
It’s clean but it needs updating. There are no USB ports and the tv was older. The shower had no ledges to put your soap and the towel rack was inside the shower! That was a little strange! However, the bed was comfortable and the staff who checked us in was really nice. Free continental breakfast would have been nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was excellent. Although there was a cost for the buffet the selection was superb, there was a person who brought me my silverware and made sure I had a drink. Definitely worth the $. The best part for me was the transportation to the airport. Doug was super nice and made sure I arrived safely.
Stayed 1 night in Aug 2024

10/10 Excellent

Jayant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Business traveller
Liked: Room comfort
Needs love.....
The property is tired and in need of updates. Broken tiles, worn carpeting...lots of potential, but needs a bit of love.
Stayed 1 night in Aug 2024

4/10 Poor

Hollie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Air conditioner made a terrible noise that was too loud to sleep. Shower was not in good condition or clean. The hotel had a weird smell throughout. Breakfast was good but it was an extra charge.
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Dalton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The lady at the front desk was so polite and helpful. The area and room were clean and simple and I would’ve given it a tremendous review if it weren’t for the cleaning ladies knocking on our door at 830am yelling housekeeping. I thought surely it was another room because checkout time wasn’t until noon and we had not checked out yet. The lady then knocked and yelled again and immediately tried opening the door but I had the bar locked on the inside. They then yelled sorry and left. We tried to go back to sleep because it was a late night for us and the lady came back 2 more times before checkout!! It was ridiculous. If you’re looking to get a good sleep in don’t stay here unless you want to be woken up every hour before checkout beginning at 830am.
Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk attendants as well as breakfast staff were great!! Breakfast food was great! Gym was clean and plentiful!
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Sheryl

Stayed 1 night in Jul 2024

10/10 Excellent

Peter, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the excellent condition the hotel was in. Room was very clean. Didn't like the cost of the breakfast, which is normally free at other hotels. We chose to eat at Perkins instead.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Easy check in. Tv did not work and maintenance fixed it immediately. Room was clean and comfortable. Hall carpeting could use updating as it is pulling up in spots. Restaurant and staff were great!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. Unfortunately there was a group of preteen baseball players staying with their families. The boys were rude, loud, and running unsupervised in the halls . Their parents did nothing to stop the behavior, and were also loud in the lobby area. felt bad for the desk attendant who was trying to resolve an issue with another guest on the phone. She did a great job under difficult circumstances. Our room was nice, the bed was great, and we also enjoyed the breakfast. All staff were courteous and attentive. The carpet in the hallway was worn and wrinkled and could be a fall risk for guests.
Stayed 1 night in Jul 2024

4/10 Poor

Aaron

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Carpet thru a few areas of hotel was coming off floor and bunched up, major tripping hazard on floor 3. Service forgot to clean out fridge and a bunch of food from dominoes was still in there we had to take by trash to fit our stuff. That bag of pizza was still next to trash the next morning and we put it there 3:15pm. The pool area had paint peeling off the walls and ceiling and garbage was in pool and scattered around pool area. This property needs a lot of TLC, lots of it simple things to do and it would be great! But just being left for guests to have to deal with and look at.
Stayed 1 night in Jul 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carrie, Lake in the Hills

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, good breakfast and friendly staff. Would recommend.
Stayed 1 night in Jul 2024

6/10 Okay

Jaclyn, Menasha

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

dorwyn

Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No restaurant or shopping with walking distance
Stayed 1 night in Jun 2024

8/10 Good

Denise

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was really great! Sonia at the front desk and Jackie in the restaurant made this hotel a wonderful experience.
Stayed 1 night in Jul 2024

4/10 Poor

Tadd, DeLand

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel exterior is in very poor condition, both poor style and level of maintenance. Inside the hallway carpeting on the 3rd floor was in terrible condition being loose in two long areas. There are countless dings on the walls where the luggage carts have been scraped along the walls. The office chair in the room had been abused and had a lean to onside. Given the price compared to several other nice (but generally a few bucks cheaper) that are in much better condition, I was extremely disappointed with the stay.
Stayed 1 night in Jul 2024