AYZ Juan de Mena - Auto check-in property

2.0 star property
Adults-only guesthouse in Madrid

Choose dates to view prices

Photo gallery for AYZ Juan de Mena - Auto check-in property

Deluxe Double Room, Private Bathroom
Exterior detail
Front of property
Superior Double Room, Private Bathroom | Bathroom
Exterior detail
Reviews
7.2

Good

Popular amenities

  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
Calle Alfonso XI 11, Madrid, 28014
  • Popular LocationPrado Museum7 min walk
  • Popular LocationGran Via9 min walk
  • Popular LocationEl Retiro Park18 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)16 min drive

Room options

Superior Double Room, Private Bathroom

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Mobile key entry
Desk
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Mobile key entry
Desk
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Quadruple Room, Private Bathroom

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Mobile key entry
Desk
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, Private Bathroom

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Mobile key entry
Desk
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 2 Single Beds, Private Bathroom

Highlights

Air conditioning
Heating
Private bathroom
Hairdryer
Mobile key entry
Desk
  • Sleeps 2
  • 2 Single Beds

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
Portable fan
Hairdryer
Mobile key entry
Desk
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Madrid

AYZ Juan de Mena - Auto check-in property puts you in the heart of Madrid, within just a 10-minute stroll of Prado Museum and Gran Via. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas and express check-out. .Sights within a 20-minute walk of this Retiro guest house include Puerta del Sol and El Retiro Park.

What's nearby

  • Prado Museum - 7 min walk
  • Gran Via - 9 min walk
  • Puerta del Sol - 15 min walk
  • El Retiro Park - 18 min walk
  • Plaza Mayor - 4 min drive

Getting around

  • Banco de Espana Station - 6 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Aarde - ‬4 min walk
  • ‪James Joyce Irish Pub - ‬5 min walk
  • ‪Maura Wines and Food - ‬2 min walk
  • ‪Ritz Garden - ‬6 min walk
  • ‪Rodilla - ‬5 min walk

About this property

AYZ Juan de Mena - Auto check-in property

Adults-only guesthouse in Madrid
AYZ Juan de Mena - Auto check-in property offers its guests express check-out. WiFi is free in public spaces.

This Madrid guest house is smoke free.

  • 7 guestrooms or units
  • Express check-out
  • No smoking on site
AYZ Juan de Mena - Auto check-in property offers 7 air-conditioned accommodations, with a hairdryer. This Madrid guest house provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Soap
  • Towels

More

  • Air conditioning
  • Desk
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 13
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 13 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.

Property is also known as

A&Z Juan Mena Adults Madrid
A&Z Juan Mena Adults
A Z Juan de Mena Only Adults
A&Z Juan Mena Adults Hostel Madrid
A&Z Juan Mena Adults Hostel
A Z Juan de Mena Only Adults
A Z Juan de Mena Adults Only
Ayz Juan De Mena Auto Check In
A Z Juan de Mena Auto check in property
AYZ Juan de Mena - Auto check-in property Madrid
AYZ Juan de Mena - Auto check-in property Guesthouse
AYZ Juan de Mena - Auto check-in property Guesthouse Madrid

Frequently asked questions

Is AYZ Juan de Mena - Auto check-in property family-friendly?

No, AYZ Juan de Mena - Auto check-in property is an adults-only property.

How much does it cost to stay at AYZ Juan de Mena - Auto check-in property?

As of 16 Jul 2024, prices found for a 1-night stay for 2 adults at AYZ Juan de Mena - Auto check-in property on 28 Jul 2024 start from NZ$159.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at AYZ Juan de Mena - Auto check-in property?

No, AYZ Juan de Mena - Auto check-in property does not offer an airport shuttle service.

What time are check-in & check-out at AYZ Juan de Mena - Auto check-in property?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at AYZ Juan de Mena - Auto check-in property?

No, pets are not allowed.

AYZ Juan de Mena - Auto check-in property Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 124 reviews" "
Rating 8 - Good. 41 out of 124 reviews" "
Rating 6 - Okay. 12 out of 124 reviews" "
Rating 4 - Poor. 12 out of 124 reviews" "
Rating 2 - Terrible. 21 out of 124 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kai

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and comfortable room. The quadruple room is very spacious and convenient.
Stayed 2 nights in Feb 2024

4/10 Poor

francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Health hazard
This is the only negative review I've given in my life. Nobody should be allowed to stay here. There was so much mold that it was literally hard to breathe. To go to the bathroom you had to hold your breath because you could not breathe that in. We were honestly afraid for our health. We asked to cancel immediately or for a refund and were not granted either so we had to sleep there. I'm only writing this review so that whoever reads this does not have to go through this experience, truly awful. Hotels.com was very helpful and tried to get us a refund but the property won't even answer. They should remove it from the platform.
Stayed 1 night in Jan 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

SUNG

Travelled with partner
The email for entering was not sent, so I wased time and found another hotel. And They declined even refund. Never go to this hotel! This is so terrbible experience!!
Stayed 2 nights in Oct 2023

6/10 Okay

Ruben

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Habitaciónes en un sotano
Solo ubicación por lo demas falta buen servicio y las habitación estan en un sótano
Stayed 1 night in Oct 2023

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities
Poor experience, Dirty, Misrepresented photos
- Check-in process: very cumbersome. Not explained well. Slow. Confusing. I am very tech savvy, pro-self service; this is as bad as it can get. - Cleanliness: very dirty. Bed sheet were not changed from previous guest. Hair all over the bathroom, sheets, floor, towel. Towels also smelly. - Pictures on Hotels.com vs. reality: totally different. Dark room, poorly maintained. Much smaller than represented on pictures.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Katerina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy room with walkable distance to the centre
Stayed 2 nights in Jul 2023

2/10 Terrible

Miha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly, filthy, uncomfortable stay
I don’t usually leave feedbacks, though this one i had to, for future users. Their door opening system was pretty cool and thats the only cool thing about this hotel. Bed was so uncomfortable that my back started to ache after 30 minutes of laying down. I tried to lay on the foot of the bed, or different side of the bed, but didn’t work. I ended up sleeping on the floor. Room smells like old dust. And the room it self was built half underground, that you can hear people walking by all night, like in the movie ‘Parasite’. And no Air conditioner in this hat city. Worst of all the hotel i stayed. Don’t be tricked by the pictures .
Stayed 1 night in Jun 2023

6/10 Okay

Cindy

Disliked: Cleanliness
Good location, quiet, no window
The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
Stayed 3 nights in Jun 2023

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm giving poor rate because I never find the hotel. I arrived around 12:30 am to the address indicated in the website I was surprised , no sign nothing that indicated the existence of this hotel. I asked to different police officers and none of them had idea about this hotel. I called a phone number on the website and they never responded. I have to walk with my wife around puerta del Sol to see where we could spend the night. Fortunately we found a hostal. I complained with Expedia and they processed a refund.
Stayed 4 nights in Apr 2023

2/10 Terrible

Elise

Disliked: Staff & service, amenities, property conditions & facilities
I was locked out of the building for two hours with two other customers with no way to get in. We called and were ignored
Stayed 1 night in Mar 2023

10/10 Excellent

Rubi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For not having staff this place was spotless. It was in the heart of Madrid and it had very comfortable beds and everything smelled so clean
Stayed 1 night in Apr 2022

10/10 Excellent

Devante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, great stay.
Absolutely amazing location, right center city and down the road from the prado. Everything Madrid has to offer is walking distance. Super clean facility. I would’ve given them a higher score but there were some communication issues that went on. They never sent the check in instructions like the listing said they would, making me have to call them twice once I arrived. About an hour in the door locked and wouldn’t open, resulting in another long call. The place is half basement but has plenty of lights and is so modern and updated. Overall amazing for the price and will definitely stay again.
Stayed 1 night in Nov 2021

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a bit difficult to find if you don’t internet access, other than that is awesome. GREAT LOCATION, comfortable and clean.
Stayed 2 nights in Oct 2021

8/10 Good

Spooky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfy, the area where the place is located is amazing. U had almost everything u need except a fridge, and a balcony.
Stayed 3 nights in Oct 2021

10/10 Excellent

Gerard, North Bergen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay ,easy self check in and inmaculate rooms.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
ideal for a one or two night stay and if you are
I won't call it a hotel this is just a place to spend a night maybe two if you're on a budget and you want to stay close to the city center. Finding the place is a bit of a challenge specially at night. However most importantly is reading very carefully the type of service and the instructions getting into the place this is a self-service check in all the way,... all in all this would be one of my last option is to stay the next time I'm in Madrid. Nothing against the place it just wasn't my cup of tea.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and fun for a 1 night stay. Glad I got a room with AC. Wouldn’t definitely stay again.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Basic place but did the job. Communication beforehand was good. No staff there, so all key code entry, which is actually really good. Not so quiet so could hear outside street and people staying opposite.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jan 2019

4/10 Poor

carlos enrique

Business traveller, Travelled with partner
Disliked: Staff & service
No da facilidades todo tienes q hacer uno y todo en inglés
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
Live in a basement, and tech only check-in hassle
The booking process is unclear, takes a lot of effort before you know that you can really enter the room, and the place doesnt even have a glass to use the water dispenser. All processes are tech based, but the tech is not a seamless experience. Also, you live in a basement.
Stayed 1 night in Mar 2024