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Axel Hotel Madrid - Adults Only

4.0 star property
Adults-only Madrid hotel in Madrid Centro with a rooftop terrace
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Axel Hotel Madrid - Adults Only

Outdoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk
Porch
Axel Suite | Bathroom
Executive lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Spa
    Spa
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
Atocha 49, Madrid, 28012
    Plaza de Santa Ana
    3 min walk
    Puerta del Sol
    6 min walk
    Plaza Mayor
    8 min walk
    Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Axel Junior Suite

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Hairdryer
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Premium

Premium bedding, minibar, in-room safe, desk

Axel Premium

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Hairdryer
Designer toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Designer toiletries
Minibar
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Suite

Premium bedding, minibar, in-room safe, desk

Axel Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Separate bath and shower
Rainfall showerhead
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite Single Use

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Hairdryer
Designer toiletries
  • 29 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Premium Single Use

Premium bedding, minibar, in-room safe, desk

Axel Premium Single Use

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Hairdryer
Designer toiletries
  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Axel City

Premium bedding, minibar, in-room safe, desk

Axel City

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Designer toiletries
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Axel Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Suite Single Use

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Separate bath and shower
Rainfall showerhead
  • 51 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Basic Room

Minibar

Basic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Designer toiletries
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Hairdryer
Designer toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Single Use

Premium bedding, minibar, in-room safe, desk

Axel City Single Use

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Designer toiletries
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Room

Premium bedding, minibar, in-room safe, desk

Basic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Designer toiletries
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

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4.7 out of 5, Exceptional, (989)
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for 1 night
includes taxes & fees
6 Oct - 7 Oct
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About the area

Madrid

Axel Hotel Madrid - Adults Only places you steps from Plaza de Santa Ana and within a 10-minute stroll of Puerta del Sol. Highlights at this boutique hotel include an outdoor swimming pool, a poolside bar and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a snack bar/deli, spa services and laundry facilities. Each morning buffet breakfast is served between 7 AM and 11:30 AM. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Plaza Mayor and Calle de Alcalá.

What's nearby

  • Plaza de Santa Ana - 3 min walk
  • Puerta del Sol - 6 min walk
  • Plaza Mayor - 8 min walk
  • Prado Museum - 10 min walk
  • Gran Via - 13 min walk

Getting around

  • Anton Martin Station - 1 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Casa Alberto - ‬2 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪El Parnasillo del Príncipe - ‬3 min walk
  • ‪Vi Cool - ‬3 min walk

About this property

Axel Hotel Madrid - Adults Only

Adults-only Madrid hotel in Madrid Centro with a rooftop terrace
There's a snack bar/deli on site. You can enjoy a drink at the pool bar. You'll find a business centre on site.

Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and spa services are also featured at the boutique Axel Hotel Madrid - Adults Only.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 6 levels
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
  • Bar by the pool
Axel Hotel Madrid - Adults Only offers 88 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: EUR 16 per person
  • A poolside bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Building
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Nearby parking fee: EUR 25 per day (66 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Frequently asked questions

What is the cancellation policy at Axel Hotel Madrid - Adults Only?

Axel Hotel Madrid - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Axel Hotel Madrid - Adults Only?

As of 22 Sept 2024, prices found for a 1-night stay for 2 adults at Axel Hotel Madrid - Adults Only on 21 Oct 2024 start from NZ$439.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Axel Hotel Madrid - Adults Only?

There's no onsite spa, but this property does offer services like massages.

Does Axel Hotel Madrid - Adults Only have a pool?

Axel Hotel Madrid - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Is Axel Hotel Madrid - Adults Only family-friendly?

No, Axel Hotel Madrid - Adults Only is an adults-only property.

Does Axel Hotel Madrid - Adults Only serve breakfast?

Sure does, buffet breakfast is served daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at Axel Hotel Madrid - Adults Only?

No, Axel Hotel Madrid - Adults Only does not offer an airport shuttle service.

What time are check-in & check-out at Axel Hotel Madrid - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Axel Hotel Madrid - Adults Only?

No, only service animals are allowed.

Axel Hotel Madrid - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Stayed 2 nights in Jun 2024

10/10 Excellent

Benjamin

Stayed 3 nights in Jun 2024

10/10 Excellent

Alexey, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience, pool is smaller than appears in pictures, was quieter than our experiences at hotels closer to city center and walking distance was manageable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great/fun rooftop pool/bar! Rooms were fabulous too!!
Stayed 6 nights in May 2024

10/10 Excellent

Colleen

Stayed 4 nights in May 2024

6/10 Okay

Fabien

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Poor price quality
Had to change room as ours was a dark closet facing a light well ’. The second bedroom was slightly lighter but low ceiling under the eaves, very small, and the door didn’t close properly. Nothing like the pictures on the website. Quite disappointing for the price.
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Stayed 1 night in May 2024

10/10 Excellent

Imran

Stayed 2 nights in May 2024

4/10 Poor

Thomas

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Axel Madrid - a rapid drop in service/facilities
This is my 3rd or 4th stay at Axel Madrid over the last two or three years. However this stay was a great disappointment and the hotel has shown a steady degradation in maintenance and staff friendliness. On our second night we were about to head out for my partner’s birthday dinner celebration when water started gushing out of the light fixtures in the (separate) shower and toilet. We went to reception who informed us this was “normal” and they would get someone to fix it. I said I had no intention of staying in the room and asked to be moved. I was told that all rooms were full. I said the speak with the manager on duty to get this to happen. I was told he was not available. I repeated my request to move and it was again refused. I then said I would be contacting hotels.com to resolve the issue and that I would move to another hotel and get my prepaid amount refunded. Only then (miraculously) did the receptionist find the manager available and, another miracle, to find an empty room for us. It so happened it was the very room next door. No apology, no assistance with moving our items, no offer of a complimentary drink at the bar or anything like that. Just the bare minimum after I had to escalate and push for a resolution. Additionally, the bar staff at the rooftop bar are simply not customer focused. They spent most of their time chatting with one another and smoking at the side of the pool while a long line gathered for drinks. I will Kit be back
Stayed 3 nights in May 2024

10/10 Excellent

Antonio, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time it was just an overnight stay, but it was as pleasant and as convenient as always.
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in an “adults only” hotel, and although it was a bit surprising in the decor-the stay was fab. Comfortable beds, unending hot water shower, Uber friendly and helpful staff, great sky bar with view and convenient location. Would stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Stayed 2 nights in May 2024

10/10 Excellent

YEONAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicolas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to everything, very clean and comfortable. Highly recommended.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sylvia

Stayed 2 nights in Apr 2024

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities
Walk everywhere. Staff great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Stayed 1 night in Mar 2024

10/10 Excellent

Zheng, Wien

Stayed 3 nights in Mar 2024

4/10 Poor

Luca

Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun hotel too
They accommodated all my requests--quiet room away from elevator. Free drink ticket which I didn't use, I forgot!
Stayed 1 night in Mar 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities
Hair drier needed in the room
Stayed 5 nights in Feb 2024

8/10 Good

Steven, Saskatoon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good time. Staff were hit or miss with service and friendliness, mostly with overnight staff making us wait outside the door for a few minutes, requiring us to ring the doorbell quite a few times. Cleaning staff took all of our soaps on the second last day and left us with none - very strange. Gym was basic, but good enough.
Stayed 4 nights in Feb 2024

6/10 Okay

Reza

Liked: Cleanliness
Ok but not the best
Was ok hotel overall but not the best . Decoration was a bit weird. Room remind me some kind of dark room
Stayed 2 nights in Jan 2024

6/10 Okay

Leonel, Staten Island

Disliked: Staff & service, property conditions & facilities
This hotel gets 3-stars from me. The decor is of a sex club. Black walls and ceilings. I know it’s a gay themed hotel, but it just doesn’t work. The TV did worked for a few minutes and it would shut down. People were sent twice and no resolution. No manager followed or asked even after I went to the front desk twice. Someone was smoking in the room next to me, and the strong smell of tobacco stayed in my room for hours. The worst part of it is that on three different occasions employees walked right into my room after just knocking once. They did not wait for me to be ready to open up. At one point, a lady opened the door and saw me working at the table. She asked if I needed minibar refills. She surprised me. Not recommended
Stayed 2 nights in Jan 2024