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Bless Hotel Madrid, a member of The Leading Hotels of the World

5.0 star property
Art Deco Madrid hotel in Salamanca with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Bless Hotel Madrid, a member of The Leading Hotels of the World

Rooftop terrace
Seasonal outdoor pool, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Sauna, hot tub, Turkish bath/hammam, body treatments, facials, massages

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
62 Velazquez St, Madrid, Madrid, 28001
  • Plaza de Colon
    10 min walk
  • Calle de Alcalá
    11 min walk
  • U.S. Embassy
    12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    14 min drive

Room options

View all photos for Deluxe Triple Family Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Triple Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse (Bless Couture)

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Penthouse (Bless Couture)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Egyptian cotton bed sheets
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Renovated in 2019
Premium bedding
Memory foam bed
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Jetted Tub (Bless Wellbeing, Terrace, Single Use)

Private spa tub

Villa, Jetted Tub (Bless Wellbeing, Terrace, Single Use)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Egyptian cotton bed sheets
  • 48 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Divine Suite Terrace Velazquez View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Divine Suite Terrace Velazquez View

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Egyptian cotton bed sheets
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Family Room

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Renovated in 2019
Premium bedding
Memory foam bed
Egyptian cotton bed sheets
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Premium Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Salon Suite Patio View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Salon Suite Patio View

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Egyptian cotton bed sheets
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room Velázquez View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Premium Room Velázquez View

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Studio Suite Velázquez View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Studio Suite Velázquez View

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Divine Suite Terrace Velazquez View (Single Use)

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Divine Suite Terrace Velazquez View (Single Use)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Egyptian cotton bed sheets
  • 63 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Villa, Jetted Tub (Bless Wellbeing, Terrace)

Private spa tub

Villa, Jetted Tub (Bless Wellbeing, Terrace)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Egyptian cotton bed sheets
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room Single Use

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Premium Double Room Single Use

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 38 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Large Single Beds

View all photos for Studio Suite Velázquez View (Single Use)

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Studio Suite Velázquez View (Single Use)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 41 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room Single Use Velázquez View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Premium Double Room Single Use Velázquez View

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Large Single Beds

View all photos for Salon Suite Patio View (Single Use)

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Salon Suite Patio View (Single Use)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Egyptian cotton bed sheets
  • 45 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room Single Use (Single Use)

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Double Room Single Use (Single Use)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
Premium bedding
  • 30 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room (Single Use)

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Superior Room (Single Use)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Memory foam bed
Premium bedding
  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Penthouse (Bless Couture, Single Use)

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Penthouse (Bless Couture, Single Use)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2019
Egyptian cotton bed sheets
  • 57 sq m
  • Sleeps 1
  • 1 King Bed

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The price is NZ$819
for 1 night
includes taxes & fees
29 Nov - 30 Nov
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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Bless Hotel Madrid, a member of The Leading Hotels of the World. Within a 30-minute stroll, you'll find Gran Via and Prado Museum. Highlights at this Art Deco hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Beldon Wellness can include massages, facials and body treatments along with access to the sauna and hot tub. The fine-dining restaurant, SALVAJE, serves Japanese cuisine and is open for lunch and dinner. Fetén by Salvaje is the hotel's own cocktail bar. Enjoy the 24-hour gym, Turkish bath/hammam, seasonal outdoor swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Salamanca hotel include El Retiro Park and Puerta del Sol.

What's nearby

  • Gran Via - 3 min drive
  • Prado Museum - 4 min drive
  • El Retiro Park - 4 min drive
  • Santiago Bernabéu Stadium - 4 min drive
  • Puerta del Sol - 6 min drive

Getting around

  • Velazquez Station - 5 min walk
  • Madrid Recoletos Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive

Restaurants

  • ‪Casa Dani - ‬3 min walk
  • ‪Bel Mondo - ‬3 min walk
  • ‪Carmen Bar - ‬3 min walk
  • ‪La Maruca - ‬1 min walk
  • ‪Lateral - ‬1 min walk

About this property

Bless Hotel Madrid, a member of The Leading Hotels of the World

Art Deco Madrid hotel in Salamanca with 2 restaurants
Bless Hotel Madrid, a member of The Leading Hotels of the World offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 1884 square feet (175 square metres) and includes a conference centre. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Bless Hotel Madrid, a member of The Leading Hotels of the World. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Bless Hotel Madrid, a member of The Leading Hotels of the World was completed in January 2019.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1884 sq ft of conference space
  • 175 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar by the pool
Bless Hotel Madrid, a member of The Leading Hotels of the World offers 111 accommodations with laptop-compatible safes and complimentary bottles of water. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Beldon Wellness. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 42 for adults and EUR 27 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blessed Breakfast
  • Fetén by Salvaje
  • Picos Pardos Sky Lounge
  • Pinzelada Lounge
  • SALVAJE

Family friendly

  • Bowling alley
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (1,884 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 42 for adults and from EUR 27 for children
  • Airport shuttle fee: EUR 185 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 45 per day (213 ft away)
  • Pet fee: EUR 30 per pet, per day plus a one-off EUR 50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Hotel Velazquez Madrid
Gran Velazquez
Gran Velazquez Hotel
Gran Velazquez Madrid
Hotel Gran Velazquez
Hotel Velazquez
Velazquez Hotel
Gran Hotel Madrid
Bless Hotel Madrid a member of The Leading Hotels of the World

Frequently asked questions

What is the cancellation policy at Bless Hotel Madrid, a member of The Leading Hotels of the World?

Bless Hotel Madrid, a member of The Leading Hotels of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bless Hotel Madrid, a member of The Leading Hotels of the World?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Bless Hotel Madrid, a member of The Leading Hotels of the World on 3 Dec 2024 start from NZ$655.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bless Hotel Madrid, a member of The Leading Hotels of the World?

Onsite parking is limited.

Is there a spa on site at Bless Hotel Madrid, a member of The Leading Hotels of the World?

Yep, Beldon Wellness is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Bless Hotel Madrid, a member of The Leading Hotels of the World have a pool?

Bless Hotel Madrid, a member of The Leading Hotels of the World has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to October.

What luxury perks are available at Bless Hotel Madrid, a member of The Leading Hotels of the World?

Bless Hotel Madrid, a member of The Leading Hotels of the World features a full-service spa, 2 restaurants and 2 bars. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Bless Hotel Madrid, a member of The Leading Hotels of the World a romantic place to stay?

A hot tub and al fresco dining, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Bless Hotel Madrid, a member of The Leading Hotels of the World.

Does Bless Hotel Madrid, a member of The Leading Hotels of the World serve breakfast?

Sure does, buffet breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Bless Hotel Madrid, a member of The Leading Hotels of the World?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bless Hotel Madrid, a member of The Leading Hotels of the World?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bless Hotel Madrid, a member of The Leading Hotels of the World?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bless Hotel Madrid, a member of The Leading Hotels of the World?

Dogs are welcome at Bless Hotel Madrid, a member of The Leading Hotels of the World, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Bless Hotel Madrid, a member of The Leading Hotels of the World Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 324 out of 437 reviews" "
Rating 8 - Good. 62 out of 437 reviews" "
Rating 6 - Okay. 34 out of 437 reviews" "
Rating 4 - Poor. 6 out of 437 reviews" "
Rating 2 - Terrible. 11 out of 437 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent, good breakfast, very nice spacious rooms. Hotel has an excellent location. The lobby is being remodeled so a side entrance was being used to enter the hotel, because of the remodel the temporary lobby/concierge area felt cramped. Would love to stay there again!
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

maria

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Manuel

Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby was under construction
Stayed 5 nights in Jul 2024

10/10 Excellent

Jessica, Caguas

Stayed 1 night in Jul 2024

10/10 Excellent

Maximiliano

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yassin Mohamed, MONTREAL

Stayed 6 nights in Jul 2024

10/10 Excellent

GABRIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

GABRIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service great facilities and great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing hotel. Friendly staff and the rooms and rooftop pool were fantastic!
Stayed 1 night in Jul 2024

10/10 Excellent

Alanna

Stayed 1 night in Jun 2024

10/10 Excellent

Adolfo D

Stayed 1 night in Jun 2024

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
False promises, close bar, close pool, renovation
I booked surprised trip to my 2 friends. They assured me in return mail that the room will have 2 separate beds. I also called to reservation and they told it we be arrange. Then the first day they told they can’t put 2 beds as promised. The pool was closed the first day. The bar was closed for 2 days so I missed the 2 cocktails promised. They start renovations with noice and dust at least 2 days before the friends left, and they lied that it began in the day we check out. I got some compensation from hotels.com, bless hotel refused to do so.
Stayed 4 nights in Jun 2024

6/10 Okay

Jacqueline

Liked: Staff & service
Did not like it
The room I got was tiny and the faucet was not working well so they change me to another room with a patio in front but it was the same the water was still getting stock did not run the drain. The rug and sofa were very very dirty with stains all over and it seen this is more like a club instead of a hotel the music loud you could hear it in your room until very late at night. it was hard to sleep with such noises.
Stayed 4 nights in Jun 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge

Stayed 3 nights in Jun 2024

6/10 Okay

Rodolfo

Liked: Cleanliness
Disliked: Room comfort
I will never come back
The hotel lobby is a "bar" full of people drinking and shouting. It is not a 5 stars hotel I paid 1.100 euros per night...incredible my mistake...very very low value for the money.
Stayed 2 nights in May 2024