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Canopy by Hilton Madrid Castellana

4.0 star property
Hotel with 2 restaurants, a short walk to Santiago Bernabéu Stadium
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Canopy by Hilton Madrid Castellana

Seasonal outdoor pool, pool loungers
Minibar, in-room safe, desk, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Gift shop

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Paseo de la Castellana
    1 min walk
  • Santiago Bernabéu Stadium
    6 min walk
  • Cuzco Square
    13 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    19 min drive

Room options

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms, City View

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, View

Minibar, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed, View, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, View, Corner

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bidet
Hairdryer
Private bathroom
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room
NYX Hotel Madrid by Leonardo Hotels
Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1001)
The price is NZ$358
for 1 night
includes taxes & fees
29 Nov - 30 Nov
NYX Hotel Madrid by Leonardo Hotels

About the area

Madrid

Canopy by Hilton Madrid Castellana puts you in the centre of Madrid, 0.5 km (0.3 mi) from Santiago Bernabéu Stadium and 4.4 km (2.7 mi) from Gran Via. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, Planta Z, serves Spanish cuisine and is open for brunch, lunch and dinner. Rooftop is the hotel's own bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers as well as access to bike hire. 852 square feet (79 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .This 4-property class Tetuán hotel is 4.7 km (2.9 mi) from Puerta del Sol and 4.8 km (3 mi) from Prado Museum.

What's nearby

  • Santiago Bernabéu Stadium - 6 min walk
  • Plaza de Castilla - 3 min drive
  • U.S. Embassy - 4 min drive
  • Gran Via - 7 min drive
  • Puerta del Sol - 10 min drive

Getting around

  • Santiago Bernabeu Station - 5 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪Vips - ‬4 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Koln Cafeteria - ‬7 min walk
  • ‪100 Montaditos - ‬8 min walk
  • ‪Panaria - ‬3 min walk

About this property

Canopy by Hilton Madrid Castellana

Hotel with 2 restaurants, a short walk to Santiago Bernabéu Stadium
Canopy by Hilton Madrid Castellana offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 852 square feet (79 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Canopy by Hilton Madrid Castellana. You'll have access to the outdoor pool at a partner property.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 313 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 852 sq ft of conference space
  • 79 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Canopy by Hilton Madrid Castellana offers 313 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, bidets and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 27 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Escándalo
  • Planta Z
  • Rooftop

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 852 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (120 centimetre high)
  • Lever door handles
  • Lift (351 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Nearby parking fee: EUR 27 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, cash, mobile payments and Apple Pay. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Madrid Castellana?

Canopy by Hilton Madrid Castellana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Madrid Castellana?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton Madrid Castellana on 16 Dec 2024 start from NZ$303.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Canopy by Hilton Madrid Castellana have a pool?

Canopy by Hilton Madrid Castellana has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from June to September.

Does Canopy by Hilton Madrid Castellana serve breakfast?

Sure does, buffet brekkie is available weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Canopy by Hilton Madrid Castellana?

No, Canopy by Hilton Madrid Castellana does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Madrid Castellana?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Canopy by Hilton Madrid Castellana?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Canopy by Hilton Madrid Castellana?

Furry friends are welcome at Canopy by Hilton Madrid Castellana, with food and water bowls on offer.

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 210 out of 287 reviews" "
Rating 8 - Good. 53 out of 287 reviews" "
Rating 6 - Okay. 12 out of 287 reviews" "
Rating 4 - Poor. 6 out of 287 reviews" "
Rating 2 - Terrible. 6 out of 287 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Angel

Liked: Staff & service, property conditions & facilities
NA
Stayed 15 nights in Jun 2024

8/10 Good

Deniesha

Liked: Cleanliness, property conditions & facilities, room comfort
Would recommend
Beautiful hotel. Would appreciate assistance with luggage as you have to drag bags outside over concrete quite far from where taxis can drop you. Good service and beautiful clean rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was perfect! Nice, clean and afordable!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Stayed 2 nights in Jul 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing additional thanks
Stayed 2 nights in Jul 2024

10/10 Excellent

INSEONG

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was in close proximity to the stadium. The staff were extremely helpful. We loved the decor of the accommodations. Great roof top pool area as well. We ate lunch in the restaurant and that was excellent as well. Thank you Canapy for a wonderful stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Beautiful and spacious hotel. Beautifully decorated. I loved the rooftop pool. Very friendly staff. Convenient dining area downstairs.
Stayed 5 nights in Jun 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2024

10/10 Excellent

Andres, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hard to beat, hotel is very nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.
Stayed 2 nights in May 2024

6/10 Okay

Mariana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely hotel but the customer service at the restaurant is terrible.
Stayed 2 nights in May 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel to attend the Taylor Swift concert at the Santiago Bernabéu stadium. The location was perfect for this event because it’s such an easy walk to get there. The room was spacious and clean. The water machines located by the elevator was really convenient for filling our water bottles. The outdoor sitting area and rooftop pool were also lovely and great options for downtime. The bar off the lobby had really nice small meals and was open late (at least for the post- concert rush). My only disappointment with this location was the homeless camped out and sleeping right in front of the hotel. We chose to walk around the other side and not take that side of the hotel for entry because it didn’t feel clean or safe. It appears everyone is just fine with that situation but for the price per night, it’s definitely disappointing.
Stayed 3 nights in May 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Juan, Coto Laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel staff was great but at first they could not find our 2 room reservation. They frequently mentioned that we booked through expedia i don't know why
Stayed 2 nights in May 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a large disturbance in the early morning hours and the local police were called in. It was extremely noisy and echoed to our rooms on this side of the building from the street.
Stayed 1 night in Apr 2024

10/10 Excellent

Diana, Plantation

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS IN A VERY CENTRALIZED AREA OF MADRID
Stayed 7 nights in May 2024

10/10 Excellent

Anais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the soccer stadium! Keys lock out at noon which was annoying to have to go down and get them reactivated to check out, rooftop pool and bar were great hangout locations and rooms/bed super comfy
Stayed 1 night in May 2024

10/10 Excellent

Muneesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Especially in the bar/restaurant area. The room was small but well laid out. Very comfortable and clean.
Stayed 3 nights in May 2024

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024