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HA San Mateo Suites

3.0 star property
Hotel in Madrid, near Gran Via

Photo gallery for HA San Mateo Suites

Espresso maker
Front of property
Reception
Front of property
Minibar, desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi
The current price is NZ$140
includes taxes & fees
16 Feb - 17 Feb

Explore the area

Map
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004
  • Plaza de Colon
    ‪10 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Paseo del Prado
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪26 min drive‬

Room options

View all photos for Double Room

Minibar, desk, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
Heating
Smart TV
Hairdryer
Private bathroom
Espresso maker
Minibar
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Heating
Smart TV
Hairdryer
Private bathroom
Espresso maker
Minibar
Wardrobe
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Single Room

Minibar, desk, free WiFi, bed sheets

Single Room

Highlights

Air conditioning
Heating
Smart TV
Hairdryer
Private bathroom
Espresso maker
Minibar
Wardrobe
  • Sleeps 1
  • 1 Large Single Bed

Similar properties

Front of property

Hotel Gran Versalles

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1003)
The price is NZ$255
for 1 room
includes taxes & fees
23 Feb - 24 Feb
Hotel Gran Versalles

About the area

Madrid

HA San Mateo Suites places you in the centre of Madrid, within just a 15-minute stroll of popular places like Gran Via and Puerta de Alcalá. Highlights at this hotel include in-room free WiFi and Smart TVs. .This hotel offers free WiFi in public areas. Full breakfast is available at weekends between 9:00 AM and 11:00 AM. .Within a 20-minute walk of this 3-property class Madrid Centro hotel, attractions include Puerta del Sol and Plaza de Santa Ana.

What's nearby

  • Gran Via - 10 min walk
  • Puerta del Sol - 15 min walk
  • Prado Museum - 4 min drive
  • Royal Palace of Madrid - 5 min drive
  • Plaza Mayor - 7 min drive

Getting around

  • Alonso Martinez Station - 4 min walk
  • Madrid Recoletos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Villa Capri - ‬2 min walk
  • ‪Honest Greens Hortaleza - ‬2 min walk
  • ‪Teatro Barceló - ‬3 min walk
  • ‪La Santa - ‬2 min walk
  • ‪Osom - ‬2 min walk

About this property

HA San Mateo Suites

Hotel in Madrid, near Gran Via
Public spaces have free WiFi.
  • 18 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
HA San Mateo Suites offers 18 air-conditioned accommodations with minibars and espresso makers. Smart televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 9:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid

Frequently asked questions

What is the cancellation policy at HA San Mateo Suites?

HA San Mateo Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HA San Mateo Suites?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at HA San Mateo Suites on 16 Feb 2025 start from NZ$139.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HA San Mateo Suites serve breakfast?

Yep, full breakfast is on offer at weekends from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at HA San Mateo Suites?

No, HA San Mateo Suites does not offer an airport shuttle service.

What time are check-in & check-out at HA San Mateo Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HA San Mateo Suites?

No, pets are not allowed.

HA San Mateo Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 61 out of 177 reviews
Rating 8 - Good. 71 out of 177 reviews
Rating 6 - Okay. 27 out of 177 reviews
Rating 4 - Poor. 11 out of 177 reviews
Rating 2 - Terrible. 7 out of 177 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jake

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

glo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk to Gran Via and touristic areas
Stayed 3 nights in Jul 2024

6/10 Okay

Luiggi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there for 3 nights as a solo traveler. Location was convenient to the metro and walkable to most areas. Didn’t interact with staff much but they were super friendly and let me check in early. Room covered all your basic necessities and I appreciated the A/C and fast wifi. Keep in mind bathroom is private but no separate partition with room (didn’t mind as a solo traveler). Shower had a really great water pressure. Walls are a bit thin, where you can hear normal sounds from other guests (if you are a light sleeper, bring ear plugs). Overall it was a good place.
Stayed 3 nights in Aug 2024

10/10 Excellent

Philmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You honestly cant get a better hotel in Madrid for the price that you're paying! Youre literally in the heart of Madrid. With that being said, most of the tourist attractions are walking distance. As far as the hotel room, it had a Comfortable bed, strong A/C (definitely a must if you're visiting during the summer), decent sized restroom with a great shower. This is the first place I would try to book if I come back to Madrid.
Stayed 7 nights in Jul 2024

4/10 Poor

Guilherme

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
O
Ar condicionado sem funcionar direito, a noite toda pingando e molhou minha mala
Stayed 1 night in Jul 2024

10/10 Excellent

Le Anrei Conrado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice and option very near the METRO Madrid and other tourist spots. safe walking even at midnight!
Stayed 3 nights in Jul 2024

8/10 Good

James John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to various attractions, museums, parks around Madrid. Easy access.
Stayed 4 nights in Jul 2024

2/10 Terrible

NAIRA

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I notified Expedia and hotel that. I will stay only 2 days instead of 3 days. I didn’t get a refund even though I requested 5 days before my stay. Location is good but propert is very old and dark rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Todos fueron excelente
Stayed 3 nights in Jul 2024

6/10 Okay

ying nuo

Travelled with family
hard to find it
Stayed 3 nights in May 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos hospedamos con mi marido en San Mateo suites dos noches por vacaciones! Si bien hay una persona en recepción, el checkin fue rápido, lo hicimos online y no tuvimos problemas. La habitación y el baño eran un tanto pequeños pero su limpieza impecable, la cama super comoda y la ubicacion muy buena, nos manejamos todo caminando! Sin dudas volveria a hospedarme en caso de volver a Madrid.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay thanks!
Stayed 1 night in Apr 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Yoshitaka

Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased
Stayed 1 night in Feb 2024

8/10 Good

Vicente Suarez

Liked: Cleanliness, staff & service
Floor converted to suites in a traditional building. Adequate facilities in not so big room.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
Stayed 2 nights in Feb 2024

8/10 Good

Pedro Angel (ASE)

Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. I would stay here again.
Stayed 1 night in Jan 2024

2/10 Terrible

Carol

Disliked: Amenities, property conditions & facilities
Yucchh!
Stayed 1 night in Jan 2024

8/10 Good

Lia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is super well located. Remote check in was easy and the only thing I struggled with a bit was opening the keybox that contained the keys to the room - but mostly out of my own lack of motor skills I guess. The room and bathroom are not super spacious but are correct for a 1 star hotel. Bathroom seems to be freshly renovated and room was not bad either. Has all amenities you need for a hotel that level. Bed is comfortable and shower has good pressure. The only issue I found was that indeed the room was not at all soundproof so you could hear the people in the corridor/other rooms. Perhaps not a good option for longer stays but for me who was there for just one night, it was amazing price/quality ratio.
Stayed 1 night in Jan 2024

8/10 Good

Federico Alberto

Stayed 1 night in Jan 2024