HA San Mateo Suites

3.0 star property
Hotel in Madrid, a short walk to Paseo de la Castellana
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for HA San Mateo Suites

Espresso maker
Front of property
Minibar, desk, free WiFi, bed sheets
Smart TV
Double Room | Bathroom

Reviews

8.0 out of 10

Very good

Popular amenities

  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004
    Gran Via
    10 min walk
    Plaza de España - Princesa
    10 min walk
    Plaza de Cibeles
    14 min walk
    Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    26 min drive

Room options

Double Room

Highlights

Air conditioning
Heating
Smart TV
Private bathroom
Hairdryer
Minibar
Espresso maker
Desk
  • Sleeps 2
  • 1 Double Bed

Triple Room

Highlights

Air conditioning
Heating
Smart TV
Private bathroom
Hairdryer
Minibar
Espresso maker
Desk
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Single Room

Highlights

Air conditioning
Heating
Smart TV
Private bathroom
Hairdryer
Minibar
Espresso maker
Desk
  • Sleeps 1
  • 1 Large Single Bed

Similar properties

About the area

Madrid

HA San Mateo Suites places you in the centre of Madrid, within just a 15-minute stroll of popular places like Gran Via and Paseo de la Castellana. Highlights at this hotel include in-room free WiFi and Smart TVs. .This hotel offers free WiFi in public areas. .Within a 15-minute walk of this 3-property class Madrid Centro hotel, attractions include Plaza de España - Princesa and Calle de Alcalá.

What's nearby

  • Gran Via - 10 min walk
  • Puerta del Sol - 15 min walk
  • Prado Museum - 4 min drive
  • Royal Palace of Madrid - 5 min drive
  • Plaza Mayor - 7 min drive

Getting around

  • Alonso Martinez Station - 4 min walk
  • Madrid Recoletos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Honest Greens Hortaleza - ‬2 min walk
  • ‪Villa Capri - ‬2 min walk
  • ‪Teatro Barceló - ‬3 min walk
  • ‪Osom - ‬2 min walk
  • ‪Makkila - ‬1 min walk

About this property

HA San Mateo Suites

Hotel in Madrid, a short walk to Paseo de la Castellana
Public spaces have free WiFi.
  • 18 guestrooms or units
  • Front desk (limited hours)
HA San Mateo Suites offers 18 air-conditioned accommodations with minibars and espresso makers. Smart televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid

Frequently asked questions

What is the cancellation policy at HA San Mateo Suites?

HA San Mateo Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at HA San Mateo Suites?

No, HA San Mateo Suites does not offer an airport shuttle service.

What time are check-in & check-out at HA San Mateo Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HA San Mateo Suites?

No, pets are not allowed.

HA San Mateo Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 54 out of 163 reviews" "
Rating 8 - Good. 68 out of 163 reviews" "
Rating 6 - Okay. 24 out of 163 reviews" "
Rating 4 - Poor. 10 out of 163 reviews" "
Rating 2 - Terrible. 7 out of 163 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

ying nuo

Travelled with family
hard to find it
Stayed 3 nights in May 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos hospedamos con mi marido en San Mateo suites dos noches por vacaciones! Si bien hay una persona en recepción, el checkin fue rápido, lo hicimos online y no tuvimos problemas. La habitación y el baño eran un tanto pequeños pero su limpieza impecable, la cama super comoda y la ubicacion muy buena, nos manejamos todo caminando! Sin dudas volveria a hospedarme en caso de volver a Madrid.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay thanks!
Stayed 1 night in Apr 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Yoshitaka

Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased
Stayed 1 night in Feb 2024

8/10 Good

Vicente Suarez

Liked: Cleanliness, staff & service
Floor converted to suites in a traditional building. Adequate facilities in not so big room.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
Stayed 2 nights in Feb 2024

8/10 Good

Pedro Angel (ASE)

Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. I would stay here again.
Stayed 1 night in Jan 2024

2/10 Terrible

Carol

Disliked: Amenities, property conditions & facilities
Yucchh!
Stayed 1 night in Jan 2024

8/10 Good

Lia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is super well located. Remote check in was easy and the only thing I struggled with a bit was opening the keybox that contained the keys to the room - but mostly out of my own lack of motor skills I guess. The room and bathroom are not super spacious but are correct for a 1 star hotel. Bathroom seems to be freshly renovated and room was not bad either. Has all amenities you need for a hotel that level. Bed is comfortable and shower has good pressure. The only issue I found was that indeed the room was not at all soundproof so you could hear the people in the corridor/other rooms. Perhaps not a good option for longer stays but for me who was there for just one night, it was amazing price/quality ratio.
Stayed 1 night in Jan 2024

8/10 Good

Federico Alberto

Stayed 1 night in Jan 2024

2/10 Terrible

Harron

Stayed 2 nights in Dec 2023

8/10 Good

Jhoanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and small rooms, but in the great area of restaurants, shops and close to the metro. Very walkable and we felt safe everywhere. This is a no-frills place, but we slept well and thats what we needed. Thank you
Stayed 3 nights in Nov 2023

10/10 Excellent

Amanda

Stayed 1 night in Nov 2023

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great deal, fantastic location
Stayed 3 nights in Nov 2023

4/10 Poor

Issac

Liked: Cleanliness
I like how you can hear everyone around you, their TV, toilet usage and their chatter :)
Stayed 1 night in Nov 2023

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serviced apartments in central Madrid. Noisy daytime but good for sleeping only at night.
Stayed 4 nights in Oct 2023

10/10 Excellent

Alfonso

Stayed 1 night in Oct 2023

2/10 Terrible

Diego

Stayed 1 night in Oct 2023

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 5 nights in Oct 2023