Hard Rock Hotel Madrid

4.5 star property
Luxury hotel connected to a railway/underground station in Arganzuela with a 24-hour fitness centre

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Rock Star Suite | Terrace/patio
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Suite, Terrace (Gold) | Bathroom
Down duvets, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Housekeeping
The current price is NZ$312
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Paseo del Prado
    ‪6 min walk‬
  • Atocha Station Memorial
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Silver Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Star Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Family)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, Terrace (Gold)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Madrid

You'll be connected to a railway/underground station at Hard Rock Hotel Madrid, and within just a 15-minute stroll of popular places like Museo Nacional Centro de Arte Reina Sofía and Prado Museum. Highlights at this luxury hotel include a restaurant, a 24-hour gym and a poolside bar. .GMT+1 is the hotel's own lobby lounge. Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Within a 20-minute walk of this 4.5-property class Arganzuela hotel, attractions include Puerta del Sol and Plaza Mayor.

What's nearby

  • Prado Museum - 12 min walk
  • Puerta del Sol - 19 min walk
  • Plaza Mayor - 20 min walk
  • El Retiro Park - 3 min drive
  • Gran Via - 4 min drive

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪NuBel - ‬1 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Taberna Arzabal - ‬4 min walk

About this property

Hard Rock Hotel Madrid

Luxury hotel connected to a railway/underground station in Arganzuela with a 24-hour fitness centre
Hard Rock Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

  • 161 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 30 April:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Madrid?

Hard Rock Hotel Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on 17 Feb 2025 start from NZ$311.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Madrid have a pool?

Hard Rock Hotel Madrid has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 11:00 AM to 7:00 PM (Seasonal outdoor pool open from May to September).

What makes Hard Rock Hotel Madrid a romantic place to stay?

Al fresco dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hard Rock Hotel Madrid.

Does Hard Rock Hotel Madrid serve breakfast?

Yep, visitors adore the buffet breakfast here! Available daily between 7:00 AM and 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hard Rock Hotel Madrid?

No, Hard Rock Hotel Madrid does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Madrid?

Yep, they've got a lounge bar and an onsite restaurant. The bar is closed seasonally each year from October 15 until April 30.

What time are check-in & check-out at Hard Rock Hotel Madrid?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Madrid?

Cats and dogs are welcome at Hard Rock Hotel Madrid, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1352 out of 1817 reviews
Rating 8 - Good. 316 out of 1817 reviews
Rating 6 - Okay. 98 out of 1817 reviews
Rating 4 - Poor. 35 out of 1817 reviews
Rating 2 - Terrible. 16 out of 1817 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Staff is very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing and an awesome location. Definitely make sure you stay here next time you’re in Madrid. The staff is incredibly friendly with the front desk Andrea, Samuel and Celia at the bar! You will love this place!
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good water pressure. Bed was extremely comfortable. Central to the train stations
Stayed 2 nights in Nov 2024

10/10 Excellent

Helmut, Berwyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast buffet. Great bed and awesome shower! This I a great palace to stay and convenient location

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Oct 2024

8/10 Good

Kyle

Mixed Review
Room and bed were excellent, convenient. Big negative noisy!! They had live music until 11:30pm got to enjoy base all evening long. Only one night but that was too much. We complained but music went on to 11:30. Hotel policy is this ok until midnight! Not acceptable. Breakfast was very nice and staff very good. Manager was very apologetic.
Stayed 7 nights in Nov 2024

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Madrid
Stayed 3 nights in Nov 2024

10/10 Excellent

Anton

Stayed 1 night in Oct 2024

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Atocha station
This was a four night stay in Madrid, for easy access to the train station. Being a Hard Rock Hotel, the staff were young, hip and helpful. The room was not large as it had a pillar in the middle of the room! There was no desk per se and due to the small room, the chair could not be accessed readily without hitting your head on the tv. However the bed was comfortable and the bathroom was a walk-in shower. Breakfast was not cheap but this is Madrid… overall a good stay but considering the room rates, one would have expected a larger room.
Stayed 4 nights in Nov 2024

8/10 Good

Surendra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Communication with hotel not ok.. Helpful staff
Stayed 7 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and comfortable rooms
We were really happy with this hotel on a recent two night stay. It is in a very central, walkable location - but not on an overly crowded street, so there was no street noise at night. The room was very clean and comfortable, the bathroom spacious and the shower was excellent. The lobby had a great vibe as well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eduardo

Stayed 5 nights in Oct 2024

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything was perfect! Thanks for a lovely stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene una excelente localización ya que queda a pasos de la estación de trenes de Atocha.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sandeep

Stayed 3 nights in Oct 2024

10/10 Excellent

ANA Y

Stayed 6 nights in Oct 2024

8/10 Good

PEDRO, west palm beach

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Gustavo, GREENWICH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel, safe and clean
Stayed 2 nights in Oct 2024

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were standard, staff were not friendly except the young man who helped us with our bags. No extras as with other Spain hotel such as complimentary wine. Staff did not know anything about where to buy soccer tickets, the biggest sport in Europe
Stayed 2 nights in Nov 2024

6/10 Okay

Alex

Liked: Staff & service, property conditions & facilities
Room was a bit dirty and furniture wasn't straight like someone had been in the room before me. Receptionist made a point of telling me that I will be charged and that she had taken money from my card if I smoked in the room Don't know why there is so many bits of paper attached to everything in the room telling you, you will be charged if you take it, from the laundry bag to the water bottle, strange attitude to have.
Stayed 1 night in Nov 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024