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CoolRooms Palacio de Atocha

4.0 star property
Victorian Madrid hotel in Madrid Centro with a 24-hour front desk
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for CoolRooms Palacio de Atocha

Terrace/patio
Signature Suite
Suite
Outdoor pool, pool loungers
Property entrance

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
The price is NZ$498
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Plaza de Santa Ana
    ‪2 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 100 sq m
  • Sleeps 4
  • 2 King Beds

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includes taxes & fees
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About the area

Madrid

CoolRooms Palacio de Atocha puts you in the heart of Madrid, steps from Plaza de Santa Ana and within a 10-minute stroll of Puerta del Sol. Highlights at this Victorian hotel include a restaurant, an outdoor swimming pool and a poolside bar. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Plaza Mayor and San Miguel Market.

What's nearby

  • Puerta del Sol - 5 min walk
  • Plaza Mayor - 8 min walk
  • Prado Museum - 11 min walk
  • Gran Via - 12 min walk
  • Royal Palace of Madrid - 15 min walk

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪Casa Alberto - ‬3 min walk
  • ‪Café Central - ‬2 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Mauna Loa - ‬2 min walk

About this property

CoolRooms Palacio de Atocha

Victorian Madrid hotel in Madrid Centro with a 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at CoolRooms Palacio de Atocha. Parking is available for a fee.

This Victorian Madrid hotel is smoke free.

  • 35 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
CoolRooms Palacio de Atocha offers 35 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 35 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self-parking fee: EUR 32 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses geothermal energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

What is the cancellation policy at CoolRooms Palacio de Atocha?

CoolRooms Palacio de Atocha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at CoolRooms Palacio de Atocha?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on 24 Feb 2025 start from NZ$498.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at CoolRooms Palacio de Atocha?

Yep, CoolRooms Palacio de Atocha has a self car park for EUR 32 per day.

Does CoolRooms Palacio de Atocha have a pool?

CoolRooms Palacio de Atocha has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes CoolRooms Palacio de Atocha a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at CoolRooms Palacio de Atocha.

Is CoolRooms Palacio de Atocha family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that CoolRooms Palacio de Atocha is a hit with families.

Does CoolRooms Palacio de Atocha serve breakfast?

Yep, cooked-to-order brekkie is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at CoolRooms Palacio de Atocha?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at CoolRooms Palacio de Atocha?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at CoolRooms Palacio de Atocha?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at CoolRooms Palacio de Atocha?

No, pets are not allowed.

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 747 out of 827 reviews" "
Rating 8 - Good. 66 out of 827 reviews" "
Rating 6 - Okay. 6 out of 827 reviews" "
Rating 4 - Poor. 4 out of 827 reviews" "
Rating 2 - Terrible. 4 out of 827 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jihad

Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay - the hotel is perfect in almost every single way. The only real negative was that the AC was turned off in October during a heat wave - we had to sleep with the windows open which were facing a noisy street.
Stayed 3 nights in Oct 2024

10/10 Excellent

Samar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nakisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was really good , I highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

lin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Tricia, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights at the end of a two week vacation in Spain. The property is beautiful and located in a busy and funky area of Madrid. It is within walking distance of bakeries, restaurants, shopping, the Plaza Mayor, Puerta del Sol and many other attractions. It is a 10-15 minute walk to the Prado museum and Retiro park. The staff were friendly and helpful. The room was elegant, spacious and extremely clean. The bathroom is huge and is basically the same size as the room. The amenities in the room are top notch - nespresso pods, tea, filtered water, high quality hair dryer and bath products. The ladies who clean the rooms are friendly and do an excellent job. The welcome note and turndown service is a nice touch. My only minor concern is that there wasn’t an iron and ironing board in the room. We took public transportation so didn’t have to worry about parking. The area is extremely busy and finding parking and driving in the area would be a challenge for most people unfamiliar with Madrid. We are happy that we ended our vacation here. It is an elegant and luxurious boutique hotel. We will be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

MaryPaul

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Madrid.
We stayed at Cool Rooms Palacio de Atocha for our last three nights before going home after our European vacation. The service was impeccable, food delicious, and location great. We were in a beautiful suite with a comfortable bed and large bathroom. It was palatial! We stayed in mid-October, so room comfort was difficult to control because the hotel had switched off the air conditioning for the season. With temperatures in the upper 70’s during the day, the only way to cool the room was to open the windows. That worked out because the evenings were so cool. We would definitely recommend Cool Rooms Palacio de Atocha.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremie M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Ali, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Marijo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful stay in Madrid! Everything about this property was delightful! From the helpful, friendly, courteous doorman and front desk staff, to the spacious & beautifully decorated room and pool area. Communication prior to arrival & arranging transportation was seamless. We arrived around 9:30 am exhausted from our overnight flight & the staff greeted us by name & said “we’ve been awaiting your arrival!” Easy walking distance to many restaurants and attractions. Everyone was friendly, helpful & spot on for dinner reservations. Would happily stay here again!
Stayed 3 nights in Oct 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good except the room was vecold, around 18C or so…was wearing coats in the room…had to have them turn on heat and it took some time to heat up.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip to Madrid was undoubtedly made better by our stay here. Every apsect of the hotel was with excellent service and the room itself was carefully thought about. We were thoroughly taken care of by the staff. The location could not been more perfect for walkable distances, everything was no more than 10 minutes and a underground station is minutes away. Our only regret was that we had to leave.
Stayed 3 nights in Sep 2024

10/10 Excellent

Clarissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel experience- location, room size, and the kind and accommodating staff. It was excellent all around!
Stayed 6 nights in Sep 2024

10/10 Excellent

Lori Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. All the staff were so nice and helpful. Our room was the biggest room I’ve ever had in Europe and the room had everything you would need during your stay including a flat iron for your hair. They brought us several gifts for the room during our stay. It was very conveniently located to the city center. I definitely loved our stay and would recommend this hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Santa

Stayed 2 nights in Sep 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gorgeous property with well appointed rooms. Updated and trendy European design. Amazingly helpful and friendly staff. Cris was particularly good in giving tips on where to go/eat. Lovely breakfast too.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! What a great spot in Madrid.
AMAZING! This hotel is gorgeous. We had a junior suite with a patio on the top floor. It had a separate living room and dressing room. The outdoor patio/deck was on the top floor with a great view. A really nice place to escape outside. Everyone at the hotel was kind and helpful. The pool area is beautiful for lounging or having a snack or drink. So thankful we chose this hotel. We didn't want to leave.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large rooms and bathrooms , beds are comfy. We had a full large bed instead of two smaller ones pushed together that you often get in Europe. Bathrooms and showers were beautiful and clean, great water pressure in the shower. Staff were super friendly and went out their way to help you. Location was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Chloe

Stayed 4 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Friendly, courteous and helpful. Property is gorgeous. Would highly recommend this hotel
Stayed 4 nights in Sep 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, professional and friendly. Well located property. Delicious breakfast (highly recommended) and food. Spacious room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not our first time in Madrid but certainly the very best hotel we have ever stayed in. Beautiful decor and immaculate rooms. We stayed in a Suite which was huge and kept impeccably clean. Gorgeous pool area to relax and enjoy a drink after a few hours wandering the city. A special thanks to Andres and the front desk team for being so cheerful and welcoming. Can’t wait to return.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marta and Andres at the check in were amazing! They were so helpful and friendly. They’re the best!
Stayed 2 nights in Aug 2024