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Hotel Emperador

4.0 star property
Hotel with a fitness centre, steps from Gran Via
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emperador

Exterior
Bar (on property)
Triple Room
Outdoor dining
View from property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is NZ$316
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    1 min walk
  • Lope de Vega Theatre
    1 min walk
  • Plaza de España - Princesa
    1 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    22 min drive

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Renovated in 2020
Hairdryer
Private bathroom
Electric kettle
  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Designer toiletries
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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4.9 out of 5, Exceptional, (2063)
The price is NZ$450
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Madrid

Hotel Emperador puts you in the heart of Madrid, within steps of popular attractions like Gran Via and Plaza de España - Princesa. Highlights at this hotel include an outdoor swimming pool, a poolside bar and a bar/lounge. .Enjoy the gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. 2153 square feet (200 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. .Attractions within a 10-minute walk of this 4-property class Madrid Centro hotel include Puerta del Sol and Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 4 min drive - 2.2 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪Meson el Jamon - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sirena Verde - ‬1 min walk

About this property

Hotel Emperador

Hotel with a fitness centre, steps from Gran Via
Hotel Emperador offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1947
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Emperador offers 232 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel Emperador?

Hotel Emperador offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Emperador?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Emperador on 24 Nov 2024 start from NZ$315.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Emperador have a pool?

Yep, and guests love it! Hotel Emperador has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from May to September.

Does Hotel Emperador serve breakfast?

You bet, our travelers can't get enough of the buffet breakfast here! Offered daily from 7:30 AM to 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Emperador?

No, Hotel Emperador does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Emperador?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Emperador?

No, only service animals are allowed.

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 971 out of 1397 reviews" "
Rating 8 - Good. 295 out of 1397 reviews" "
Rating 6 - Okay. 88 out of 1397 reviews" "
Rating 4 - Poor. 22 out of 1397 reviews" "
Rating 2 - Terrible. 21 out of 1397 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kate

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. The staff are not very friendly. The bed springs were quite noisy
Stayed 4 nights in Aug 2024

10/10 Excellent

Dianne Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel within walking distance to most attractions but also close to metro and buses
Stayed 5 nights in Aug 2024

10/10 Excellent

Eleyvin, Barnhart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, very recommended
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and rooftop view of the city!
Stayed 3 nights in Aug 2024

10/10 Excellent

kathleen a

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Marisol

Travelled with group
Liked: Cleanliness, staff & service, amenities
I didn’t use the tea and coffee bags on the room, and they despear. Be side that, everything was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and pool area was first class. The room was dated and the bathroom needed a deep clean (black mould in grouting and fittings) Bed sloped . Houskeeping did a great job daily with what they had to work with. All the staff were outstanding
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Fantastic hotel. Very comfortable beds. Amazing rooftop bar and pool- just all around superb
Stayed 3 nights in Aug 2024

8/10 Good

dj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room too small
Stayed 4 nights in Jun 2024

10/10 Excellent

Eleyvin, Barnhart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great
Great hotel in excellent location. Metro stops nearby and easy walk to main plaza. Great service and rooftop bar and pool fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was tremendous. Staff very courteous Friendly and helpful. 10th floor pool and bar was Awesome. A short walk to everything We loved it!!
Stayed 2 nights in Aug 2024

8/10 Good

maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service great, and also their breakfast buffet. Food at their restaurant very good. The rooms are Outdated. Also Extremely Careful with the bathtub, Very Slippery and Dangerous!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Rhandie Cuerdo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in the middle of the city. Clean and comfortable
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Ron, san pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection is the word. Everything was perfect. From reception people to location to comfort. Everything. You name. Def will go back!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Emperador lived up to my expectations and beyond. The access to the rooftop bar and pool was a great bonus and plentifully enjoyed.
Stayed 2 nights in Aug 2024

4/10 Poor

Alexandra

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I would not recommend this hotel for anyone who appreciates AC or quiet. Apart from the reception who tried their best, rooftop staff made it seem like we were inconveniencing them, few spoke english, few umbrellas. Our AC barely worked, no complimentary drinks in mini bar similar to other madrid hotels, dirty shower (definitely not cleaned), bad water pressure, and music from rooftop pool blasted until 1am keeping us up. It’s these small luxuries that add up on an international trip and make a difference. I would recommend hotel preciados any day, and if you’re keen for a pool with music, grab a day pass.
Stayed 1 night in Aug 2024

10/10 Excellent

Jimara margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent service, clean, great location, good and friendly staff
Stayed 14 nights in Jul 2024

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great staff and caring Great place to stay , comfortable and beautiful and well maintained rooms Excellent location
Stayed 2 nights in Jun 2024

10/10 Excellent

AKIKO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgraded room through Expedia, and it was probably the nicest room we had during our Spanish vacation. Staff are super nice and helpful. There is a rooftop pool and bar which was an awesome bonus. It is located on the Gran Via not far from the Royal Palace and is close to subway stations. It was also really close to shopping and dining options. We highly recommend this hotel.
Stayed 3 nights in Jul 2024