Hotel ILUNION Suites Madrid

4.0 star property
Eco-certified hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Hotel ILUNION Suites Madrid

Lobby sitting area
Down duvets, in-room safe, desk, blackout curtains
Bar (on property)
Lobby
Down duvets, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Room service
  • 24/7 front desk
The current price is NZ$197
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
Lopez de Hoyos, 143, Madrid, Madrid, 28002
  • Bernabéu Stadium
    ‪3 min drive‬
  • WiZink Center
    ‪4 min drive‬
  • Gran Via
    ‪6 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

Family Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

Double Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Premium Double Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Superior Double Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Shower/bath combination
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Double Room, Pet friendly

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Triple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed OR 2 Single Beds and 1 Single Sofa Bed

Double Room Single Use

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

Triple Room, 2 adults and 1 child

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Similar properties

About the area

Madrid

At Hotel ILUNION Suites Madrid you'll be 2.1 km (1.3 mi) from Bernabéu Stadium and 4.7 km (2.9 mi) from Gran Via. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, El Fogon, is open for breakfast, lunch and dinner. 6997 square feet (650 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Within a 30-minute walk of this 4-property class Chamartín hotel, attractions include Paseo de la Castellana and Calle de Alcalá.

What's nearby

  • Bernabéu Stadium - 3 min drive - 2.5 km
  • WiZink Center - 4 min drive - 3.3 km
  • Plaza de Castilla - 5 min drive - 3.8 km
  • Gran Via - 6 min drive - 4.6 km
  • El Retiro Park - 7 min drive - 5.2 km

Getting around

  • Alfonso XIII Station - 1 min walk
  • Nuevos Ministerios Station - 4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive

Restaurants

  • ‪Restaurante Uemura - ‬2 min walk
  • ‪Abuelita Ana - ‬3 min walk
  • ‪Kyoka - ‬2 min walk
  • ‪La Birrería - ‬4 min walk
  • ‪Los Torreznos - ‬1 min walk

About this property

Hotel ILUNION Suites Madrid

Eco-certified hotel with 24-hour business centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 6997 square feet (650 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified Hotel ILUNION Suites Madrid. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 152 guestrooms or units
  • 4 levels
  • 3 buildings
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 1999
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel ILUNION Suites Madrid offers 152 accommodations with a safe and a hairdryer. Beds feature down duvets. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 23 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Fogon

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (6,997 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.00 for adults and from EUR 8.00 for children
  • Self-parking fee: EUR 23 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products.

Property Registration Number HM4275

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Suites
Confortel Suites Hotel
Confortel Suites Hotel Madrid
Confortel Suites Madrid
Hotel ILUNION Suites Madrid
Hotel ILUNION Suites
ILUNION Suites Madrid
ILUNION Suites
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel
Confortel Suites Madrid Hotel
Ilunion Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel
Hotel ILUNION Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel ILUNION Suites Madrid?

Hotel ILUNION Suites Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel ILUNION Suites Madrid?

As of 10 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel ILUNION Suites Madrid on 30 Mar 2025 start from NZ$197.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel ILUNION Suites Madrid?

Yep, Hotel ILUNION Suites Madrid has a self car park for EUR 23 per day.

Does Hotel ILUNION Suites Madrid serve breakfast?

You bet, buffet brekkie is offered on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel ILUNION Suites Madrid?

No, Hotel ILUNION Suites Madrid does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel ILUNION Suites Madrid?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel ILUNION Suites Madrid?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel ILUNION Suites Madrid?

Furry friends are welcome at Hotel ILUNION Suites Madrid, with food and water bowls on offer.

Hotel ILUNION Suites Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1006 reviews
Rating 8 - Good. 318 out of 1006 reviews
Rating 6 - Okay. 58 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only advice I would give the team is to make check in for large groups mandatory on-line we waited over 45 minutes to actually check in and were turned away for another 15 minutes whilst they finished the large group.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Madrid, highly recommendable.
Stayed 1 night in Nov 2024

8/10 Good

Emilio, Santo Domingo

Liked: Amenities, property conditions & facilities
The WiFi was not working on checkout day since early morning. There was humidity/leakage on the shower roof. The left reading lamp by the bed was not working. Everything else was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos Alberto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Places to eat near by. Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Argelio

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Orelvis, Miami

Travelled with family
Liked: Cleanliness, staff & service
AC was not working
Stayed 3 nights in Nov 2024

10/10 Excellent

guillermo SANCHEZ, HERRIMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Everithing good
Stayed 10 nights in Aug 2024

10/10 Excellent

RENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 4 nights in Nov 2024

10/10 Excellent

APSARA, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Kenneth Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yulia

Stayed 1 night in Oct 2024

8/10 Good

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and a great neighborhood.
Stayed 2 nights in Nov 2024

4/10 Poor

katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Edgar torres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Edgar torres

Stayed 3 nights in Oct 2024

4/10 Poor

Luis

Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, amenities
Todo muy bien y limpio buen servicio
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone made us feel welcomed and well taken care of. Room tidiness was done every day to make sure it was cleaned and stocked with clean towels and shower necessities. Will be coming back again !
Stayed 7 nights in Oct 2024

10/10 Excellent

Yulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Oct 2024

10/10 Excellent

Jimena, New York

Stayed 3 nights in Oct 2024

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Sheila

Travelled with partner
Disliked: Amenities
The staff at desk were friendly but rooms were very minimalistic to the point of being a bit uncomfortable. Bed and pillows were not very comfortable (pillows were old and hard no head board on bed ) fridge didn’t work, toiletries were almost non existence and tub had some mold starting to form.
Stayed 1 night in Oct 2024

6/10 Okay

Nathalie

Travelled with partner
Liked: Cleanliness
This is not a 4 star property, more likely a 3 star. Location is not walking distance to major sites, but public transportation is easy to get. Was expecting a lot more for the price paid.
Stayed 4 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we originally booked was not representative of the photo of the room. I needed to upgrade for an additional amount to get a larger room. The entire staff was very friendly and helpful during our stay. The breakfast buffet was excellent. The property was located central to public transportation and there were multiple restaurant options to choose from in the area.
Stayed 8 nights in Oct 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air condition is cut off due to supposedly the cool weather, but early October its wasn’t cold. The air is shut off and you have to open the window All of the garbage trucks and trash cans are loud and with the windows open they pick up at 3,4am every morning. Ridiculous absolutely ridiculous no sleep at all 3 different companies pick up right after each one.😤
Stayed 4 nights in Oct 2024