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Hotel Puerta de Toledo

3.0 star property
Central hotel connected to a shopping centre in Madrid with a 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Puerta de Toledo

Lobby
Bar (on property)
Interior
View from property
Front of property

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Glorieta Puerta de Toledo 4, La Latina, Madrid, Madrid, 28005
  • Puerta de Toledo
    7 min walk
  • Plaza de España - Princesa
    12 min walk
  • San Miguel Market
    14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Double room with rollaway bed

Double room with rollaway bed

Double room with rollaway bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Select Comfort bed
Hairdryer
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (2 Adults 2 Children)

Family Room (2 Adults 2 Children)

Family Room (2 Adults 2 Children)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Select Comfort bed
Private bathroom
Hairdryer
Satellite channels
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Double Room

Select Comfort beds, in-room safe, desk, laptop workspace

Double Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Select Comfort bed
Hairdryer
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Select Comfort beds, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Select Comfort bed
Premium bedding
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

Select Comfort beds, in-room safe, desk, laptop workspace

Superior Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Select Comfort bed
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room Single Use

Select Comfort beds, in-room safe, desk, laptop workspace

Standard Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Select Comfort bed
Private bathroom
Hairdryer
Satellite channels
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Dining table
LCD TV
Pillow menu
Select Comfort bed
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Madrid

Hotel Puerta de Toledo places you in the centre of Madrid, connected to a shopping centre and within just a 15-minute stroll of popular places like Plaza Mayor and Plaza de España - Princesa. Highlights at this hotel include in-room free WiFi and LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 20-minute walk of this 3-property class Arganzuela hotel include Royal Palace of Madrid and Puerta del Sol.

What's nearby

  • Plaza Mayor - 14 min walk
  • Royal Palace of Madrid - 16 min walk
  • Puerta del Sol - 19 min walk
  • Prado Museum - 4 min drive
  • Gran Via - 4 min drive

Getting around

  • Puerta de Toledo Station - 2 min walk
  • Madrid Principe Pio Station - 3 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Shoko Madrid - ‬5 min walk
  • ‪Muñiz - ‬5 min walk
  • ‪Cervecería Arganzuela - ‬4 min walk
  • ‪Ribadeza - ‬4 min walk
  • ‪Ataca Paca - ‬4 min walk

About this property

Hotel Puerta de Toledo

Central hotel connected to a shopping centre in Madrid with a 24-hour front desk
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Puerta de Toledo. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 1 building
  • 169 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1968
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Lift
  • Bar or lounge
  • Coffee shop
Hotel Puerta de Toledo offers 169 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature Select Comfort mattresses. 26-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1968
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 13 per person
  • Self-parking fee: EUR 22 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. This property uses solar energy.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Puerta de Toledo
Hotel Puerta de Toledo Madrid
Puerta de Toledo
Puerta de Toledo Madrid
Puerta De Toledo Hotel
Hotel Puerta Toledo
Puerta Toledo Madrid
Puerta Toledo
Hotel Puerta Toledo Madrid
Hotel Puerta de Toledo Hotel
Hotel Puerta de Toledo Madrid
Hotel Puerta de Toledo Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel Puerta de Toledo?

Hotel Puerta de Toledo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Puerta de Toledo?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Puerta de Toledo on 24 Nov 2024 start from NZ$170.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Puerta de Toledo?

Yep, Hotel Puerta de Toledo has a self car park for EUR 22 per night. Onsite parking is limited.

What makes Hotel Puerta de Toledo a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel Puerta de Toledo.

Does Hotel Puerta de Toledo serve breakfast?

Sure does, full brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Puerta de Toledo?

No, Hotel Puerta de Toledo does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Puerta de Toledo?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Puerta de Toledo?

No, only service animals are allowed.

Hotel Puerta de Toledo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 358 out of 784 reviews" "
Rating 8 - Good. 319 out of 784 reviews" "
Rating 6 - Okay. 76 out of 784 reviews" "
Rating 4 - Poor. 22 out of 784 reviews" "
Rating 2 - Terrible. 9 out of 784 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a tub and fridge
Stayed 1 night in Aug 2024

6/10 Okay

Gustavo

Stayed 7 nights in Jul 2024

8/10 Good

Qing Yu

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, walkable to the city and Metro nearby. Nice quiet area, but close to city.
Stayed 4 nights in Jun 2024

10/10 Excellent

Flor de María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Alfonso B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice but there limited restaurants nearby.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in our 41 day tour of Spain and Italy.
Stayed 1 night in Jun 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with our stay. The hotel exceeded our expectations! The room was more spacious than I was expecting, very nice bathroom. It was very clean and the staff were very helpful with everything. It is a minute walk to access the subway, which was very convenient. I would definitely stay here again.
Stayed 7 nights in May 2024

10/10 Excellent

aline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Madrid
Great stay in this perfectly located hotel in Puerta de Toledo. It’s literally a 15 minute walk to the Palacio Real and most major spots to sightsee in the old town. Metro station is across the street, and bus stops as well. Supermarkets and restaurants nearby. Room was spacious and comfy, hotel staff was very friendly. I would definitely stay here again on my next visit to the Spanish Capital
Stayed 2 nights in Apr 2024

10/10 Excellent

Pablo jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen lugar, comodidad , buena ubicación
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located,
Stayed 5 nights in Dec 2023

10/10 Excellent

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Nuraida

Stayed 6 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Rosa Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

griseldada

The rooms are not soundproof.
Stayed 2 nights in Oct 2023

6/10 Okay

Jorge

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property should at least have drinking water in fridge is the basic stuff . In other properties we have more stock in the fridge which of course we pay at the check out
Stayed 1 night in Sep 2023

8/10 Good

Ernest Chandana

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not happy with the manager or the stay !
Firstly the manager of this hotel need to learn hospitality. This is the first time in all hotel stays that I'm told you are not allowed to bring any personal bag to the breakfast room. If you have checked out and in a rush to go home, where do you leave your bag? for the record, this is not a check in bag, but this is a laptop bag with your laptop, passport, money and all. They expect to keep this in reception. What security do we have in this exercise ? I'm not sure I will stay in this hotel again.
Stayed 1 night in Oct 2023

6/10 Okay

Sandra

Travelled with family
The lobby is very small and dark. Pictures on site are deceiving. The location has homeless in front of the hotel and feels uncomfortable. Room was clean but small and same with bathroom. I would not stay here more than 2 nights if need be.
Stayed 8 nights in Jun 2023

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new and modern and comfortable and very clean. The breakfast is amazing.
Stayed 1 night in Jul 2023

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Place is quiet, far from the busy tourist areas. But the staff at the cafe area is not tourist friendly, she’s not accomodating
Stayed 3 nights in Jun 2023

10/10 Excellent

Neiha

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very friendly staff, very comfortable rooms, and incredible location for exploring on foot or getting on public transportation. Would happily come back every time we visit Madrid!
Stayed 6 nights in May 2023