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Melia Madrid Serrano

Hotel with a seasonal outdoor pool, steps from U.S. Embassy

Where to?

Dates

December 2025

January 2026

Creator video - submitted by Anastasia Lepa | Traveler

Seasonal outdoor pool, open noon to 7:00 PM, pool umbrellas

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Bar
Parking available
Gym

includes taxes & fees

21 Dec - 22 Dec

Explore the area

Calle de Claudio Coello, 139, Madrid, Madrid, 28006

Place, Paseo de la Castellana
‪1 min walk‬
Place, U.S. Embassy
‪2 min walk‬
Place, Bernabéu Stadium
‪4 min drive‬
Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪13 min drive‬

Room options

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Connecting Room

Sleeps 4

Family Room

Sleeps 3

Communicated Room (Premium)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

50 sq m
Sleeps 4
2 Queen Beds OR 4 Twin Beds

The Level Room

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

Pillow menu

26 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Room (The Level)

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Room, Bathtub (Grand, The Level)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite (The Level)

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

40 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Supreme Room

Excellent

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

25 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Premium Room, Bathtub (Grand, The Level, (2+2))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 4
1 Double Bed OR 2 Twin Beds

Triple Room

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

26 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Premium Room, Bathtub (Grand, The Level, (2+1))

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite (The Level (2+2))

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

40 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite (The Level (3+1))

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

40 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Communicated Room (Premium, (4+1))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

50 sq m
Sleeps 5
2 Queen Beds OR 4 Twin Beds

Premium Room (The Level, (3 Ad))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Premium Room (The Level, (2+1))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Family Room (3+1)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

28 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Supreme Room

Sleeps 2

Melia Room, Patio Garden View

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

22 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Melia Room, Exterior View

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

22 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Premium Room, Bathtub (The Level)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

32 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Room, Bathtub (The Level, (2+1))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

32 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (The Level)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

50 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (The Level, (2+2))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

49 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Communicated Room (Supreme)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

46 sq m
Sleeps 4
2 Queen Beds OR 4 Twin Beds

Communicated Room (Melia, The Level)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

46 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Beds

Communicated Room (Grand Premium, The Level)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

40 sq m
Sleeps 4
2 Queen Beds OR 4 Twin Beds

Junior Suite The Level

Sleeps 4

Melia Room

Sleeps 2

Premium Room

Sleeps 2

Family Room

Very good

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

25 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Melia Twin Room

Sleeps 2

Melia King Room

Sleeps 2

The Level Twin Room

Sleeps 2

The Level Double Room

Sleeps 2

The Level Grand Premium Twin Room

Sleeps 2

The Level Suite

Sleeps 4

The Level Premium Room

Sleeps 3

Melia Room Patio Garden View

Sleeps 2

Melia Room Exterior View

Sleeps 2

Premium The Level With Bathtub

Sleeps 3

The Level Suite

Sleeps 2

Supreme King Room

Sleeps 2

Melia Room

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

22 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Premium Room

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Blackout curtains

25 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Grand Premium The Level Con Banera

Sleeps 2

The Level Room

Sleeps 2

About the area

Madrid

Melia Madrid Serrano puts you in the heart of Madrid, steps from U.S. Embassy and within a 30-minute stroll of Bernabéu Stadium. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Arado, serves Modern European cuisine and is open for lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. 5640 square feet (524 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4-property class Salamanca hotel include Movistar Arena and Gran Via.

What's nearby

Paseo de la Castellana - 1 min walk - 0.0 km
Golden Mile - 1 min walk - 0.1 km
U.S. Embassy - 2 min walk - 0.2 km
Movistar Arena - 3 min drive - 2.2 km
Bernabéu Stadium - 4 min drive - 2.5 km

Getting around

Nunez de Balboa Station - 6 min walk
Madrid Recoletos Station - 20 min walk
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 12 min drive

Restaurants

‪East Crema Coffee - ‬2 min walk
‪federal - ‬2 min walk
‪Asador de Aranda - ‬2 min walk
‪Tambo Coffee - ‬2 min walk
‪Makkila Serrano - ‬2 min walk

About this property

Melia Madrid Serrano

Hotel with a seasonal outdoor pool, steps from U.S. Embassy

Melia Madrid Serrano offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5640 square feet (524 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Melia Madrid Serrano. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

1 building

340 guestrooms or units

7 levels

Conference rooms

5640 sq ft of conference space

524 sq. m of conference space

Built in 1975

Deli

Childcare (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Newspapers in lobby (free)

Television in lobby

Bellhop

Lift

No smoking on site

Water dispenser

Bar or lounge

Dining venue

Melia Madrid Serrano offers 340 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Free WiFi
Restaurant
Air conditioning
Gym

includes taxes & fees

11 Jan - 12 Jan 2026

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Covered parking on site (EUR 25 per day)

Food and drink

Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Arado

Things to do

Gym
Seasonal outdoor pool
TV in common areas

Family friendly

Baby bath
Babysitting (surcharge)
High chair
In-room cot
Laundry facilities
Lifeguards on site
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

24-hour business centre
5,640 square feet of conference space
Computer station
Meeting rooms

Outdoors

Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (160 centimetre wide door)
Magnifying mirror
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible restaurant

1 building
7 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1975
Eco-friendly cleaning products used
Lifeguards
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free cot
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

LCD TV with cable/satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Minibar
Room service

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 17.5 for children
Covered self-parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open on 25 May and close on 10 September.
Pool access available from noon to 7:00 PM
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Madrid Serrano Hotel

Meliá Galgos Hotel

Melia Galgos Hotel Madrid

Meliá Galgos Hotel Madrid

Meliá Galgos Madrid

Melia Hotel Galgos

Meliá Serrano Hotel

Meliá Serrano

Meliá Galgos

Meliá Madrid Serrano Galgos

Meliá Madrid Serrano

Melia Madrid Serrano Hotel

Melia Madrid Serrano Madrid

Melia Madrid Serrano Hotel Madrid

Frequently asked questions

What is the cancellation policy at Melia Madrid Serrano?

Melia Madrid Serrano offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Madrid Serrano?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on 21 Dec 2025 start from NZ$357.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Madrid Serrano?

Yep, Melia Madrid Serrano has a covered self car park for EUR 25 per day. A self car park is also available, for a fee.

Does Melia Madrid Serrano have a pool?

Melia Madrid Serrano has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open noon to 7:00 PM (Seasonal outdoor pool open from May 25 to September 10).

What makes Melia Madrid Serrano a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Melia Madrid Serrano.

Is Melia Madrid Serrano family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as highchairs and baby baths in the guestrooms, it's no surprise that Melia Madrid Serrano is a hit with families.

Does Melia Madrid Serrano serve breakfast?

You bet, buffet breakfast is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Melia Madrid Serrano?

No, Melia Madrid Serrano does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Madrid Serrano?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Melia Madrid Serrano?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Melia Madrid Serrano?

No, pets are not allowed.

Melia Madrid Serrano Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Claudia Isabella

15 Sept 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

carlos

14 Sept 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was perfect and conventiently located to many areas of interest in town. I would HIGHLY recommend.

Stayed 1 night in Sep 2025

8/10 Good

Leonardo

11 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

SALOMON

10 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2025

10/10 Excellent

LIZALDO

9 Sept 2025

Stayed 4 nights in Sep 2025

8/10 Good

Annie

7 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Clean and walking to some good restaurants. Taxi from airport was a flat rate , 33 EUR, which was great. To city center like Royal palace was 14 EUR, a bit far.

Stayed 1 night in Aug 2025

8/10 Good

karen

Travelled with partner

6 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good chain hotel experience. No issues. Room comfortable with good air conditioning.

Stayed 3 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with partner

4 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was super friendly and shared recommendations in the area.

Stayed 2 nights in Aug 2025

8/10 Good

Andrea

3 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Breakfast was very nice

Stayed 2 nights in Jun 2025

10/10 Excellent

Verónica C

Travelled with family

3 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seguro será en adelante nuestro hotel en Madrid

Stayed 2 nights in Aug 2025

8/10 Good

Veronica

Travelled with partner

23 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy bueno

Stayed 2 nights in Aug 2025

10/10 Excellent

Felipe, quito

22 Aug 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2025

6/10 Okay

David

Travelled with family

21 Aug 2025

Liked: Staff & service, amenities

Staff were friendly and helpful, having to ask for ironing board and toiletries was a negative and one of the rooms we booked didn’t have robe / Slippers etc.., restaurant had a limited menu and the breakfast although having a good selection wasn’t the best quality.

Stayed 5 nights in Aug 2025

10/10 Excellent

ANDREA LUCIA, MCALLEN

20 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Me encanta el desayuno!!

Stayed 2 nights in Aug 2025

10/10 Excellent

Lorena

Travelled with family

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay

Stayed 3 nights in Jul 2025

10/10 Excellent

Edwin

Travelled with family, Travelled with partner

16 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfecto por el Precio bien ubicado y comodo

Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Travelled with family

9 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!!!! Everything was perfect: service, location and food! Will definitely stay there next time

Stayed 3 nights in Jul 2025

10/10 Excellent

Addy

Business traveller

9 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Staff was very nice and accommodating. Great breakfast buffet

Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Travelled with family

8 Aug 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The breakfast buffet is great. The location is great too.

Stayed 3 nights in Aug 2025

8/10 Good

Cristobal, quito

Travelled with family

6 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Muy buena opcion para quedarse en Madrid, el hotel esta muy bien especialmente su lobby y su personal super amable y eficiente.

Stayed 4 nights in Aug 2025

10/10 Excellent

Lara

6 Aug 2025

Stayed 1 night in Aug 2025

10/10 Excellent

Marina, guayaquil

Travelled with family

4 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 2 nights in Jul 2025

8/10 Good

Analia

Travelled with family

27 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 14 nights in Jun 2025

10/10 Excellent

Monty

23 Jul 2025

Stayed 4 nights in Jul 2025

Melia Madrid Serrano

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Communicated Room (Premium)

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The Level Room

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Premium Room (The Level)

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Junior Suite (The Level)

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Supreme Room

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Premium Room, Bathtub (Grand, The Level, (2+2))

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Triple Room

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Premium Room, Bathtub (Grand, The Level, (2+1))

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Junior Suite (The Level (2+2))

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Junior Suite (The Level (3+1))

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Communicated Room (Premium, (4+1))

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Premium Room (The Level, (3 Ad))

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View all photos for Premium Room (The Level, (2+1))

Premium Room (The Level, (2+1))

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View all photos for Family Room (3+1)

Family Room (3+1)

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View all photos for Supreme Room

Supreme Room

View all photos for Melia Room, Patio Garden View

Melia Room, Patio Garden View

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View all photos for Melia Room, Exterior View

Melia Room, Exterior View

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View all photos for Premium Room, Bathtub (The Level)

Premium Room, Bathtub (The Level)

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View all photos for Premium Room, Bathtub (The Level, (2+1))

Premium Room, Bathtub (The Level, (2+1))

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View all photos for Suite (The Level)

Suite (The Level)

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View all photos for Suite (The Level, (2+2))

Suite (The Level, (2+2))

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View all photos for Communicated Room (Supreme)

Communicated Room (Supreme)

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View all photos for Communicated Room (Melia, The Level)

Communicated Room (Melia, The Level)