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NH Collection Madrid Gran Vía

4.0 star property
Hotel with a 24-hour front desk, steps from Gran Via

Photo gallery for NH Collection Madrid Gran Vía

View from room
Rooftop bar
Rooftop bar
Rooftop bar
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is NZ$407
includes taxes & fees
10 Mar - 11 Mar

Explore the area

Map
Gran Via 21, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Plaza de Callao
    ‪5 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Premium Room (Extra Large)

Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room (Extra Large)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Bathrobes
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Bathrobes
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Bathrobes
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (Gran Via View)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Bathrobes
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via View | Extra Bed 3 Adults)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View | Extra Bed 3 Adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Bathrobes
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Madrid

NH Collection Madrid Gran Vía puts you in the heart of Madrid, steps from Gran Via and within a 10-minute stroll of Puerta del Sol. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Picalagartos, serves Spanish cuisine and is open for lunch and dinner. Picalagartos is the hotel's own rooftop bar. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon. .Within a 15-minute walk of this 4-property class Madrid Centro hotel, attractions include Plaza Mayor and Prado Museum.

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 6 min walk
  • Plaza Mayor - 11 min walk
  • Prado Museum - 14 min walk
  • Royal Palace of Madrid - 15 min walk

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa Montera - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Casino Gran Via - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

NH Collection Madrid Gran Vía

Hotel with a 24-hour front desk, steps from Gran Via
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. NH Collection Madrid Gran Vía also features a terrace, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

  • 94 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Madrid Gran Vía offers 94 accommodations with minibars and a safe. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 13 to 32 per person
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

What is the cancellation policy at NH Collection Madrid Gran Vía?

NH Collection Madrid Gran Vía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Madrid Gran Vía?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on 10 Mar 2025 start from NZ$406.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Madrid Gran Vía serve breakfast?

Sure does, cooked-to-order brekkie is on offer weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to noon.

Is there a free airport shuttle available at NH Collection Madrid Gran Vía?

No, NH Collection Madrid Gran Vía does not offer an airport shuttle service.

Is there a bar or restaurant at NH Collection Madrid Gran Vía?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at NH Collection Madrid Gran Vía?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 997 reviews
Rating 8 - Good. 168 out of 997 reviews
Rating 6 - Okay. 32 out of 997 reviews
Rating 4 - Poor. 13 out of 997 reviews
Rating 2 - Terrible. 12 out of 997 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena localización , muy tranquilo y callado a pesar de estar en Gran Vía. La habitación muy elegante , limpia y cómoda !Siempre tengo buenas experiencias con la marca NH. Gracias !
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were very nice and friendly. The hotel is very clean and the views from the rooms are to die for. The location is also very convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maryanne

Stayed 4 nights in Oct 2024

6/10 Okay

Wanda

Liked: Cleanliness, amenities, property conditions & facilities
The restaurant food was sub par. The least enjoyable aspect of the stay. The hotel ordered a cab for me to the airport and the driver drove too fast and dropped me off at the arrivals rather than departures. It was a fixed rate and i didnt have the exact amount but he didn't offer to give me change. It was very unpleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ritesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is lovely. Centrally located. Easy to access metro, as the entrance is across the street.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NH Collection exceeded my expectations
This hotel exceeded my expectations. The staff was always pleasant and helpful, the room was well appointed, the rooftop bar was amazing and the restaurant was superior to what I would expect from a hotel. Location was excellent for walking to Plaza Mayor and a bit longer walk to museums. My only complaint was that the lighting in the room was a little too subtle for reading and the streets right around the hotel were extremely crowded.
Stayed 6 nights in Sep 2024

6/10 Okay

magali

Stayed 1 night in Sep 2024

10/10 Excellent

Ayman, YANBU ALSINAIYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is top highest rated hotel in Madrid , hotel staff outstanding , location is closed to everything’s, hotel was really super five stares . Thanks to all
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is hard to beat. Service is top notch. Rooms are comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

MAURICIO PADILLA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the Main Street of Madrid, easy walking to anyplace you want to visit.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and building with great sky bar and Resturante. The room was extremely nice and clean and comfortable.
Stayed 5 nights in Sep 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff and location was convenient
Stayed 3 nights in Sep 2024

10/10 Excellent

SANDINO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente location and service!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property and the great service
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. NH properties are always classy
Stayed 3 nights in Sep 2024

10/10 Excellent

yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great and staff was top notch.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

THAIS

Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay at NH Collection Madrid. Loved the area and the staff was very friendly and helpful.
Stayed 3 nights in Sep 2024

6/10 Okay

ARMENUHI

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like stuff property location ,clean I don’t like property condition were old
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a little bit to find the property but the rooftop top bar is lovely. The rooms are very modern although small. Very clean, staff is lovely and many amenities offered! Would definitely stay again.
Stayed 2 nights in Aug 2024