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NH Collection Madrid Gran Vía

4.0 star property
Hotel with a 24-hour front desk, steps from Gran Via

Photo gallery for NH Collection Madrid Gran Vía

View from room
Lobby
Premium Room
Lobby
Lunch and dinner served, Spanish cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is NZ$558
includes taxes & fees
11 May - 12 May

Explore the area

Map
Gran Via 21, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Premium Room (Extra Large)

Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room (Extra Large)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (Gran Via View)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via View | Extra Bed 3 Adults)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View | Extra Bed 3 Adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Madrid

NH Collection Madrid Gran Vía puts you in the heart of Madrid, steps from Gran Via and within a 10-minute stroll of Puerta del Sol. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Picalagartos, serves Spanish cuisine and is open for lunch and dinner. Picalagartos is the hotel's own rooftop bar. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and noon. .Within a 15-minute walk of this 4-property class Madrid Centro hotel, attractions include Plaza Mayor and Prado Museum.

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 6 min walk - 0.5 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Prado Museum - 14 min walk - 1.3 km
  • Royal Palace of Madrid - 15 min walk - 1.3 km

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa Montera - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Casino Gran Via - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

NH Collection Madrid Gran Vía

Hotel with a 24-hour front desk, steps from Gran Via
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. NH Collection Madrid Gran Vía also features a terrace, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

  • 94 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Madrid Gran Vía offers 94 accommodations with minibars and a safe. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 13 to 32 per person
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

What is the cancellation policy at NH Collection Madrid Gran Vía?

NH Collection Madrid Gran Vía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Madrid Gran Vía?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on 11 May 2025 start from NZ$558.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Madrid Gran Vía serve breakfast?

Sure does, cooked-to-order brekkie is on offer weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to noon.

Is there a free airport shuttle available at NH Collection Madrid Gran Vía?

No, NH Collection Madrid Gran Vía does not offer an airport shuttle service.

Is there a bar or restaurant at NH Collection Madrid Gran Vía?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at NH Collection Madrid Gran Vía?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1001 reviews
Rating 8 - Good. 164 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Stayed 2 nights in Dec 2024

10/10 Excellent

Jose, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and customer service
Stayed 5 nights in Jan 2025

10/10 Excellent

JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always emjoy staying at this property. Staff is extremely helpful, location can’t be beat, hotel room is excellent. Rooftop with great view and good cocktails.
Stayed 3 nights in Dec 2024

10/10 Excellent

ismail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Ideal location Close to all major attraction
View from bedroom
Sky Bar
Stayed 4 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. If you are looking for a Hotel with great location and amenities, look no further. Very clean, and quiet (even rooms facing street). I look forward to trying other locations within NH collection.
Stayed 2 nights in Dec 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection .
Stayed 6 nights in Dec 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel en Madrid por su personal, servicio, ubicacion, facilidades, reataurante y “rooftop”. En el centro de todo! Excelente!
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Staff very helpful and committed to providing the best experience for guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Meshaal

Stayed 5 nights in Nov 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NH Collection Gran Via 21

Amazing service!! Maria at guest relations is the best example of great service that I have seen in a long time. All of the staff was excellent. Accomodations are right in the heart of the city convenient for transportation and for sightseeing. This is my second time staying at this hotel and they do not disappoint. Highly recommend the hotel and I commend the staff on the service they provide. Thank you to Maria and all of the staff at the hotel who made our vacation amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Nov 2024

10/10 Excellent

Carlos, Guaynabo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid

We have stayed at this brand in several locations. The room has everything you need and space to enjoy. Very friendly staff and helpful. Wished I would have joined their member rewards program earlier. We definitely will choose NH Collection for future stays.
Stayed 7 nights in Nov 2024

10/10 Excellent

HECTOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and Hotel brand
Stayed 2 nights in Nov 2024

8/10 Good

Nuria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, and was a walking distance to most landmarks of my interest. Staff was great and very welcoming. The rooms in my opinion are very small for the amount of money that we payed for, but overall it was a very nice stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephanie L

Stayed 5 nights in Oct 2024

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena localización , muy tranquilo y callado a pesar de estar en Gran Vía. La habitación muy elegante , limpia y cómoda !Siempre tengo buenas experiencias con la marca NH. Gracias !
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were very nice and friendly. The hotel is very clean and the views from the rooms are to die for. The location is also very convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maryanne

Stayed 4 nights in Oct 2024

6/10 Okay

Wanda

Liked: Cleanliness, amenities, property conditions & facilities
The restaurant food was sub par. The least enjoyable aspect of the stay. The hotel ordered a cab for me to the airport and the driver drove too fast and dropped me off at the arrivals rather than departures. It was a fixed rate and i didnt have the exact amount but he didn't offer to give me change. It was very unpleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ritesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is lovely. Centrally located. Easy to access metro, as the entrance is across the street.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NH Collection exceeded my expectations

This hotel exceeded my expectations. The staff was always pleasant and helpful, the room was well appointed, the rooftop bar was amazing and the restaurant was superior to what I would expect from a hotel. Location was excellent for walking to Plaza Mayor and a bit longer walk to museums. My only complaint was that the lighting in the room was a little too subtle for reading and the streets right around the hotel were extremely crowded.
Stayed 6 nights in Sep 2024

6/10 Okay

magali

Stayed 1 night in Sep 2024