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SmartRental Collection Gran Vía Capital

4.0 star property
Hotel with a 24-hour front desk, steps from Gran Via
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
View from property
Reception
Exterior
Rooftop terrace

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle Gran Vía 14, Madrid, 28013
  • Gran Via
    1 min walk
  • Puerta del Sol
    7 min walk
  • Plaza de Cibeles
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    17 min drive

Room options

View all photos for Suite Collection

In-room safe, individually decorated, individually furnished

Suite Collection

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

In-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is NZ$461
for 1 night
includes taxes & fees
29 Nov - 30 Nov
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About the area

Madrid

SmartRental Collection Gran Vía Capital puts you in the heart of Madrid, steps from Gran Via and within a 10-minute stroll of Puerta del Sol. Highlights at this hotel include a restaurant, an outdoor swimming pool and in-room kitchens. .The restaurant, La Catorce Restaurante &, is open for breakfast, brunch and dinner. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 4-property class Madrid Centro hotel include Prado Museum and Plaza Mayor.

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 7 min walk
  • Prado Museum - 12 min walk
  • Plaza Mayor - 13 min walk
  • Royal Palace of Madrid - 17 min walk

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪Honest Greens Gran Via 7 - ‬2 min walk
  • ‪Steakburger - ‬1 min walk
  • ‪Oink Jamón Ibérico - ‬1 min walk
  • ‪Gran Clavel - ‬1 min walk
  • ‪Museo Chicote - ‬1 min walk

About this property

SmartRental Collection Gran Vía Capital

Hotel with a 24-hour front desk, steps from Gran Via
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at SmartRental Collection Gran Vía Capital. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 15 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante &

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self-parking fee: EUR 36 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

Frequently asked questions

What is the cancellation policy at SmartRental Collection Gran Vía Capital?

SmartRental Collection Gran Vía Capital offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SmartRental Collection Gran Vía Capital?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at SmartRental Collection Gran Vía Capital on 17 Nov 2024 start from NZ$288.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SmartRental Collection Gran Vía Capital?

Yep, SmartRental Collection Gran Vía Capital has a self car park for EUR 36 per day.

Does SmartRental Collection Gran Vía Capital have a pool?

SmartRental Collection Gran Vía Capital has an outdoor pool. The pool is open 10:00 AM to 6:00 PM.

Does SmartRental Collection Gran Vía Capital serve breakfast?

Yeah, buffet breakfast is offered weekdays from 7:00 AM to 10:30 AM and on weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at SmartRental Collection Gran Vía Capital?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at SmartRental Collection Gran Vía Capital?

Yep, you can grab a meal at SmartRental Collection Gran Vía Capital's onsite restaurant that serves breakfast, brunch and dinner.

What time are check-in & check-out at SmartRental Collection Gran Vía Capital?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SmartRental Collection Gran Vía Capital?

No, only service animals are allowed.

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 412 out of 541 reviews" "
Rating 8 - Good. 85 out of 541 reviews" "
Rating 6 - Okay. 26 out of 541 reviews" "
Rating 4 - Poor. 8 out of 541 reviews" "
Rating 2 - Terrible. 10 out of 541 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in very central amazing location. Rooms were with very nice modern design but very small and tight for a family without really a place to put luggage once sofa bed was open. Staff was extremely friendly and professional and willing to help. AC worked well. Pool very small without much seating for a hotel of this size (maybe 10 chairs total surrounding pool). Good coffee bar attached to lobby. Room had a couple of areas that could use maintenance (like the drain in the shower was detached and the top of the handheld shower head was missing). Would stay here again though for sure.
Stayed 4 nights in Aug 2024

10/10 Excellent

Firas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short holiday in Madrid
Short holiday in Madrid, decided to stay at the city centre, this hotel ticks all the boxes, right at the centre, walking distance from lots of landmarks and surrounded by cafes and restaurants, pool at the top.
Stayed 5 nights in Aug 2024

4/10 Poor

Oliverio, Daly City

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The good: Location and clean. The bad: 1. Wifi sucks. No wifi signal inside room. We complained the next morning and nothing was ever done. You couldn't connect as the signal was so week. We got the employees wifi and the same. We stayed in room 210 - Do not get this room! 2. The USB plugs to charge tour electronics do not work. 3. They cleaned the room and "forgot" to leave clean towels. 4. They cleaned the room and did not bother to check the shampoo and conditioner bottles. We had to remind to refill them. 5. The TV in the bedroom did not work, did not get any wifi or internet signal. We complained but nothing was done. 6. We will never stat here next time. 2.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Rozel Audric

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed this beautiful hotel. We highly recommend it
Stayed 1 night in Jul 2024

10/10 Excellent

Ghani

Stayed 2 nights in Aug 2024

8/10 Good

Lucia

Stayed 2 nights in Jul 2024

8/10 Good

Philip, Cooper City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice hotel right on the Gran Via in Madrid. Lots of restaurants and shopping within walking. The Metro is like a 2 minute walk. The room was not big, but it had a lot of useful stuff, including a a small range, washer/dryer (dryers are not common in spain. most folks hang their laundry), nice size fridge/freezer...even a little dishwasher. If you were to be in Madrid for a week, this would be a nice home base. Only complaint...the shower did not drain. Water was flowing into our room. And staff was like...sorry...its' Sunday...there's nothing we can do. So watch out for that.
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Jul 2024

2/10 Terrible

Tawzar

Stayed 1 night in Jul 2024

10/10 Excellent

Fouad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not receive the wine bottle or an upgrade
Stayed 5 nights in Jul 2024

6/10 Okay

ben

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Yuray

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Prime location, good looks, and TERRIBLE SERVICE!
SmartRental Collection Gran Via Capital was a BIG disappointment! With its prime location on the Gran Via, its fabulous appearance and its rooftop pool/bar, you might be fooled into believing that you've arrived somewhere enjoyable... After traveling around Spain for a couple of weeks staying in marvelous places with excellent service, this was by far the worst experience we had... The reception's greeting was cold and distant... The rooftop pool's bar is closed on Sundays and Mondays... Getting room service or the restaurant downstairs to send some food and drink to the rooftop proved impossible... After repeated attempts, we couldn't get a straight answer... Eventually, we gave up and left the property to spend our money and time elsewhere... It was clear to us that this is the type of place that rests on its prime location and good looks, never needing to provide the quality of service you might expect... In a beautiful country with people as warm and friendly as Spain, in a city as sophisticated as Madrid, it would be in your best interest to stay somewhere else.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the Gran Via with a lot of restaurants and shops nearby. Close to the metro and an easy walk to sites like the palace, museums, etc.
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with my family.
Hotel is nice, clean, and comfortable. Nice small pool but I do wish the hours were longer. Service was exceptional. Would definitely stay again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

farzan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern and clean rooms, very nice staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gustavo, Chula Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel Family friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

Mohammad, Carlsbad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

6/10 Okay

Manuel

Travelled with family
Liked: Cleanliness, amenities
We had a bad experience with the shower since it flooded the room. We asked for a room change and was denied around 11 pm. After several complains we were told we could change rooms at 12:40 am of course it was extremely late and said no at that time. Not what we paid for.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cenk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in a 2 room suite. It was clean, ample space, a kitchen with everything you need, even a washer. TVs every room. Staff was friendly, cleaned the room and changed towels without asking. Location is amazing, 15 minute walk everywhere. Recommend
Stayed 2 nights in Jul 2024

6/10 Okay

Saud

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Yanelys

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros-The location is perfect, walkable distance to restaurants, shopping, parks, museums. Clean and friendly staff. Cons- Noise, traffic, police sirens all night long. Upstairs guest was pulling furniture during our stay, we can clearly hear it in our room. TV didn’t work, WiFi was not working, neither was the room phone. We reported to front desk and they said there was a general problem in the building, unresolved for many days. Our shower pan got clogged once or twice during our stay. Nobody came to assist.
Stayed 4 nights in Jul 2024

8/10 Good

Diana, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is only open from 10am - 7pm in the summer when it's 90degrees, it should definitely be kept open until sundown and have more lounge chairs. Also, I never saw the rooftop bar open, nor could you order food service up there.
Stayed 1 night in Jul 2024