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SmartRental Collection Gran Vía Capital

4.0 star property
Hotel with a 24-hour front desk, steps from Gran Via
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Rooftop terrace
View from property
Exterior
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
The price is NZ$217
includes taxes & fees
8 Jan - 9 Jan 2025

Explore the area

Map
Calle Gran Vía 14, Madrid, 28013
  • Gran Via
    1 min walk
  • Museo Chicote
    1 min walk
  • Sevilla Station
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    17 min drive

Room options

View all photos for Suite Collection

In-room safe, individually decorated, individually furnished

Suite Collection

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

In-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Terrace/patio

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Pool
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4.6 out of 5, Wonderful, (941)
The price is NZ$403
for 1 room
includes taxes & fees
9 Jan - 10 Jan
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About the area

Madrid

SmartRental Collection Gran Vía Capital puts you in the heart of Madrid, steps from Gran Via and within a 10-minute stroll of Puerta del Sol. Highlights at this hotel include a restaurant, an outdoor swimming pool and in-room kitchens. .The restaurant, La Catorce Restaurante &, is open for breakfast, brunch and dinner. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 4-property class Madrid Centro hotel include Plaza Mayor and Puerta de Alcalá.

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 7 min walk
  • Prado Museum - 12 min walk
  • Plaza Mayor - 13 min walk
  • Royal Palace of Madrid - 17 min walk

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive

Restaurants

  • ‪Honest Greens Gran Via 7 - ‬2 min walk
  • ‪Steakburger - ‬1 min walk
  • ‪Oink Jamón Ibérico - ‬1 min walk
  • ‪Gran Clavel - ‬1 min walk
  • ‪Museo Chicote - ‬1 min walk

About this property

SmartRental Collection Gran Vía Capital

Hotel with a 24-hour front desk, steps from Gran Via
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at SmartRental Collection Gran Vía Capital. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
SmartRental Collection Gran Vía Capital offers 60 air-conditioned accommodations with washers/dryers and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. 45-inch flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 36 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 15 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante &

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self-parking fee: EUR 36 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

Frequently asked questions

What is the cancellation policy at SmartRental Collection Gran Vía Capital?

SmartRental Collection Gran Vía Capital offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SmartRental Collection Gran Vía Capital?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at SmartRental Collection Gran Vía Capital on 8 Jan 2025 start from NZ$216.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SmartRental Collection Gran Vía Capital?

Yep, SmartRental Collection Gran Vía Capital has a self car park for EUR 36 per day.

Does SmartRental Collection Gran Vía Capital have a pool?

SmartRental Collection Gran Vía Capital has an outdoor pool. The pool is open 10:00 AM to 6:00 PM.

Does SmartRental Collection Gran Vía Capital serve breakfast?

Yeah, buffet breakfast is offered weekdays from 7:00 AM to 10:30 AM and on weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at SmartRental Collection Gran Vía Capital?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at SmartRental Collection Gran Vía Capital?

Yep, you can grab a meal at SmartRental Collection Gran Vía Capital's onsite restaurant that serves breakfast, brunch and dinner.

What time are check-in & check-out at SmartRental Collection Gran Vía Capital?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SmartRental Collection Gran Vía Capital?

No, only service animals are allowed.

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 442 out of 578 reviews" "
Rating 8 - Good. 91 out of 578 reviews" "
Rating 6 - Okay. 27 out of 578 reviews" "
Rating 4 - Poor. 8 out of 578 reviews" "
Rating 2 - Terrible. 10 out of 578 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it
Stayed 1 night in Jul 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohanad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in central Madrid The room was clean, Customer service was wonderful Staff were professional and attentive
Stayed 4 nights in Sep 2024

8/10 Good

Amber

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaikhah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel The staff helpful and kind Safety you can’t use the left without the key Very nice location next to the shops and supper markets
Stayed 6 nights in Aug 2024

10/10 Excellent

YURI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Momotazur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Madrid for one night. The staff were accommodating. The apartment was in great shape. The location was great. One staff convinced and helped us purchase the tickets for the hop-on-hop-off bus for 24 hours. It was a great decision because there were so many architectural pieces to cover.
Stayed 1 night in Sep 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel in the middle of Gran Via Madrid. Very modern, comfortable and spacious room/apt with everything you need for short or longer stays. Very clean the room, the towels, the sheets, everything! Kamil check us in and he was great. Awesome customer service, very helpful, nice and friendly. He made us very welcome. We would definitely come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Ommar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment in an amazing location. Rooftop pool and bar were perfection.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to metro, shopping, good restaurants. Very walkable to most attractions.
Stayed 7 nights in Aug 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky bar was great but the rooftop pool was small and so we didn't get to use it because it was always busy
Stayed 6 nights in Aug 2024

8/10 Good

Rodger

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property has a lot of good going for it; more attention to detail would net an easy rating of excellent - our experience fell short. The least important of which are the VIP Marketing failures - although the front desk acknowledged the free wine, it took nearly two days to appear; and, the upgrade was never offered. These are side bar distractions. The one thing a hotel should never do is blame their guests for room issues - get your proverbial house in order. Television, Telephone, and Room Safe not functional as well as Shower Drain slow creating some minor flooding. Now, we didn’t come to Madrid to watch television - though local news is helpful. The Hotel home page screen was dated January 2018. If we had to call the front desk or need room service the room phone was out of order. The room safe error coded with each attempt to use. The shower drain would flood then drain then flood again. These issues took 2 days to be resolved. The location is outstanding - transportation at the door step, walkable distances to attractions, dining and shopping. The Gran Via is noisy though - Police, Fire and EMS are kept busy and this is the main route - a reality of city life.
Stayed 4 nights in Aug 2024

10/10 Excellent

SUKHPREET

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property!!
Stayed 2 nights in Aug 2024

8/10 Good

Phu

Travelled with family
Liked: Cleanliness, property conditions & facilities
A very pleasant stay
Great location and good for family. We were very close to a lot restaurants, bars and tourist sights. The pool was a little bit small according to my two children and it was a little bit noisy within the accommodation as I can hear running water from upstairs and other guests walking through the corridors and catching the lifts. It was generally clean and comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria Candelaria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Katharina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel, very stylish and our apartment was spacious and well designed. The location is phenomenal and we even had a small balcony right over Gran Via. We did not receive the complementary wine bottle or upgrade and parking is complicated.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in very central amazing location. Rooms were with very nice modern design but very small and tight for a family without really a place to put luggage once sofa bed was open. Staff was extremely friendly and professional and willing to help. AC worked well. Pool very small without much seating for a hotel of this size (maybe 10 chairs total surrounding pool). Good coffee bar attached to lobby. Room had a couple of areas that could use maintenance (like the drain in the shower was detached and the top of the handheld shower head was missing). Would stay here again though for sure.
Stayed 4 nights in Aug 2024

10/10 Excellent

Firas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short holiday in Madrid
Short holiday in Madrid, decided to stay at the city centre, this hotel ticks all the boxes, right at the centre, walking distance from lots of landmarks and surrounded by cafes and restaurants, pool at the top.
Stayed 5 nights in Aug 2024

4/10 Poor

Oliverio, Daly City

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The good: Location and clean. The bad: 1. Wifi sucks. No wifi signal inside room. We complained the next morning and nothing was ever done. You couldn't connect as the signal was so week. We got the employees wifi and the same. We stayed in room 210 - Do not get this room! 2. The USB plugs to charge tour electronics do not work. 3. They cleaned the room and "forgot" to leave clean towels. 4. They cleaned the room and did not bother to check the shampoo and conditioner bottles. We had to remind to refill them. 5. The TV in the bedroom did not work, did not get any wifi or internet signal. We complained but nothing was done. 6. We will never stat here next time. 2.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Rozel Audric

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed this beautiful hotel. We highly recommend it
Stayed 1 night in Jul 2024

10/10 Excellent

Ghani

Stayed 2 nights in Aug 2024

8/10 Good

Lucia

Stayed 2 nights in Jul 2024