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TOC Hostel and Suites Madrid

2.0 star property
Hostel with a 24-hour front desk, a short walk to Puerta del Sol

Photo gallery for TOC Hostel and Suites Madrid

Lounge
Interior entrance
Soundproofing, free WiFi, bed sheets, wheelchair access
Lounge
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is NZ$380
includes taxes & fees
17 May - 18 May

Explore the area

Map
Plaza Celenque 3-5, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪45 min drive‬

Room options

View all photos for Private room for 6 people with private bathroom, 3 bunk beds - bath and shower

Soundproofing, free WiFi, bed sheets, wheelchair access

Private room for 6 people with private bathroom, 3 bunk beds - bath and shower

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for 1 bed at mixed dormitory of 8 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed at mixed dormitory of 8 people, private bathroom

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for 1 Bed at mixed dormitory for 4 people with private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed at mixed dormitory for 4 people with private bathroom

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for 1 bed in shared dormitory for 4 people, exterior bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed in shared dormitory for 4 people, exterior bathroom

Highlights

Soundproofed
Air conditioning
TV
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for 1 Bed in dormitory for women, 8 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in dormitory for women, 8 people, private bathroom

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for 1 bed at mixed dormitory of 6 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 bed at mixed dormitory of 6 people, private bathroom

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

Soundproofing, free WiFi, bed sheets, wheelchair access

Private room for 8 people with private bathroom - 4 bulk beds - bathroom - bath and shower

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 8
  • 4 Single Bunk Beds

View all photos for 1 Bed in dormitory for women, 6 people, private bathroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in dormitory for women, 6 people, private bathroom

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for 1 Bed in shared dormitory for 6 people with exterior barthroom

Soundproofing, free WiFi, bed sheets, wheelchair access

1 Bed in shared dormitory for 6 people with exterior barthroom

Highlights

Soundproofed
Air conditioning
TV
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Family Room

Highlights

Soundproofed
Air conditioning
TV
Digital channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Triple Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Triple Room

Highlights

Soundproofed
Air conditioning
TV
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Double Room

Highlights

Soundproofed
Air conditioning
TV
Digital channels
Desk
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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  • Air conditioning
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4 May - 5 May
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About the area

Madrid

At TOC Hostel and Suites Madrid you'll be within a short 5-minute stroll of popular places like Puerta del Sol and Plaza Mayor. Highlights at this hostel include free in-room WiFi. .The hostel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 8:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this Madrid Centro hostel include Gran Via and San Miguel Market.
View more Hostels in MadridOpens in a new window

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 5 min walk - 0.5 km
  • Gran Via - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Prado Museum - 17 min walk - 1.5 km

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 45 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪La Mallorquina - ‬2 min walk
  • ‪Museo del Jamón - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

TOC Hostel and Suites Madrid

Hostel with a 24-hour front desk, a short walk to Puerta del Sol
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a vending machine, and an arcade/games room are also featured at TOC Hostel and Suites Madrid.

This Madrid hostel is smoke free.

  • 55 guestrooms or units
  • 6 levels
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
TOC Hostel and Suites Madrid offers 55 accommodations with air conditioning. Televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, French, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 25 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 11 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 per person
  • Airport shuttle fee: EUR 30 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

TOC Hostel Madrid
TOC Hostel
TOC Madrid
TOC Hostel Suites Madrid
TOC Hostel and Suites Madrid Madrid
TOC Hostel and Suites Madrid Hostel/Backpacker accommodation

Frequently asked questions

What is the cancellation policy at TOC Hostel and Suites Madrid?

TOC Hostel and Suites Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TOC Hostel and Suites Madrid?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at TOC Hostel and Suites Madrid on 17 May 2025 start from NZ$380.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does TOC Hostel and Suites Madrid serve breakfast?

You bet, buffet breakfast is available daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at TOC Hostel and Suites Madrid?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at TOC Hostel and Suites Madrid?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at TOC Hostel and Suites Madrid?

No, pets are not allowed.

TOC Hostel and Suites Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 463 out of 701 reviews
Rating 8 - Good. 175 out of 701 reviews
Rating 6 - Okay. 37 out of 701 reviews
Rating 4 - Poor. 18 out of 701 reviews
Rating 2 - Terrible. 8 out of 701 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! Big shoutout to the staff, friendly, attentive, resourceful and very helpful always eager to help us with our luggage up the stairs, breakfast was really good, good variety of options, and staff always kept it stocked. Room was nice and clean with everything we needed. Will definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, hot showers
Stayed 5 nights in Feb 2025

8/10 Good

Lisa

Liked: Amenities, property conditions & facilities
Great location close to Sol Walkable to historic centre attractions FYI Beds don't have curtains
Stayed 2 nights in Dec 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so happy with this property. It was very convenient, affordable, very clean and spacious enough for our family of 4. The staff was very helpful and it was a nice surprise that the breakfast was included in the price. I would definitely stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

Ruben Miguel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Todo estuvo biej salvo el ruido, se escucha absolutamente todo en el hostal, deberia haber mas información tanto al check in como en las habitaciones en relacion al ruido, ya que las personas no tienen ni la minima consideracion al respecto. Las camas deberian tener una cortina para tener un poco mas de privacidad y que no moleste las luz de la habitación.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location, good breakfast

Nice stay
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and very clean.

The hostel was in a very good location in the city centre, friendly staff and helpful, clean and comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andres

Stayed 1 night in Feb 2025

10/10 Excellent

Dilyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hostel in Madrid! Thank you :)
Stayed 1 night in Jan 2025

10/10 Excellent

Ellysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The staff were so helpful. I felt comfortable. Good wi-fi. Excellent location.
Stayed 4 nights in Jan 2025

8/10 Good

Mara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very centric, but Christmas is not a great time to visit Madrid. The whole area was flooded with tourists and people. It was very difficult to access the hotel or nearby commerce.

10/10 Excellent

Monserrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy rooms, we were at the third floor and can hear everything from the street
Stayed 6 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Liked: location, firm beds, large storage lockers. Didn't like: no bed curtains, doesn't organise activities like other TOCs in Spain, some staff were curt and unfriendly, sliding door between room and bathroom didn't move smoothly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jale Inci

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Adrian Thaddeus Anthony, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. The whole area is walkable and numerous restaurants around the hostel. Pizza right beside the hostel. There’s a kitchen on one floor and Cafè style dining room. Automated coffee machine. Overall a good value.
Stayed 1 night in Dec 2024

10/10 Excellent

Ali, cleveland

Stayed 1 night in Nov 2024

6/10 Okay

Cristina

Liked: Cleanliness, property conditions & facilities
One thing I didn’t like, there is no air conditioning during all FALL/WINTER and they have it posted in the listing that they do have. Kind of a lie to customers. We were sweeting during 5 nights and if we opened the windows it was so noisy so thats not fair that we booked a hotel “with air” and they don’t have it. I asked for a partial refund or something and they denied. I suggest them to edit in the amenities and don’t offer air if you know you dont have!!! Be honest!
Stayed 4 nights in Nov 2024

10/10 Excellent

Frida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to stay! All around the corner
Stayed 1 night in Nov 2024

10/10 Excellent

Shaheen, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took a train from Barcelona to Madrid just for the weekend. As a solo traveler this worked out just fine. I stayed in one of the dorm rooms with 3 other strangers. I was initially nervous about this sort of arrangement but I had no issues. The first night was all females and the second night I had one other female and two males. All were nice and respectable. This isn’t a common arrangement in the US but it was like the first couple of days in college dorms. The bar was also a nice place to hang out and relax in the evenings as well. It was a super crowded weekend in Madrid which gave me a little anxiety so the hotel bar was an alternative and the bartender was friendly as well.
Stayed 2 nights in Nov 2024

10/10 Excellent

mery, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hostel to stay in. It has everything you need for a stay in Madrid. Very central to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Everything was near, the staff is very friendly. The family room was very clean and neat.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very convenient location with great staff Customer service 10/10. Definitely a place to stay on my next trip. Hoping to stay at other locations.
Stayed 2 nights in Nov 2024