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Thompson Madrid, by Hyatt

5.0 star property
Luxury Madrid hotel in Madrid Centro with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thompson Madrid, by Hyatt

Bar (on property)
Seasonal outdoor pool
Lobby
Lobby
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013
  • Gran Via
    2 min walk
  • Puerta del Sol
    3 min walk
  • Plaza de Santa Ana
    7 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    26 min drive

Room options

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner

Suite, Terrace, Corner

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View)

Room, 2 Single Beds (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Suite (Penthouse)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio
Hyatt Centric Gran Via Madrid
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (915)
The price is NZ$912
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hyatt Centric Gran Via Madrid

About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Thompson Madrid, by Hyatt. Within steps you'll find popular attractions like Gran Via and Puerta del Sol. Highlights at this Art Deco hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Additionally, you'll find a seasonal outdoor swimming pool, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 5-property class Madrid Centro hotel include Plaza Mayor and Plaza de Santa Ana.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 12 min walk - 1.1 km
  • Prado Museum - 17 min walk - 1.4 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ciudad de Tui - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Luxury Madrid hotel in Madrid Centro with a 24-hour fitness centre
Thompson Madrid, by Hyatt offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Thompson Madrid, by Hyatt. An airport shuttle (available 24 hours) is available for a fee.

This Art Deco Madrid hotel is smoke free.

  • 174 guestrooms or units
  • Built in 2022
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Thompson Madrid, by Hyatt offers 174 air-conditioned accommodations with minibars and laptop-compatible safes. Cable televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 25 October.

Frequently asked questions

What is the cancellation policy at Thompson Madrid, by Hyatt?

Thompson Madrid, by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Thompson Madrid, by Hyatt?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Thompson Madrid, by Hyatt on 5 Dec 2024 start from NZ$457.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Thompson Madrid, by Hyatt have a pool?

Thompson Madrid, by Hyatt has a seasonal outdoor pool. The pool is open from May 01 to October 25.

What makes Thompson Madrid, by Hyatt a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Thompson Madrid, by Hyatt.

Is Thompson Madrid, by Hyatt family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Thompson Madrid, by Hyatt is a hit with families.

Does Thompson Madrid, by Hyatt serve breakfast?

Yeah, cooked-to-order breakfast is served on weekdays between 7:30 AM and 10:30 AM and weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Thompson Madrid, by Hyatt?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Thompson Madrid, by Hyatt?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Thompson Madrid, by Hyatt?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Thompson Madrid, by Hyatt?

Dogs are welcome at Thompson Madrid, by Hyatt, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Thompson Madrid, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 114 out of 139 reviews" "
Rating 8 - Good. 15 out of 139 reviews" "
Rating 6 - Okay. 5 out of 139 reviews" "
Rating 4 - Poor. 2 out of 139 reviews" "
Rating 2 - Terrible. 3 out of 139 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arman

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a great staff. Excellent attention to details. But plaza del Carmen was a construction zone and in rough shape. Location is central and near all the touristy sites. Pool area and gym are on the small side but otherwise everything was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of where you need to see Madrid
Stayed 2 nights in Aug 2024

10/10 Excellent

Sachin

Stayed 2 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Aug 2024

10/10 Excellent

Jorge Ignacio

Stayed 4 nights in Aug 2024

10/10 Excellent

Carl, huntington beach

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing, from the staff to the roof pool and bar i dont have a bad word to say about this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel we’ve ever stayed at
Stayed 2 nights in Jul 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very attentive, great location!
Stayed 3 nights in Jul 2024

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Renato

Travelled with partner
Good location
Stayed 9 nights in Jun 2024

8/10 Good

Madeleine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooftop pool deck is amazing! The rooms are clean and modern. The staff was friendly but not enough English speakers. The location is very walkable but they should have informed people of the massive construction on the plaza where the hotel is located. It was loud, dusty and not attractive. Finally, at departure we asked reception to get us a taxi to the train station, showed them out ticket and they spoke to taxi driver (because none of them speak English) and we were taken to the wrong station (they took us to one 30 min from city when our train departed from the one in city center) and we missed our train. When we tried to call hotel for assistance, no one answers phone at front desk. This left us with bad feelings about our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve just got back home from this trip and we were delighted after staying in this property. Highlights: Easy check in, spacious room with terrace. Location is awesome. In between the two main areas of interest and Right next to plaza del Sol. Downs: our first option for the room was to has city views therefore we’ve decided for the room with a balcony but after realizing how small the balcony is we switched to go with the king bedroom with terrace. On this platform and on the official website all the (scarce) pictures mislead you into believing the terraces have city view. Only after checking in we’ve found out there are balconies with no view at all but a tall wall even though I couldn’t find a statement in the descriptions about the possibility of having terrace with no view. It felt shady. Staff training also would be appreciated as the bar man at pool bar seemed to not have much clue of what he was doing and the door man simply answered “impossible” with not much of initiative after asking for a taxi on a rainy day at check out. Eventually another guys got us a taxi. Hotel is compact yet (not super) luxurious and has a nice rooftop.
Stayed 3 nights in Jun 2024

8/10 Good

Izhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel in a good location
Nice hotel,good location,rooms are a bit small
Stayed 3 nights in Jun 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Eric

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Yaron

Very nice hotel, large room well done, great staff and great location, best value for your money
Stayed 4 nights in May 2024

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thompson Hotel was a great location. Everything was delightful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Stayed 1 night in Apr 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was perfect for walking around the city. Front desk staff were helpful. The room was great and the design of the hotel was wonderful, as expected. On the downside, the rooftop looks wonderful but was under construction and inaccessible. We weren’t advised when booking. Cleaning staff were somewhat rude. There were also a lot of weird noises at night (doors slamming, thuds, and running water). If I could, I’d give it a 3.5.
Stayed 6 nights in Apr 2024

2/10 Terrible

ABBAS

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff are not helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jaime, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024