Ratings based on 965 Verified Reviews
Real reviews from guests who’ve stayed
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller from quito
Posted 5 Oct. 2024 on Expedia
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Comment from Hotel Management
7 Oct. 2024 by Wellington Hotel & Spa Madrid, Hotel Management
Dear Cirstobal, Thank you for your feedback, we are delighted to read that you have enjoyed your stay at Wellington Hotel & Spa Madrid. Best regards,
by A verified traveller
Posted 23 Sep. 2024 on Hotels
I love to stay at Wellington hotel in Madrid, I love the service, the rooms and the location!
Comment from Hotel Management
23 Sep. 2024 by Wellington Hotel & Spa Madrid, Hotel Management
Dear Tania, Thank you for your feedback, we are delighted to read that you have enjoyed your stay at Wellington Hotel & Spa Madrid. Look forward to welcoming you back in the near future.Best regards,
by A verified traveller from Houston
Posted 21 Sep. 2024 on Expedia
Comment from Hotel Management
23 Sep. 2024 by Wellington Hotel & Spa Madrid, Hotel Management
Estimado Francisco Rafael, Muchas gracias por su excelente valoración sobre nuestro hotel. Reciba un cordial saludo,
by A verified traveller
Posted 18 Sep. 2024 on Expedia
Wonderful
Comment from Hotel Management
19 Sep. 2024 by Wellington Hotel & Spa Madrid, Hotel Management
Dear Peter, Thank you for your feedback, we are delighted to read that you have enjoyed your stay at Wellington Hotel & Spa Madrid. Look forward to welcoming you back in the near future.Best regards,
by A verified traveller
Posted 17 Sep. 2024 on Expedia
Comment from Hotel Management
18 Sep. 2024 by Wellington Hotel & Spa Madrid, Hotel Management
Dear Gary, Thank you for taking the time to rate our establishment. We can read that we have not met your expectations, with the intention of improving our services we would ask you to indicate the points of improvement that you consider. To do this we suggest that you contact us directly through our website or telephone contact.We look forward to welcoming you again in a near future.Best regards,
by A verified traveller
Posted 12 Sep. 2024 on Expedia
Good hotel with excelent location. It was very clean. The staff was very kind. One negative aspect: we could hear the sound of the other guests in the next room. This is something that is not acceptable for a hotel of this category.
Comment from Hotel Management
16 Sep. 2024 by Wellington Hotel & Spa Madrid, Hotel Management
Dear Luis, Thank you very much for your nice feedback and feelings about the Hotel.We are pleased to have met your expectations and appreciate your wonderful comment about our service and location. With regard to your comments about the noise, we are very sorry for the inconvenience caused. We would like to inform you that a large part of our facilities are currently being renovated. Please, accept our apologies once again. We look forward to receiving you once againBest regards,
by A verified traveller
Posted 12 Sep. 2024 on Hotels
Comment from Hotel Management
12 Sep. 2024 by Wellington Hotel & Spa Madrid, Hotel Management
Dear Jose, Thank you so much for your excellent feedback. Best regards,
by A verified traveller
Posted 9 Sep. 2024 on Expedia
Comment from Hotel Management
9 Sep. 2024 by Wellington Hotel & Spa Madrid, Hotel Management
Dear Federico, Thank you so much for your nice feedback. Look forward to welcomong you back in the near future.Best regards,
by A verified traveller
Posted 8 Sep. 2024 on Expedia
The rooms are. Beutiful and very confortable. The staff was great andwas always ready to help. The lobby reminded mw of the luxurious hotels of the middle of last centuey. Also great breakfast and great location
Comment from Hotel Management
9 Sep. 2024 by Wellington Hotel & Spa Madrid, Hotel Management
Dear Miguel, Thank you very much for your nice feedback and feelings about the Hotel. We are pleased to have met your expectations. Looking forward to welcoming you again in a near future.Best regards,
by A verified traveller from Boca Raton
Posted 7 Sep. 2024 on Expedia
Location is great, rooms & bathroom require some renovations.
Great staff, very friendly.
Comment from Hotel Management
9 Sep. 2024 by Wellington Hotel & Spa Madrid, Hotel Management
Dear Juan, Thank you very much for your nice feedback and feelings about Wellington Hotel & Spa Madrid.We are pleased to have met your expectations and appreciate your wonderful comment.Best regards,