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Al Shahba Hotel Makkah

2.0 star property
Art Deco hotel in Makkah with a 24-hour front desk

Photo gallery for Al Shahba Hotel Makkah

Reception
Front of property
Triple Room
Reception
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Umm Al Qura road, Al Hafair District, Makkah, 24231
  • Great Mosque of Makkah
    ‪13 min walk‬
  • Kaaba
    ‪19 min walk‬
  • Abraj Al-Bait Towers
    ‪19 min walk‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Minibar
Satellite channels
  • City view
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Minibar
Satellite channels
  • City view
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Makkah

Al Shahba Hotel Makkah puts you in the heart of Makkah, within a 20-minute stroll of Great Mosque of Makkah and Well of Zamzam. Highlights at this Art Deco hotel include in-room free WiFi and LCD TVs. .This hotel has free WiFi in public areas, a free food/drink shopping service and a 24-hour front desk. Plus you'll find express check-out, multilingual staff and luggage storage. .Sights within a 20-minute walk of this Makkah hotel include Kaaba and Abraj Al-Bait Towers.

What's nearby

  • Great Mosque of Makkah - 13 min walk - 1.1 km
  • King Fahad Gate - 17 min walk - 1.5 km
  • Well of Zamzam - 18 min walk - 1.6 km
  • Kaaba - 19 min walk - 1.6 km
  • Abraj Al-Bait Towers - 19 min walk - 1.7 km

Getting around

  • Makkah Station - 8 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 67 min drive

Restaurants

  • ‪القرموشي - ‬12 min walk
  • ‪Executive Lounge - ‬11 min walk
  • ‪مطعم عم قاسم - ‬4 min drive
  • ‪الشبيكة كوفي - ‬9 min walk
  • ‪الملتقى لاونج - ‬11 min walk

About this property

Al Shahba Hotel Makkah

Art Deco hotel in Makkah with a 24-hour front desk
As a guest of Al Shahba Hotel Makkah, you'll find multilingual staff, a complimentary food/drink shopping service, and room service (during limited hours). WiFi is free in public spaces. Al Shahba Hotel Makkah also features express check-out, a television in common area, and a lift.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

  • 1 building
  • 77 guestrooms or units
  • 11 levels
  • Built in 2011
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Food/drink service (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
Al Shahba Hotel Makkah offers 77 air-conditioned accommodations with minibars and a hairdryer. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, German, Hindi, Indonesian, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Shahba Hotel Makkah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 10009202

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Al Shahba Hotel Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Shahba Hotel Makkah Mecca
Al Shahba Hotel Makkah
Al Shahba Makkah Mecca
Al Shahba Makkah
Al Shahba Hotel Makkah/Mecca
Al Shahba Hotel Makkah Hotel
Al Shahba Hotel Makkah Makkah
Al Shahba Hotel Makkah Hotel Makkah

Frequently asked questions

Is there a free airport shuttle available at Al Shahba Hotel Makkah?

No, Al Shahba Hotel Makkah does not offer an airport shuttle service.

What time are check-in & check-out at Al Shahba Hotel Makkah?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Al Shahba Hotel Makkah?

No, pets and service animals are not allowed.

Al Shahba Hotel Makkah Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 69 out of 209 reviews
Rating 8 - Good. 67 out of 209 reviews
Rating 6 - Okay. 38 out of 209 reviews
Rating 4 - Poor. 18 out of 209 reviews
Rating 2 - Terrible. 17 out of 209 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Not bad

4 stars mostly because it is close to the Haram. There is a uphill to walk to get there and it takes about 15 minutes but if you're in good physical health it shouldn't be too hard. The staff was kind and helpful. The room itself was pretty small, not very spacious but if you want to be close to the haram on a budget then this hotel is an option. There's lots of hotels closer to the masjid on the same street so you can check that out yourself in person, though rates may be slightly higher. The area was nice, lots of shops and food around, just take a walk and keep google maps with you. It is a loud and busy street but i didn't mind.
Stayed 5 nights in Mar 2025

4/10 Poor

Farzana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel last minute for umrah last week. I was happy that we found a hotel and it look reasonable from reading the review. However it is not suitable for anybody with mobility issues. It is a difficult walk to the haram however for youngsters with low budget it should be ok. There is no such a thing as customer service. We stayed for 7 days nobody even for once came to clean the room or provide fresh sheets or towels. Not even to empty the bins. We had to ask for toilet roll from the reception when we needed it. We asked for sugar the staff member laughed and said no sugar… you not even allowed to have a bite/ sips on the go in the reception area if you are waiting for Uber. Overall I do not think I will be going there again due to the way the staff behaves. The hotel was ok no bed bugs which I was worried about the most.
Stayed 7 nights in Mar 2025

8/10 Good

Fatima

Stayed 7 nights in Feb 2025

2/10 Terrible

Kamal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

6/10 Okay

Mohammed

Liked: Cleanliness
Stayed 6 nights in Jan 2025

8/10 Good

Ata ullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

“Convenient Stay Near Masjid Al-Haram.

Hotel Review: Al Sahaba Makkah I stayed at Al Sahaba Makkah with my family for four nights during our holy trip to Makkah. The hotel is conveniently located near Masjid Al-Haram, within walking distance, or a short taxi ride costing 5-10 SAR. The rooms were clean and spacious, with basic amenities like towels, soap, shampoo, and an electric kettle with tea sachets. The staff was polite and helpful, adding to the overall pleasant experience. However, the hot water supply stopped after the first night, and the carpets in the room could benefit from a deep cleaning. Additionally, the road in front of the hotel is under construction until Ramadan, making luggage transport slightly inconvenient. Despite minor issues, the stay was enjoyable, with plenty of nearby shops and restaurants for added convenience. I recommend this hotel for its location and affordability, with hopes that management addresses these small concerns.
Stayed 4 nights in Jan 2025

6/10 Okay

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the price I paid.
Stayed 3 nights in Jan 2025

10/10 Excellent

akhtar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

2/10 Terrible

Momota

Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the location

I am giving five star grade as the bathroom was good, beds are clean, its close to the holy masjid and its very cheap. The service was good. They didnt appear to have hoovered the room, the tv snd fridge dont work and in general it's in a poor state of repair. This is a value hotel for you and your boys. Most wives living in the West would complain about the standards and the immediate surroundings. But like i said for the location its great value for 5 stars as you get what you pay for
Stayed 2 nights in Dec 2024

4/10 Poor

SAREER

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 8 nights in Dec 2024

10/10 Excellent

AZIZ

Stayed 7 nights in Dec 2024

10/10 Excellent

Ihya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing close to the Al Masjid AL haram
Stayed 3 nights in Dec 2024

10/10 Excellent

Luqman

Travelled with group
Better than I expected, although it is around 15/20 min walk from Al haram it was really affordable and had all the things you needed nearby. Inshallah I’ll stay here again when Allah calls me.
Stayed 6 nights in Dec 2024

10/10 Excellent

Salissou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel and lovely people

Stayed 3 nights in Dec 2024

10/10 Excellent

Shaimaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cheap, not far from haram, option that has all the basic needs.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dr. Bebe

Stayed 6 nights in Nov 2024

10/10 Excellent

Khalid

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Muhammad, Burlington

Travelled with group
Disliked: Staff & service, property conditions & facilities
Porter for transportation of luggage and room service during your stay is important
Stayed 2 nights in Nov 2024

4/10 Poor

Hamid

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small and it was not what we seen in the picture before came. So it’s not good
Stayed 13 nights in Nov 2024

4/10 Poor

SULTAN

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

MAMOUN

Liked: Cleanliness
Too close to haram
Stayed 13 nights in Oct 2024

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Ammar

Liked: Cleanliness
Stayed 4 nights in Sep 2024