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Hatten Hotel Melaka

5.0 star property
Luxury Malacca City hotel connected to a shopping centre, steps from Hatten Square

Photo gallery for Hatten Hotel Melaka

Outdoor pool, pool loungers
Couples treatment room(s), body treatments, aromatherapy, body scrubs
Minibar, in-room safe, desk, iron/ironing board
Exterior
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
The current price is NZ$86
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Hatten Square
    ‪1 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪20 min drive‬

Room options

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Bidet
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Rainfall showerhead
Free bottled water
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
Private bathroom
Free bottled water
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5
  • 2 Single Bunk Beds and 1 Single Bed

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About the area

Malacca City

Hatten Hotel Melaka puts you in the heart of Malacca City, connected to a shopping centre and within steps of Hatten Square and Mahkota Medical Center. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and body scrubs along with aromatherapy and mani/pedis. The café, Chatterz, is open for lunch and dinner. Alto Sky Lounge is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 15371 square feet (1428 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class Malacca City hotel include Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall.

What's nearby

  • Hatten Square - 1 min walk - 0.0 km
  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.1 km
  • Mahkota Parade Shopping Mall - 2 min walk - 0.2 km
  • Mahkota Medical Center - 3 min walk - 0.3 km
  • A Famosa - 8 min walk - 0.7 km

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • ‪Cendol Jam Besar - ‬14 min walk
  • ‪Restoran Dong Fung 东方茶室 - ‬14 min walk
  • ‪Medan Samudera - ‬11 min walk
  • ‪Restoran Aunty Lee - ‬12 min walk
  • ‪Nasi ayam tabung haji - ‬14 min walk

About this property

Hatten Hotel Melaka

Luxury Malacca City hotel connected to a shopping centre, steps from Hatten Square
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square metres) and includes conference space. A children's pool, a fitness centre, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

  • 1 building
  • 704 guestrooms or units
  • 22 levels
  • Conference rooms
  • 15371 sq ft of conference space
  • 1428 sq. m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

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Exterior

Doubletree by Hilton Melaka

  • Pool
  • Kids pool
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, 848 reviews
The price is NZ$140
includes taxes & fees
6 Apr - 7 Apr
Doubletree by Hilton Melaka

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 25 for children
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost and GrabPay
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, mobile payments, Touch 'n Go eWallet, Boost and GrabPay. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Frequently asked questions

What is the cancellation policy at Hatten Hotel Melaka?

Hatten Hotel Melaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hatten Hotel Melaka?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Hatten Hotel Melaka on 30 Apr 2025 start from NZ$85.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hatten Hotel Melaka?

Yep, Hatten Hotel Melaka has a self car park for MYR 5 per day.

Are there any beaches close to Hatten Hotel Melaka?

The closest beach to Hatten Hotel Melaka is Klebang Beach (7.7 km).

Is there a spa on site at Hatten Hotel Melaka?

Yep, there is an onsite spa at Hatten Hotel Melaka. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hatten Hotel Melaka have a pool?

Hatten Hotel Melaka has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hatten Hotel Melaka a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hatten Hotel Melaka.

Is Hatten Hotel Melaka family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hatten Hotel Melaka is a hit with families.

Does Hatten Hotel Melaka serve breakfast?

Yeah, buffet breakfast is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hatten Hotel Melaka?

No, Hatten Hotel Melaka does not offer an airport shuttle service.

Is there a bar or restaurant at Hatten Hotel Melaka?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hatten Hotel Melaka?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hatten Hotel Melaka?

No, pets and service animals are not allowed.

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 377 out of 1027 reviews
Rating 8 - Good. 362 out of 1027 reviews
Rating 6 - Okay. 161 out of 1027 reviews
Rating 4 - Poor. 84 out of 1027 reviews
Rating 2 - Terrible. 43 out of 1027 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chee Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall. Housing keeping should be done earlier by 2-3pm not at 5-6pm.
Stayed 3 nights in Dec 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service, room comfort
The room and service is ok but food outlet was poor. There are no complimentary free parking, guest was made to pay $5 per day.
Stayed 3 nights in Dec 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Muizam

Travelled with family
Convenient, connected to Mall.
Stayed 1 night in Dec 2024

6/10 Okay

Kai Ming

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The toilet had a bad smell which caused the whole room to smell too
Stayed 2 nights in Dec 2024

8/10 Good

Agnes

Travelled with family
Service can be improved
Checkin was very inefficient, I had booked 2 connecting rooms and was told only one is ready, instead of sending me the other room’s keycard, I was told to go to the reception again to checkin for the other room when it was ready, in spites of the long queue. The breakfast was chaotic, the staff did not assign tables at the entrance, instead it was free sitting, very poor management. The hotel is rather dated, can be improved with some renovation. Otherwise, the price point is quite reasonable.
Stayed 2 nights in Dec 2024

4/10 Poor

Mun Fatt David

The property is quite run down. My room bathroom shelf is old. The lift is overcrowded that I have to wait for 10 minutes at peak period. The security officer does not seem to know the basic SOP on key lost and found.y key was dropped at level 15. A search was made to my room and the key was not found. I told the security to check with their counter to see if anyone had returned the key. Instead he checked his mobile that the room status is occupying (not check out). He did not follow our instruction to check with the counter. I was told to pay the lost key instead. I went to the check out counter to check if anyone returned the room 1547 key. The counter staff acknowledged that the key was returned. If only the security followed my instructions and not required me to pay, it would have saved the hassles of following through the lost key process. More room for improvement for Hatten Hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Poor check in
Too crowded and poor check in
Stayed 2 nights in Dec 2024

10/10 Excellent

Edmund

Stayed 2 nights in Aug 2024

8/10 Good

Poh Cheong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location. Great breakfast buffet
Stayed 2 nights in Dec 2024

8/10 Good

Jun Jie James

Stayed 1 night in Dec 2024

8/10 Good

Fenn

Stayed 3 nights in Dec 2024

10/10 Excellent

Ng Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here multiple times. Had a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hwee Koon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is kind enough to accommodate to our needs. Very grateful for the exemplary service.
Stayed 1 night in Dec 2024

8/10 Good

dongbiao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location
Stayed 1 night in Dec 2024

10/10 Excellent

Haron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb. The only hotel I would go to whenever I'm at melaka
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance to the old part of the city. Hotel convenient. Rooms good Prices reasonable.
Stayed 1 night in Nov 2024

10/10 Excellent

Poh Yin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Worth to stay.. but the commercial area are not well maintained and nothing to shop..
Stayed 1 night in Nov 2024

6/10 Okay

Karen Tan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

shoban

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Aug 2024

8/10 Good

Wei Leong

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel lacked room amenities like a variety of beverages. For example there were only 2 packets of coffee and tea bags provided. Bottled water in the room appears to be old with condensation inside the bottle. Toilet paper holder was wobbly. The wood and paint at the toilet door jam was peeling. However, room was clean and staff were very friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nil
Stay was okay.
Stayed 1 night in Nov 2024

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Generally a nice hotel, Natasja was very polite, informative at reception. We had a deluxe suite, which was not much bigger than a standard room. We had a sea view on the 19th floor, but the sea was quite a distance away and the view was an abandoned building beyond the hospital. In the room it was clean, complimentary drinks in the mini fridge, good powerful shower, toiletries, air con was average, we stayed 48’hours and could not get the temperature below 24. Bed was very comfortable. Outside the room, plenty of lofts, dining was a slight variation each day, typical hotel buffet food. There were a few small eateries on the ground floor and a 7/11. A little further is a deserted shopping mall, with few shops, but you can walk to Jonker Street in 10 minutes. Car parking was advertised as free but was actually 5 ringgit per 24 hours, but secure. Overall good for the price, I can’t say there seemed ti be anything substantially better around.
Stayed 2 nights in Nov 2024

8/10 Good

Mohd Tahir B Tubah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room nearby with shopping mall & food court, awesome
Stayed 1 night in Nov 2024

8/10 Good

Cristina

Good location, large pool, nice bar and restaurant upstairs. Can be a little noisy on weekend nights.
Stayed 2 nights in Nov 2024