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Heeren Palm Suites

3.5 star property
Family-friendly Malacca City hotel in Taman Kota Laksamana with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Heeren Palm Suites

Lobby sitting area
Interior detail
Property entrance
Deluxe Suite | Living area
Free daily local cuisine breakfast

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
155 Jalan Tun Tan Cheng Lock, Malacca City, Malacca, 75200
  • Jonker Street Night Market
    1 min walk
  • Baba Nyonya Heritage Museum
    4 min walk
  • Malacca Heritage Centre
    5 min walk
  • Malacca Intl. Airport (MKZ)
    16 min drive

Room options

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Day bed
Hairdryer
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Day bed
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Day bed
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

Premium bedding, minibar, in-room safe, individually decorated

Grand Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Parameswara Suite

Premium bedding, minibar, in-room safe, individually decorated

Parameswara Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

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About the area

Malacca City

A family-friendly stay in Malacca City awaits you at Heeren Palm Suites. Within steps you'll find Jonker Street Night Market and Dataran Pahlawan Melaka Megamall within a 15-minute stroll. Highlights at this hotel include free breakfast (local cuisine), a restaurant and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include laundry facilities, concierge services and a 24-hour front desk. Each morning free breakfast is served. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 3.5-property class Taman Kota Laksamana hotel include No 8 Heeren Street Heritage Centre and Straits Chinese Jewellery Museum.

What's nearby

  • Jonker Street Night Market - 1 min walk
  • Malacca River - 9 min walk
  • Dataran Pahlawan Melaka Megamall - 13 min walk
  • A Famosa - 15 min walk
  • Mahkota Parade Shopping Mall - 16 min walk

Getting around

  • KB17 Pulau Sebang/Tampin Station - 31 min drive
  • Kuala Lumpur International Airport (KUL) - 101 min drive

Restaurants

  • ‪Asam Pedas Claypot - ‬4 min walk
  • ‪Poh Piah Lwee - ‬1 min walk
  • ‪王老爹 Old Days Shop - ‬4 min walk
  • ‪Kocik Kitchen Nyonya Restaurant 小姑娘惹餐廳 - ‬3 min walk
  • ‪Heeren House - ‬1 min walk

About this property

Heeren Palm Suites

Family-friendly Malacca City hotel in Taman Kota Laksamana with free breakfast
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A business centre and meeting rooms are available. A fitness centre, a library, and an arcade/games room are also featured at the family-friendly Heeren Palm Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Malacca City hotel is smoke free.

  • 10 guestrooms or units
  • 3 levels
  • Conference rooms
  • Local cuisine
  • Breakfast available (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
Heeren Palm Suites offers 10 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heeren Palm Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for MYR 70 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Heeren Palm Suites Hotel Malacca
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca
Heeren Palm Suites
Heeren Palm Suites Hotel
Heeren Palm Suites Malacca City
Heeren Palm Suites Hotel Malacca City

Frequently asked questions

What is the cancellation policy at Heeren Palm Suites?

Heeren Palm Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heeren Palm Suites?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Heeren Palm Suites on 3 Nov 2024 start from NZ$145.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heeren Palm Suites?

Yep, Heeren Palm Suites has a free self car park. Onsite parking is limited.

Are there any beaches close to Heeren Palm Suites?

The closest beach to Heeren Palm Suites is Klebang Beach (6.6 km).

Is Heeren Palm Suites family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Heeren Palm Suites is a hit with families.

Does Heeren Palm Suites serve breakfast?

Yep, complimentary local cuisine breakfast is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Heeren Palm Suites?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Heeren Palm Suites?

Yep, you can grab a meal at Heeren Palm Suites's onsite restaurant.

What time are check-in & check-out at Heeren Palm Suites?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Heeren Palm Suites?

No, pets and service animals are not allowed.

Heeren Palm Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 96 reviews" "
Rating 8 - Good. 40 out of 96 reviews" "
Rating 6 - Okay. 6 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 0 out of 96 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jaswinder

Stayed 2 nights in Mar 2024

8/10 Good

Nannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Filiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They offer more then hospitality
More than friendly personal, makes you feel like home. All our needs were taking care of even the ones that are not related to them. Location wise is the best as you can walk to Jonker Street and many other historical places in few minutes. Thank you Heeren Palm Suites for your warmth welcome.
Stayed 3 nights in Dec 2023

10/10 Excellent

OOI

Travelled with family
Liked: Cleanliness, staff & service
UPDATES FACITILITES SUCH BREAKFAST
Stayed 2 nights in Mar 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness
The hotel was a nice building in a good location. We received a good welcome by reception staff and there were no problems. Breakfast was very average with a limited choice and staff who weren’t that interested, although by no means unpleasant. There was no bar or restaurant. The room was absolutely fine. The hotel overall just seemed a bit bare. But it really wasn’t bad. Don’t be put off if you get a good deal.
Stayed 1 night in Jul 2022

10/10 Excellent

Suyama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Jul 2022

8/10 Good

Wei Qiang Mark, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Lola

Stayed 1 night in Apr 2022

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good old fashion stay
Location is convenient to go around to see nice places. Room is spacious and rustic.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heeren Palm suites
Charming architecture and decor. Excellent staff and service. Ideally located. Parking available with assistance from staff. Due to the interior design, our suite had certain exposed areas visible to outside balcony that reduces privacy...
Stayed 2 nights in Jul 2020

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
A lovely hotel in an old Shophouse. The location is stellar. The staff are friendly and caring. The layout of our room was slightly odd, you can see in the bathroom (just odd not bad). Breakfast was average.
Stayed 3 nights in Jun 2020

8/10 Good

Pei Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Robyn, Sydney

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautifully restored home. Lovely rooms and bathrooms. Good breakfast.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff. Extremely good location. great authentic nonya dishes for breakfast. clean room and massive size bathroom.
Stayed 2 nights in Dec 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a must for Jonker Walk visitors !
The hotel is beautifully decorated with baba period furniture. Large bedrooms with newly appointed spacoius bathrooms. Breakfast was excellent and ranged from croissants to chicken redang. Staff service and friendlines could not be faulted. This super clean hotel is a must for anyone thinking of staying close to Jonker Walk its value for money is just amazing.
Stayed 3 nights in Jul 2019

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Yeong Tah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel just steps away from Jonker st
Amazing experience, with friendly staffs adding on to the overall experience
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the best and made the stay and the room was good.
Stayed 3 nights in Feb 2019

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Ruth, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were excellent. Unfortunately we had a problem with the rickshaws cycling past in the middle of the night playing music very loudly. This went on into the early hours of the morning. When we complained we were moved to a quiet room across the road in the sister hotel. Our second night (Sunday) was more restrained.
Stayed 2 nights in Sep 2018

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to Stay
Our arrival was mid-day so we knew it was perhaps too early to check-in. After directing us to the parking lot and registering we were advised we could check into the room after 30 minutes. We decided we would go our and have some lunch rather than wait. The room was clean and well appointed. The only concern we had after our first night was the street noise. This is a problem that the hotel cannot control. So the next morning we asked to change rooms. The staff were very accommodating. Our next room was much quieter. Breakfast was good. Not a great selection but well prepared. Location is great...very short walk to Jonkers' Walk and many other attractions. There are numerous restaurant options all within the area.Overall a good location to explore the city in our opinion.

8/10 Good

Joe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Noisy noisy noisy noisy noisy. Did I say noisy?
This is the noisiest room I've ever stayed in. It feels like you are (trying to) sleep in the middle of the street. You can hear every single noise on the street, and it's a really noisy street way past midnight (even after 2am): every minute or so there is a vehicle with loud music or loud engine passing. The owners should NOT make the rooms in front of the house available for guest stay until they have installed more effective sound proofing. The rest of the hotel looks good (except for some issues with mosquitoes), but the noise issue makes this hotel impossible to recommend. I will NOT stay here again.
Stayed 1 night in Apr 2018

6/10 Okay

Maya Ann

Liked: Cleanliness, staff & service, room comfort
Average hotel
Clean, centrally located hotel. Large rooms with good bedding. But bathroom offers no privacy. No pegs or racks to hang clothes and towels. Room facing road very noisy!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & nice environment, the hotel is near to Jonker street so is really convenient. And their staff are friendly & helpful :)
Stayed 1 night in Mar 2018