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Tun Fatimah Riverside Hotel

3.0 star property
Riverfront hotel with free breakfast and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Tun Fatimah Riverside Hotel

Property grounds
Dining
Deluxe Room
Exterior detail
Ballroom

Reviews

6.2 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Jalan Munshi Abdullah, 2, Malacca City, Malacca, 75100
  • Jonker Street Night Market
    5 min walk
  • Baba Nyonya Heritage Museum
    8 min walk
  • Malacca River
    9 min walk
  • Malacca Intl. Airport (MKZ)
    16 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Connecting rooms available
TV
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Daily housekeeping
  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Connecting rooms available
TV
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Daily housekeeping
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Connecting rooms available
TV
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Daily housekeeping
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Connecting rooms available
TV
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
In-room safe
Daily housekeeping
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Malacca City

Tun Fatimah Riverside Hotel places you in the centre of Malacca City, within just a 5-minute stroll of Jonker Street Night Market and within 15 minutes of Dataran Pahlawan Melaka Megamall. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .This hotel offers a business centre, concierge services and a 24-hour front desk. Other amenities include a games room, a gift shop and a porter/bellboy. There's also the convenience of free parking nearby. .Near this 3-property class Malacca City hotel, you'll find Mahkota Parade Shopping Mall.

What's nearby

  • Jonker Street Night Market - 5 min walk
  • Dataran Pahlawan Melaka Megamall - 13 min walk
  • A Famosa - 15 min walk
  • Mahkota Parade Shopping Mall - 16 min walk
  • Hatten Square - 4 min drive

Getting around

  • KB17 Pulau Sebang/Tampin Station - 31 min drive
  • Malacca Intl. Airport (MKZ) - 17 min drive

Restaurants

  • ‪Cendol Kampung Hulu - ‬2 min walk
  • ‪Restoran Ji Xiang - ‬3 min walk
  • ‪The Old Merchant - ‬4 min walk
  • ‪Restaurant Atlantic 1 - ‬3 min walk
  • ‪Kedai Rojak Mamak Kampung Jawa - ‬4 min walk

About this property

Tun Fatimah Riverside Hotel

Riverfront hotel with free breakfast and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served.

A business centre and 7 meeting rooms are available. An arcade/games room, gift shops/newsstands, and tour/ticket assistance are also featured at Tun Fatimah Riverside Hotel.

  • 170 guestrooms or units
  • 9 levels
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Gift shop
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Tun Fatimah Riverside Hotel offers 170 accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tun Fatimah Riverside Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Wana Riverside
Wana Hotel
Wana Riverside
Wana Riverside Hotel
Wana Riverside Hotel Malacca
Wana Riverside Malacca
Wana Riverside Hotel
Tun Fatimah Riverside
Wana Riverside Hotel Melaka
Tun Fatimah Riverside Hotel Hotel
Tun Fatimah Riverside Hotel Malacca City
Tun Fatimah Riverside Hotel Hotel Malacca City

Frequently asked questions

What is the cancellation policy at Tun Fatimah Riverside Hotel?

Tun Fatimah Riverside Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Tun Fatimah Riverside Hotel?

The closest beach to Tun Fatimah Riverside Hotel is Klebang Beach (6.9 km).

Does Tun Fatimah Riverside Hotel serve breakfast?

Sure does, free buffet brekkie is offered at Tun Fatimah Riverside Hotel.

Is there a free airport shuttle available at Tun Fatimah Riverside Hotel?

No, Tun Fatimah Riverside Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Tun Fatimah Riverside Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Tun Fatimah Riverside Hotel?

Check-out time is noon.

Are pets allowed at Tun Fatimah Riverside Hotel?

No, pets and service animals are not allowed.

Tun Fatimah Riverside Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 22 out of 288 reviews" "
Rating 8 - Good. 78 out of 288 reviews" "
Rating 6 - Okay. 106 out of 288 reviews" "
Rating 4 - Poor. 44 out of 288 reviews" "
Rating 2 - Terrible. 38 out of 288 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew Raj, Malaysia

Liked: Staff & service
Disliked: Property conditions & facilities
3 Days 2 Night @ Wanna Riverside Melaka
Guest Service staff was helpful in checking in and arranging the Melaka River Cruise. F&B & Kitchen staff are helpful and friendly. Even though i ordered room service 5 minutes before their closing time, they agreed to cook and send it over to my room without showing sour face. Most of the time spend hanging around Melaka so i cant comment much about the hotel. The rooms are just nice to stay if you are not a fussy type whom just need a room to sleep. The hotel carpets and fitting are seems to be very old. If you were driving, there are ample of covered parking space and its nearby the place of interest. I will suggest you park your car at the hotel and either walk / use the boat to the place of interest to avoid traffic jam. Limited parking at the city area if you were to use your car. Request for a riverside view for a better view of the Melaka.
Stayed 2 nights in Jul 2017

4/10 Poor

dena, MY

Liked: Staff & service
Disliked: Cleanliness, room comfort
Smelly towel
We got smelly towel and not functioning heater. However we satisfied with the view. Nice view at day and night. The aircond need to service not cold at all............ Please improve your room cleanest. Make sure all the things provided is clean especially the towel. ..... ....
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing.
There's crockroach nymph in the room. Basic amenities like toothbrush shower cap out of stock. Room has no floor cloth, no hand towel.

8/10 Good

Khairuddin, Bota, Perak.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wonderful of Wana Riverside Hotel, Malacca.
It's the 5 minute walking distance to Kampung Hulu Mosque. And also 10 minute walking distance to" Medan Selera Sungai Melaka" Check in , smoothly. also the check out , easily. Breakfeast , surpurb .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old and run down hotel. Had a very hard time finding the hotel. No proper signage to entrance of hotel. Stain carpetand the whole hotel doesnt smell nice

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do not stay
i do not recommend anyone staying at this hotel. no system at all. took a hr to check in and the receptionist just ignored us when we asked questions. the tap water is yellow colour and do not same as they provided the services.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had difficulties locating the hotel. Phone was transferred a few times before anyone can help us find the hotel.Unable to access their free wifi from room. We had to go down to lobby to get Internet wifi access. We had to let the water run for at least 30mins for a little bit of hot water to come on. Waste of water and hot water was not readily available.We had to bathe in cold water in the morning. The only good point is that it is convenient and close to jonker walk. Otherwise I wouldn't stay in this hotel again

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
room no clean
take almost 1 hour for check in. not clean poor wifi nice location

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service
Wasnt happy with the service and room cleanliness was bad. Wouldnt recomend this hotel to anyone.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not stay at that hotel anymore. It was also very few guests staying. Breakfast was very simple.

8/10 Good

mummyeric, Malaysia

Liked: Staff & service, property conditions & facilities, room comfort
nice view, easy access
sure will come again really good experience and will promote to others

6/10 Okay

Verified traveller

Disliked: Cleanliness
not so good-very slow reception desk- Old furniture and fittings. the only good thing about this hotel, it has its own river cruise jetty where we can hop on the passing boat.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
the sink in the toilet is not working...the staff is not friendly.

4/10 Poor

Enthiren, Johor

Disliked: Staff & service
Disappointed with their service
I waited 2 hours for check in but when it comes to check out they will remind you on time. Its not fair at all.

2/10 Terrible

Hwa Yee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stained and terrible hotel
Totally terrible hotel. Staff service was poor. Rooms felt terrible with smell. Towels and bedsheet have stains. Basic cleaniness is needed for this hotel. I booked 5 rooms. All having same issues.

2/10 Terrible

ashikin, KL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel close to river cruise jetty , mall
Got cockroach on the bed, toilet and table. Staff at Front office are not helpful and slow, please improve ur service!!!

6/10 Okay

noraiman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but gold
Old hotel but just ok with the price given.

2/10 Terrible

sad blogger 678, malaysia

Disliked: Staff & service
Nice location with terrible customer service
Terrible customer service! Although the lovation is fantastic and rooms are clean, the staff needs to step up their game. Terribly unhelpful and everyone doesn't know what's going on in respects to river cruise (where bookings for the cruise and pickup are made available at the hotel).

8/10 Good

Hamzah

Liked: Cleanliness, room comfort
I luv it coz a mosque is just 3 minutes away.
Fairly good for the money paid. Would come back may be.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Hello guys, I really not suggest this hotel. First, when I checked in, the receptionist too slow. Guest need to que so long time but there are three to four receptionist but still take time. I que around 30 minutes just to take my room key. When I enter my room, for the first impression I feel not bad. Suddenly when I want to shower, the tiles in toilet was broken n break in 4 piece. I feel like omg..how could the tiles can break. Aircond also not working good, carpet also not vacuum clean. Overall, this hotel is not suggested. Bad.

6/10 Okay

Mat Deng, Johor

Disliked: Staff & service, property conditions & facilities
Strategic Location and Nearby with Tourism Places
I've stay for 2 days on 5th Nov 2016. Book for deluxe room but changed executive studio. Room: Executive Studio 1. Aircond ● Can't adjust the temperature ● Air-Cond fan have noise sound 2. Water Heater/Shower ● To get the warm water so hard, if you get it, very difficult to adjust the suitable temperature. Either you shower in hot water or cool water ● Water flow sometimes ok, sometimes slow. Most of time, the water flow very slow. ● The door lock sometimes ok sometimes not 3. Lighting ● The lighting in front of TV quite dazzled and make you uncomfortable. 4. Safety Box ● Can't be used. 5. Breakfast ● During the peak time, the food are quite slow to top up. The cereal dispenser also malfunctioned.

2/10 Terrible

Rachael, Sg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay !
Terrible room condition especially bed sheet and pillow cover, footprint on it! Request to change but no action taken. Front desk staffs not helpful and act blur. Left the hotel within an hour without staying and pay RM400 for nothing to buy a lesson.

6/10 Okay

Abdul Hamid, Putrajaya

Liked: Staff & service
Overall...it is ok and just nice place to stay.
Although the price is quite high compare with other lodging at nearby hotel, it is still ok to stay there.

2/10 Terrible

monk, n

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible.
Terrible terrible terrible terrible terrible. Location bad. staff bad. Not efficient.