10/10 Excellent
lorraine
23 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
theatre break
We stayed for one night, this was a very pleasant stay, from the moment we arrived to when we left, customer service in all areas was great, lady at the desk was pleasant and welcoming, ordered us a taxi and booked us in for evening meal, then showed us the way to room, well it was lovely warm and huge, bathroom had both shower and bath which is unusual as normally shower over the bath, plenty of room, bed comfortable, water for both of us, tea/coffee and biscuits on tray, telephone was the older type which was a lovely touch, colour matched the room, 2 chairs to relax and the bedding was very good quality information in a file was typed out in order, not just writing it was thought about explained about meals, wifi, room plus the services in house, we had an evening meal where they had the woodfire going was an added bonus felt warm and cosy , food was good to had steak sandwich was filling and lasagne was huge and cooked well, the breakfast was lovely plenty of choice, from fruit, cereals and juices, english breakfast well the sausages were gorgeous full meat, local butchers, cooked properly, no greasy hash browns or runny fat on the plate, poached eggs yellow and cooked to perfection, the cook knows how to cook, service was the same young lady attentive and smiley, all in all this was a very lovely hassles free and relaxing stay.
lorraine
Stayed 1 night in Jan 2025