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I’M Hotel

5.0 star property
Luxury Makati hotel in Makati Downtown with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for I’M Hotel

Outdoor pool, pool loungers
Lobby
Exterior
Outdoor pool, pool loungers
Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Power Plant Mall
    14 min walk
  • Ayala Triangle Gardens
    15 min walk
  • Ayala Center
    16 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    32 min drive

Room options

View all photos for Prestige

Prestige

Prestige

Highlights

Air conditioning
LED TV
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

Highlights

Air conditioning
LED TV
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Highlights

Air conditioning
LED TV
2 bedrooms
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Classic Studio

Classic Studio

Classic Studio

Highlights

Air conditioning
LED TV
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Highlights

Air conditioning
LED TV
2 bedrooms
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 70 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Kitchen
LED TV
Separate bedroom
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin

Executive Prestige - Twin

Highlights

Air conditioning
LED TV
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Air conditioning
Kitchen
LED TV
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King

Executive Prestige - King

Highlights

Air conditioning
LED TV
Blackout curtains
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

City Garden GRAND Hotel

Pool
Hot tub
Spa
Parking included
4.6 out of 5, Wonderful, (1079)
The price is NZ$128
for 1 night
includes taxes & fees
8 Dec - 9 Dec
City Garden GRAND Hotel

About the area

Makati

A luxury stay in the heart of Makati awaits you at I’M Hotel. Within steps you'll find Century City and Power Plant Mall within a 15-minute stroll. Highlights at this hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Onsen Spa can include massages, body wraps and body scrubs along with access to the hot tub and steam room. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna and pool loungers. 1830 square feet (170 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Makati Downtown hotel include SM Mall of Asia and Newport World Resorts.

What's nearby

  • Ayala Center - 16 min walk - 1.4 km
  • Greenbelt Shopping Mall - 18 min walk - 1.5 km
  • Glorietta Mall - 20 min walk - 1.7 km
  • Bonifacio High Street - 5 min drive - 4.0 km
  • Fort Bonifacio - 15 min drive - 5.2 km

Getting around

  • Ayala Station - 2 min drive
  • Gil Puyat Station - 3 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 32 min drive

Restaurants

  • ‪Tien Ma's Taiwanese Cuisine - ‬1 min walk
  • ‪North Park Noodles - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Firefly Roofdeck Bar - ‬1 min walk
  • ‪Antidote Gastropub - ‬1 min walk

About this property

I’M Hotel

Luxury Makati hotel in Makati Downtown with 4 restaurants
I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square metres) and includes conference space. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Makati hotel is smoke free.

  • 1 building
  • 434 guestrooms or units
  • 35 levels
  • 4 dining venues
  • Conference rooms
  • 1830 sq ft of conference space
  • 170 sq. m of conference space
  • Built in 2016
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
I’M Hotel offers 434 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Onsen Spa has 50 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 35 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 700 for adults and from PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

What is the cancellation policy at I’M Hotel?

I’M Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at I’M Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at I’M Hotel on 25 Nov 2024 start from NZ$184.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at I’M Hotel?

Yep, I’M Hotel has a free self car park.

Is there a spa on site at I’M Hotel?

Yep, Onsen Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does I’M Hotel have a pool?

I’M Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at I’M Hotel?

I’M Hotel features a full-service spa, an outdoor pool and 4 restaurants.

Does I’M Hotel serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 6 AM and 10 AM.

Is there a free airport shuttle available at I’M Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at I’M Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at I’M Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at I’M Hotel?

No, pets are not allowed.

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1010 reviews" "
Rating 8 - Good. 271 out of 1010 reviews" "
Rating 6 - Okay. 93 out of 1010 reviews" "
Rating 4 - Poor. 55 out of 1010 reviews" "
Rating 2 - Terrible. 61 out of 1010 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Trip
Outstanding service throughout my stay.
Stayed 11 nights in Aug 2024

6/10 Okay

YU

Disliked: Staff & service
A
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The rooftop bar was amazing and the onsen was a relaxing time. Plenty of great food in and around the hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Mark Anthony

Liked: Cleanliness, staff & service, amenities
A Pleasant Stay with Some Room for Improvement I recently had the pleasure of staying at this establishment, and overall, I was quite satisfied. The staff were courteous and friendly, making me feel welcome throughout my stay. However, there were a few areas that needed attention. Unfortunately, my floor had a persistent pungent smell, which I couldn't quite pinpoint, but it wasn't pleasant. I hope the management addresses this issue soon. The buffet was delicious, but I was disappointed to find no vegetarian options. I hope they consider adding some plant-based choices in the future. On the positive side, the sauna and spa were wonderful treats that helped me relax and unwind. The gym, while not fully equipped, was sufficient for a daily workout routine. The location was convenient, with plenty of restaurants nearby. It could get busy, but grabbing a cab or food wasn't too difficult. Despite some minor drawbacks, I'm more than happy to return to this place and would recommend it to others. With a bit of improvement, it could truly excel.
Stayed 3 nights in Jul 2024

8/10 Good

Daniel

Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Stayed 4 nights in Jul 2024

8/10 Good

Rhenzo

Liked: Cleanliness
Stayed 3 nights in Jul 2024

6/10 Okay

Rhenzo

Travelled with family
Liked: Cleanliness, amenities
My room drainage at the shower and sink seems have a problem, I raised concern about it but it wasn’t fixed during my stay, as their engineer department says it’s “normal” so i let it be since im tired from my flight. Front desk staff czannel doesn’t have sense of urgency, keep me waiting for 20 minutes just to reactive my keycard. I wonder why they don’t have access to override such thing. Simple troubleshooting might help. Customer service is not genuine, non-chalant all the time. Thanks to elle for assisting me, specifically for my dry clean laundry that was on time.
Stayed 1 night in Jul 2024

10/10 Excellent

Jackie Wai Yip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Good size. Worth the money.. will stay again in the next trip in manila
Stayed 2 nights in Jul 2024

6/10 Okay

David

Cannot take a hot shower. Not a 5 star property
Stayed 2 nights in Jul 2024

6/10 Okay

David

Cannot take a hot shower. Place is not 5 stars.
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at I’m Hotel. It was my second time there and I recommend it if wanting to be in Makati. The staff is so helpful and friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Inman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was not worth 888 peso, I should have asked to see the offerings first. Bread had flies around it, no orange juice or other juices just cucumber and ice tea, limited offerings, just not worth it. But the staff make up for any shortcomings the hotel have, my housekeeping attendant warm hospitality.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erik Birger Anton Hedlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, housekeeping, amenities, lobby, and service! Happy to return in the future!
Stayed 8 nights in Jun 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The staff is wonderful and so helpful. I’ve stayed here twice and will continue to return for my trips to Makati.
Stayed 3 nights in Jul 2024

10/10 Excellent

Conrad, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Jun 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool and Onsen was nice, we also had a nice bathtub in our room. Great location! The water dispenser on each floor was very convenient to fill up our drink bottle and kettle. We could hear the street noise from the 17th floor and our view was of the building opposite, the fridge was not cold at all.

6/10 Okay

Felix, Oklahoma City

Liked: Staff & service, property conditions & facilities
Good location in Makati
Stayed 2 nights in Jun 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Michael

Liked: Room comfort
Disliked: Staff & service
Smelly room & reception slow to react
Hotel experience overall was OK, but I got a very smelly room the first night. Smell was in fact unbearable. I only was changed to another room the next day and had to wait another 2 hours upon checking in the morning. This was very slow and cost me time and nerves. I did not receive an official apology from the hotel either. The room after was OK. Suggest checking the room upon arrival as some of them seem to have mould or aircon problem
Stayed 4 nights in Jun 2024

8/10 Good

Felix, Oklahoma City

Liked: Amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2024

10/10 Excellent

RAJESH

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa
Stayed 3 nights in Jun 2024

10/10 Excellent

Kok Heng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Felix, Oklahoma City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to fo business in Makati
Stayed 3 nights in Jun 2024