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Makati Shangri-La, Manila

5.0 star property
Hotel with 3 restaurants, a short walk to Greenbelt Shopping Mall

Photo gallery for Makati Shangri-La, Manila

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Deluxe Suite
Front of property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • Housekeeping
  • Laundry
The current price is NZ$299
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Ayala Center
    ‪1 min walk‬
  • Greenbelt Shopping Mall
    ‪4 min walk‬
  • Glorietta Mall
    ‪5 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪28 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LED TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LED TV
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Single Beds

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

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Room

Dusit Thani Manila

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (2264)
The price is NZ$195
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Dusit Thani Manila

About the area

Makati

Makati Shangri-La, Manila puts you in the centre of Makati, 2.9 km (1.8 mi) from Fort Bonifacio and 4.5 km (2.8 mi) from Venice Grand Canal Mall. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Shang Palace, serves Chinese cuisine and is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym, kids' swimming pool and pool loungers. 15780 square feet (1466 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this Makati Central Business District hotel include Newport World Resorts and SM Mall of Asia.

What's nearby

  • Ayala Center - 1 min walk
  • Greenbelt Shopping Mall - 4 min walk
  • Glorietta Mall - 5 min walk
  • Newport World Resorts - 7 min drive
  • Fort Bonifacio - 9 min drive

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 28 min drive

Restaurants

  • ‪The Lobby - ‬7 min walk
  • ‪Circles Event Cafe - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Escolta - ‬7 min walk
  • ‪Shang Palace - ‬1 min walk

About this property

Makati Shangri-La, Manila

Hotel with 3 restaurants, a short walk to Greenbelt Shopping Mall
Makati Shangri-La, Manila offers its guests a kids' pool, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 15780 square feet (1466 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Makati Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Makati hotel.

  • 696 guestrooms or units
  • 26 levels
  • 3 dining venues
  • Conference rooms
  • 15780 sq ft of conference space
  • 1466 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Circles Event Cafe
  • Lobby Lounge
  • Sage Grill
  • Shang Palace

Things to do

  • Art gallery
  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (15,780 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Hospital bed
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makati Shangri-La, Manila

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2206.80 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

What is the cancellation policy at Makati Shangri-La, Manila?

Makati Shangri-La, Manila offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Makati Shangri-La, Manila?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Makati Shangri-La, Manila on 2 Mar 2025 start from NZ$298.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Makati Shangri-La, Manila?

Yep, Makati Shangri-La, Manila has a free self car park and free valet parking.

Does Makati Shangri-La, Manila have a pool?

Makati Shangri-La, Manila has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Makati Shangri-La, Manila?

Makati Shangri-La, Manila features a health club, an outdoor pool and 3 restaurants.

Does Makati Shangri-La, Manila serve breakfast?

You bet, buffet brekkie is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Makati Shangri-La, Manila?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Makati Shangri-La, Manila?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Makati Shangri-La, Manila?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Makati Shangri-La, Manila?

No, pets and service animals are not allowed.

Makati Shangri-La, Manila Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1005 reviews
Rating 8 - Good. 219 out of 1005 reviews
Rating 6 - Okay. 64 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dr. Nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location
The hotel is @ a prime location near from lots of shops and restaurants.. the staff was amazing attended to my requests instantly.. the facilities also are good with various choices of dining & spa service too…
Stayed 2 nights in Nov 2024

8/10 Good

Sulaiman Al

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and the room is bigger than normal rooms. quality of the food is reasonable. Very helpful team at all levels, security, reception and front desk members. Very pleasant stay and worth another visit.
Stayed 6 nights in Oct 2024

10/10 Excellent

Melvin

Business traveller
Liked: Amenities, property conditions & facilities
Reputable
Stayed 4 nights in Nov 2024

10/10 Excellent

Irene

Stayed 3 nights in Oct 2024

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED staying here. My partner and I stayed for 8 days and enjoyed every minute. You can’t ask for a better location. It is walking distance from multiple shopping malls and restaurants. Amenities and staff are top notch. The hotel itself is beautiful. We plan on staying here everytime we come home to the PI.
Stayed 8 nights in Nov 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and polite staffs. Breakfast food was really good.
Stayed 1 night in Oct 2024

10/10 Excellent

Vivian, barrigada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MICHAEL

Liked: Amenities
Attentive staff. Old property well maintained and constantly electronically upgraded with high speed connectivity
Stayed 2 nights in Nov 2024

8/10 Good

Ken

Not a 5 star. Overall good. Lobby and check in perfect. Downhill after that. Rooms decent but missing attention to detail. Pool area staff and landscaping 3 star. Dangerous ladders exiting pool deep end would not meet code usa.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about how enjoyable our stay at Makati Shangri-La was. From the second we stepped through the door we were met with helpful smiling faces. We did our check-in in the Horizon Lounge and had small bites while waiting for everything to be finished. We stayed in the suite which was beautifully decorated and had all the space and amenities one might hope for. We loved the matching robes and slippers. The bed was incredibly comfortable and the pillows were just right. The shower was large and the water pressure was great. The his and hers sink was incredibly convenient. The breakfast buffet was stellar, with traditional Filipino options as well as Indian and Japanese just to name a few. I might as that the coffee was top notch. Our stay was over my birthday and when we came back to the room that night the staff had left a beautifully plated chocolate cake and a plate of macarons on the table in the seating area of the suite. It was such a great surprise. I later found out that had we done lunch in the lounge they would have brought it out then, but I think the surprise of finding it after a great day out made it that much better My flight out got pushed back 12 hours, and i rebooked the room for an extra night, which was super easy thanks to the wonderful staff Again I can’t brag enough about how great the experience here was. I’m excited to experience the other Shangri-la properties around the world and they will be my first choice if available
Stayed 2 nights in Oct 2024

10/10 Excellent

Ramin, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely stunning. The service is 10 out of 10 and the location is the best in Makati.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ramin, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection!
Stayed 6 nights in Oct 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and service in a very safe and comfortable environment in the big shopping district of Manila adjacent to Greenbelt. The management is very responsive and well trained and in particular 'Jean' the Asst. Front Desk Mgr. was extremely helpful during our stay. The property is showing some maintenance needs like new plumbing fixtures/carpeting but overall would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Simply the best resort experience ever .
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. Many thanks to the Makati Shang team for a wonderful birthday staycation. See you again next year!
Stayed 3 nights in Oct 2024

10/10 Excellent

Glen Masato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurants, facilities and service
Stayed 4 nights in Oct 2024

10/10 Excellent

Ian

Stayed 1 night in Sep 2024

10/10 Excellent

SANDEEP

Stayed 3 nights in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality hotel with excellent service and facilities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, room comfort
A little paradise
Very beautiful hotel with attentive and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Ray

Liked: Staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

mark

Liked: Staff & service, amenities, property conditions & facilities
Most everything was good especially pool. My big issue was they did not let my wife in the restaurant because of her shoes, our meal was prepaid, I had not seen my wife in 2 weeks. Very bad look for such an expensive hotel. Also staff called my room when do not disturb sign was on an we were asleep. One more thing about blankets are very very thin, they stuff them inside heavy sheets to make them look larger.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024