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Sure Hotel by Best Western Mannheim City

Hotel with a 24-hour front desk, a quick walk to Museum Zeughaus
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Mannheim City

Sundeck
Daily buffet breakfast (EUR 17.00 per person)
Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe
Interior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
C 7, 9 - 11, Mannheim, BW, 68159

Room options

Similar properties

Exterior

Mercure Mannheim Am Rathaus

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (812)
The price is NZ$134
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Mercure Mannheim Am Rathaus

About the area

Mannheim

Sure Hotel by Best Western Mannheim City places you in the centre of Mannheim, within just a 5-minute stroll of Museum Zeughaus and within 15 minutes of Mannheim Palace. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 30-minute walk of this Mannheim City Centre hotel include Mannheim's Rosengarten Congress Centre and Rosengarten Mannheim.

Getting around

  • Mannheim Handelshafen Station - 8 min walk
  • Rosengarten Tram Stop - 18 min walk
  • Mannheim (MHG) - 16 min drive

Restaurants

  • ‪Ellin - Original Greek - ‬6 min walk
  • ‪Café Herrdegen - ‬8 min walk
  • ‪Taproom Jungbusch - Craft Beer Bar Mannheim - ‬8 min walk
  • ‪Kinlin - Indochine Tapas - ‬6 min walk
  • ‪Henriette Burger Bar - ‬8 min walk

About this property

Sure Hotel by Best Western Mannheim City

Hotel with a 24-hour front desk, a quick walk to Museum Zeughaus
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A library, a terrace, and a vending machine are also featured at Sure Hotel by Best Western Mannheim City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mannheim hotel is smoke free.

  • 162 guestrooms or units
  • 5 levels
  • Built in 1992
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sure Hotel by Best Western Mannheim City offers 162 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. A pillow menu is available. 38-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Mannheim hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (EUR 10 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Built in 1992
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.00 per person
  • Self-parking fee: EUR 10.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Kitchen/kitchenette fee: EUR 5 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balladins Hotel Mannheim
Balladins Mannheim Hotel
EHM Mannheim City
Balladins Superior Mannheim
Balladins Superior Mannheim Hotel
Hotel Balladins Superior Mannheim
Hotel Mannheim Balladins
Mannheim Balladins
Mannheim Hotel Balladins
Superior Hotel Mannheim
Sure By Mannheim City Mannheim
EHM Hotel Mannheim City
Balladins Superior Hotel Mannheim
Best Western Hotel Mannheim City
Sure Hotel by Best Western Mannheim City Hotel
Sure Hotel by Best Western Mannheim City Mannheim
Sure Hotel by Best Western Mannheim City Hotel Mannheim

Frequently asked questions

Is parking available at Sure Hotel by Best Western Mannheim City?

Yep, Sure Hotel by Best Western Mannheim City has a self car park for EUR 10.00 per night. Onsite parking is limited.

Are there any beaches close to Sure Hotel by Best Western Mannheim City?

Yep, Sure Hotel by Best Western Mannheim City is a short 17-minute walk from Neckarstrand.

What makes Sure Hotel by Best Western Mannheim City a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sure Hotel by Best Western Mannheim City.

Is Sure Hotel by Best Western Mannheim City family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sure Hotel by Best Western Mannheim City is a hit with families.

Does Sure Hotel by Best Western Mannheim City serve breakfast?

Yeah, buffet breakfast is offered on weekdays from 6:00 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sure Hotel by Best Western Mannheim City?

No, Sure Hotel by Best Western Mannheim City does not offer an airport shuttle service.

Is there a bar or restaurant at Sure Hotel by Best Western Mannheim City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sure Hotel by Best Western Mannheim City?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sure Hotel by Best Western Mannheim City?

Furry friends are welcome at Sure Hotel by Best Western Mannheim City, with food and water bowls on offer.

Sure Hotel by Best Western Mannheim City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 379 reviews" "
Rating 8 - Good. 160 out of 379 reviews" "
Rating 6 - Okay. 86 out of 379 reviews" "
Rating 4 - Poor. 34 out of 379 reviews" "
Rating 2 - Terrible. 15 out of 379 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Angel

Travelled with family
Basic hotel, we parked in the car park at the hotel which was difficult due to the small area and very slim parking space - had to get out of the car and leave driver in as not enough space to open doors fully and had to remove suitcases before we could drive onto parking space ramp. Slow service. We had an interconnecting room - one kettle with coffee but no milk. Each room has an empty fridge and a hob which is a little odd…. Good location as very close to restaurants and shops but I probably wouldn’t stay there again.
Stayed 1 night in Aug 2024

6/10 Okay

Melanie

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Toshio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicht schecht.
Stayed 1 night in Aug 2024

10/10 Excellent

Tomasz

Stayed 2 nights in Aug 2024

10/10 Excellent

Tomasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Very helpful staff. Clean room. Walking distance from restaurants parks and other places.
Stayed 2 nights in Aug 2024

4/10 Poor

Alexander

Disliked: Staff & service, property conditions & facilities, room comfort
keine Klimaanlage, kein upgrade trotz gold member......
Stayed 2 nights in Jul 2024

6/10 Okay

Alexander

Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite hot overnight.
Stayed 1 night in Jun 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Anouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in central Mannheim
Very nice and friendly staff. Clean, central and good value-for-money.
Stayed 1 night in May 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Yok Hui

Travelled with family
Liked: Property conditions & facilities
liked the view coolness convenience to tram station basic amenities friendly staff didn't like the noises of people talking loudly till 11 and cigarette smoke despite rooms with no smoking signs limited tea and kaffee supplies. No toilet rolls for 2 nights. Had to ask at reception to get the papers. No air-conditioning in rooms. Hotel writeup is incorrect. Misleading information. Overall, pleasant stay. Close to city centre, tram & train stationd, university. Recommended for travellers.
Stayed 10 nights in May 2024

6/10 Okay

Gerald

Stayed 1 night in Apr 2024

2/10 Terrible

Francisco Javier

Stayed 3 nights in Nov 2023

8/10 Good

Bouhas

Stayed 1 night in Oct 2023

8/10 Good

Gertrude

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Frank

Stayed 4 nights in Sep 2023

2/10 Terrible

E. J. C.

Stayed 1 night in Sep 2023

6/10 Okay

Nikhil

Travelled with family and small children
Liked: Cleanliness, staff & service
No AC was tough. Very hot at night. And then the guests (Students) kept making noise.
Stayed 1 night in Aug 2023

10/10 Excellent

Herbert

Stayed 2 nights in Aug 2023

8/10 Good

Islwyn

Stayed 3 nights in Jul 2023