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Termas Puyehue Wellness & Spa Resort

4.0 star property
Family-friendly hotel with 2 outdoor pools and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Termas Puyehue Wellness & Spa Resort

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Reception
Exterior
Lobby sitting area
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
The price is NZ$575
includes taxes & fees
3 Dec - 4 Dec

Explore the area

Map
Ruta 215 Km 76, Puyehue, Los Lagos
  • Lake Puyehue
  • Lake Rupanco
  • Puyehue National Park
    7 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Superior Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Double Room

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Superior Single Room

Premium bedding, down duvets, pillow-top beds, minibar

Superior Single Room

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 32 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed

View all photos for Single Room Superior With Park View

Premium bedding, down duvets, pillow-top beds, minibar

Single Room Superior With Park View

  • Sleeps 2
  • 1 Single Bed

View all photos for Single Room Standard With Forest View

Premium bedding, down duvets, pillow-top beds, minibar

Single Room Standard With Forest View

  • Sleeps 2
  • 1 Single Bed

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Front of property
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The price is NZ$240
for 1 night
6 Dec - 7 Dec
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About the area

Puyehue

A family-friendly stay in Puyehue awaits you at Termas Puyehue Wellness & Spa Resort. You'll find Lake Rupanco and Lake Todos los Santos in the region. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Puyehue can include massages, body wraps and body scrubs along with access to the hot springs/mineral springs and sauna. The restaurant, Los Troncos, serves international cuisine and is open for breakfast, lunch and dinner. Bar el Pescador is the hotel's own bar. Enjoy the indoor swimming pool, gym, outdoor tennis court and Hot tub. Conference space and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a sauna. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .In the region of this 4-property class Puyehue hotel you'll find Osorno Volcano Peak.

What's nearby

  • Puyehue National Park - 7 min drive - 5.3 km
  • Antillanca Ski Resort - 41 min drive - 22.3 km
  • El Calzoncillo Waterfall - 46 min drive - 32.2 km
  • Lago Espejo Grande - 62 min drive - 71.3 km
  • Osorno Volcano Peak - 108 min drive - 116.9 km

Restaurants

  • ‪Restaurante Buffet Los Troncos - ‬4 min walk
  • ‪Restaurant El Pescador - ‬3 min walk
  • ‪Lodge Cantarias - ‬11 min drive
  • ‪Salon Alerce - ‬4 min walk
  • ‪Restaurant y Buffet Los Canelos - ‬5 min drive

About this property

Termas Puyehue Wellness & Spa Resort

Family-friendly hotel with 2 outdoor pools and full-service spa
Some rates at Termas Puyehue Wellness & Spa Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Termas Puyehue Wellness & Spa Resort, you'll find a full-service spa, hot springs, and 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Termas Puyehue Wellness & Spa Resort. Free self parking is available.

This 4-star Puyehue hotel is smoke free.

  • 107 guestrooms or units
  • 3 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Termas Puyehue Wellness & Spa Resort offers 107 accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Puyehue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Puyehue has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Ski shuttle nearby
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar el Pescador
  • Los Troncos

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Termas Puyehue Wellness & Spa Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Puyehue Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Resort
Termas Wellness
Termas Wellness Resort
Termas Hotel Puyehue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Hotel Termas Puyehue Wellness & Spa Resort Mantilhue
Mantilhue Termas Puyehue Wellness & Spa Resort Hotel
Hotel Termas Puyehue Wellness & Spa Resort
Termas Puyehue Wellness & Spa Resort Mantilhue
Termas Puyehue Wellness Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa Resort Hotel
Termas Puyehue Wellness & Spa Resort Puyehue

Frequently asked questions

What is the cancellation policy at Termas Puyehue Wellness & Spa Resort?

Termas Puyehue Wellness & Spa Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Termas Puyehue Wellness & Spa Resort?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Termas Puyehue Wellness & Spa Resort on 3 Dec 2024 start from NZ$574.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Termas Puyehue Wellness & Spa Resort?

Yep, Termas Puyehue Wellness & Spa Resort has a free self car park.

Is there a spa on site at Termas Puyehue Wellness & Spa Resort?

Yep, Puyehue is available for guests. It has a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Termas Puyehue Wellness & Spa Resort have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Termas Puyehue Wellness & Spa Resort?

Termas Puyehue Wellness & Spa Resort features 2 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Termas Puyehue Wellness & Spa Resort a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Termas Puyehue Wellness & Spa Resort.

Is Termas Puyehue Wellness & Spa Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Termas Puyehue Wellness & Spa Resort is a hit with families.

Does Termas Puyehue Wellness & Spa Resort serve breakfast?

Yeah, free buffet breakfast is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Termas Puyehue Wellness & Spa Resort?

No, Termas Puyehue Wellness & Spa Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Termas Puyehue Wellness & Spa Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Termas Puyehue Wellness & Spa Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Termas Puyehue Wellness & Spa Resort?

No, pets and service animals are not allowed.

Termas Puyehue Wellness & Spa Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 92 reviews" "
Rating 8 - Good. 14 out of 92 reviews" "
Rating 6 - Okay. 8 out of 92 reviews" "
Rating 4 - Poor. 0 out of 92 reviews" "
Rating 2 - Terrible. 2 out of 92 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and friendly staff. Family friendly. Nice walking trails, pools and extras.
Stayed 2 nights in Jun 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar perfecto para descansar
Stayed 4 nights in May 2024

10/10 Excellent

Sebastián

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!!!
Stayed 4 nights in May 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Beautiful place with a lot of activities for any preference
Stayed 3 nights in Apr 2024

8/10 Good

Belinda

Stayed 1 night in Mar 2024

2/10 Terrible

maria

Stayed 2 nights in Feb 2024

6/10 Okay

Matías

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Paradise—only if your idea of paradise is cacophony of screaming children. This place it’s maybe too family friendly, to put it on more positive terms. Spa and massages were great though. The common areas are hell if you’re looking to relax, and there’s no escape, you’re supposed to have breakfast/lunch/dinner here because this is a resort experience. Staff is a mixed bag. In conclusion, not worth it for the price if you’re not packing kids.
Stayed 5 nights in Jan 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was so much fun. We did activities, enjoyed the warm pools, the food. Everything was fantastic!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent two night stay. Fabulous staff, good food, comfortable rooms, and gorgeous pools and grounds. Be sure to get a massage at the spa!
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to be missed if travelling through Chile
We throughly enjoyed our stay here. It’s easy to get to by bus if travelling through Osorno. Just a local bus company ELP. Great Spa, fabulous grounds with walking trails. Bowling, mini golf and plenty for kids too.
Stayed 3 nights in Dec 2023

10/10 Excellent

Loreto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to relax and renew
Amazing place, service and amenities, the food experience, spectacular! Congratulations to the chef and bartenders with their delicious concoction.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nature and open spaces, thermal spring waters, nice restaurants (with some restrictions because COVID) and wonderfull rooms. They also have a program with outdoor activities like paddle kayaks in a lake, visit native Valdivian rainforest with spectacular views and landscapes and water falls ... I liked very much.
Stayed 5 nights in Jun 2021

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel & thermal spa
Lovely property from another era. Puyehue is a sprawling lodge style hotel perched on a hill overlooking Lago Puyehue My husband and I spent 3 nights as part of a larger trip. While lovely, we felt it was better for families. That being said, the bright spot was the thermal spa. There are 3 well maintained pools: outside, outside with a cover and inside. The inside pool was our favorite because it was so unique. PROPERTY Great location for outdoorsy types wanting to get into the national park. Beautiful, well maintained grounds and hotel. ROOMS Comfortable and a good size, but somewhat dated. SERVICE Attentive and friendly. English was not extensive, but enough overall. We would definitely recommend to families or older couples who are looking for a relaxing holiday focused on spa and outdoors.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out with Andrea B. Thank you Andrea for an excellent experience!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three great hot pools/baths. Excellent buffet dinner and breakfast. Lots of activities to choose from. Beautiful surroundings.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel on beautiful grounds in a secluded area. I had a wonderful, relaxing stay.

10/10 Excellent

Thiago, Sao Paulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é fantástico, está em uma região linda e cercada de muito beleza natural. Café da manhã muito bom e com muita variedade, ficamos um pouco decepcionado com o almoço, poderia ser melhor a comida, de resto tudo perfeito!
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atención de primer nivel
Todo excelente , desde la llegadas hasta el ultimo dia la atención fue de primer nivel .
Stayed 3 nights in Jul 2024

10/10 Excellent

PAULO JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente em todos os aspectos
Stayed 5 nights in Jul 2024

10/10 Excellent

Alan Roger Aparecido

Stayed 4 nights in Jun 2024

10/10 Excellent

Josefina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un resort fantastico
Stayed 4 nights in May 2024

10/10 Excellent

Pablo Edmundo Guillermo Reinhold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo!! Lo único que no me convenció es el bufete. Realmente no es económic0 ni la cena ni el almuerzo y el valor no esta al nivel de lo que cobran!!
Stayed 1 night in May 2024