Hawks Cay Resort

4.0 star property
Family-friendly fun on the beach, with 5 outdoor pools

Photo gallery for Hawks Cay Resort

5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Premium bedding, in-room safe, laptop workspace, blackout curtains
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Pool Cabana Double Queen | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Breakfast available
The current price is NZ$764
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
61 Hawks Cay Blvd, Marathon, FL, 33050
  • Little Conch Key
    ‪3 min drive‬
  • Curry Hammock State Park
    ‪4 min drive‬
  • Dolphin Research Center
    ‪4 min drive‬
  • Marathon, FL (MTH-Florida Keys Marathon)
    ‪14 min drive‬

Room options

Family Villa, 2 Bedrooms (Harbor Townhome)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 84.0 sq m
  • Sleeps 6
  • 1 Single Bed

Villa, 2 Bedrooms (Marina Village Townhome)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 84 sq m
  • Sleeps 6
  • 2 Queen Beds

Family Villa, 2 Bedrooms (Single-Level, Marina Village)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 126 sq m
  • Sleeps 6
  • 1 Single Bed

Villa, 3 Bedrooms (Sanctuary Village)

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Heating
Connecting rooms available
  • 163 sq m
  • Resort view
  • Sleeps 8
  • 1 Single Bed

Water View Double Queen

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Villa, 4 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
4 bedrooms
Premium bedding
Ceiling fan
Blackout curtains
  • 122 sq m
  • Ocean view
  • Sleeps 8
  • 1 Single Bed

Villa, 4 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
4 bedrooms
Premium bedding
Ceiling fan
Blackout curtains
  • 162 sq m
  • Sleeps 8
  • 1 Single Bed

Captain's Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Ceiling fan
  • 89 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Villa, 3 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Eco-friendly toiletries
  • 122 sq m
  • Sleeps 8
  • 3 Double Beds

Resort King

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 4 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
4 bedrooms
Premium bedding
Ceiling fan
Blackout curtains
  • 122 sq m
  • Ocean view
  • Sleeps 8
  • 4 Double Beds

Resort Double Queen

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Family Oasis

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

Family Villa, 2 Bedrooms (Sunset Townhome)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 72 sq m
  • Sleeps 5
  • 1 Single Bed

Resort King Accessible

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Marina Village Three Bedroom Townhome Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 123 sq m
  • Sleeps 6
  • 3 Queen Beds

Pool Cabana King

Highlights

Lanai
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 46 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Villa, 2 Bedrooms (Harbor Village Townhome)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 83 sq m
  • Sleeps 4
  • 2 Queen Beds

Water View King

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Family Accessible Guest Room

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
  • 35 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Bed

Admiral's Suite

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 King Beds

Villa, 2 Queen Beds (Marina Village)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Eco-friendly toiletries
  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Villa, 3 Bedrooms (Sunset Townhome)

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Eco-friendly toiletries
  • 122 sq m
  • Ocean view
  • Sleeps 8
  • 3 Queen Beds

Resort Double Queen with Sleeper

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Eco-friendly toiletries
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Pool Cabana Double Queen

Highlights

Lanai
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Island Junior Suite

Highlights

Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
Eco-friendly toiletries
  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Family Villa, 2 Bedrooms (Marina Townhome)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
LCD TV
2 bedrooms
Premium bedding
  • 72 sq m
  • Ocean view
  • Sleeps 6
  • 1 Single Bed

Villa, 2 Bedrooms (Sunset Village)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 72 sq m
  • Sleeps 6
  • 2 Queen Beds

Villa, 3 Bedrooms (Harbor Village Townhome)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • 123 sq m
  • Sleeps 8
  • 4 Queen Beds

Resort Double Queen Accessible

Highlights

Furnished balcony
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Marathon

A family-friendly stay in Marathon awaits you at Hawks Cay Resort. You'll be 3.2 km (2 mi) from Curry Hammock State Park and 8.8 km (5.5 mi) from Long Key State Park. Highlights at this beachfront hotel include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Calm Waters Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, Angler and Ale, is open for lunch and dinner. Pilar Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site marina and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Each morning full breakfast is served between 7 AM and 11 AM. There's also the convenience of valet parking. .In proximity to this Marathon hotel you'll find Sombrero Beach.

What's nearby

  • Little Conch Key - 3 min drive - 2.9 km
  • Walkers Island - 4 min drive - 3.3 km
  • Curry Hammock State Park - 4 min drive - 3.3 km
  • Dolphin Research Center - 4 min drive - 4.3 km
  • Coco Plum Beach - 15 min drive - 14.5 km

Getting around

  • Marathon, FL (MTH-Florida Keys Marathon) - 14 min drive

Restaurants

  • ‪Angler and Ale - ‬6 min walk
  • ‪The Wreck Galley & Grill - ‬4 min drive
  • ‪Sixty-One Prime - ‬1 min walk
  • ‪Bongos Cafe - ‬4 min drive
  • ‪Hideaway Cafe - ‬6 min drive

About this property

Hawks Cay Resort

Family-friendly fun on the beach, with 5 outdoor pools
Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hawks Cay Resort, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This beach hotel also offers a children's pool, outdoor tennis courts and a hot tub. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Marathon hotel.

  • 292 guestrooms or units
  • 4 levels
  • 4 buildings
  • 4 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 19999 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1960
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Concierge
  • Games room or arcade
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hawks Cay Resort offers 292 accommodations with a safe and a hairdryer. Beds feature premium bedding. LCD televisions come with premium cable channels.

This Marathon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and free toiletries.

Calm Waters Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered valet parking on site (USD 28.13 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Angler and Ale
  • Pilar Bar
  • Salt + Ash
  • The Cafe
  • Tiki Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Porter/bellhop

Business services

  • 19,999 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • 1 per cent destination fee will be charged.
  • Service fee: 1 per cent
  • Resort fee: USD 61.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 30.00 for adults and from USD 15.00 for children
  • Valet parking fee: USD 28.13 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cay Hawks Resort
Cay Resort
Hawks Cay
Hawks Cay Duck Key
Hawks Cay Resort
Hawks Cay Resort Duck Key
Duck Key
Hawk Cay Resort
Hawks Cay Hotel Duck Key
Hawks Cay Resort Duck Key, Florida
Hawks Key
Hawks Cay Resort Marathon
Hawks Cay Marathon
Hawks Cay Resort Hotel
Hawks Cay Resort Marathon
Hawks Cay Resort Hotel Marathon

Frequently asked questions

What is the cancellation policy at Hawks Cay Resort?

Hawks Cay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hawks Cay Resort?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Hawks Cay Resort on 31 Mar 2025 start from NZ$649.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hawks Cay Resort?

Yep, Hawks Cay Resort has uncovered valet parking for USD 28.13 per day. Onsite parking is limited.

Are there any beaches close to Hawks Cay Resort?

The closest beach to Hawks Cay Resort is Sombrero Beach (20.1 km).

Is there a spa on site at Hawks Cay Resort?

Yep, Calm Waters Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Hawks Cay Resort have a pool?

Yep, and guests love it! Hawks Cay Resort has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Hawks Cay Resort?

Hawks Cay Resort features a private beach, 3 poolside bars and 5 outdoor pools.

What makes Hawks Cay Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hawks Cay Resort.

Is Hawks Cay Resort family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Hawks Cay Resort is a hit with families.

Does Hawks Cay Resort serve breakfast?

Sure does, full brekkie is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hawks Cay Resort?

No, Hawks Cay Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hawks Cay Resort?

Relax with a coldie at the 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hawks Cay Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hawks Cay Resort?

No, only service animals are allowed.

Hawks Cay Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 443 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 181 out of 1004 reviews
Rating 4 - Poor. 84 out of 1004 reviews
Rating 2 - Terrible. 66 out of 1004 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neelabh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, amazing view of the ocean, lot of activities for kids and really awesome restaurants. Food was particularly very good at Anglers and Ale.
Stayed 4 nights in Dec 2024

10/10 Excellent

Becky

Liked: Cleanliness
Stayed 4 nights in Dec 2024

6/10 Okay

Lisa

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Leeza

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Lovely location and water views. Nice pools. The dolohin sactuary where you can simply observe dolphins was a winner. You can also buy a solohin encounter experience which is great for kids. The property is somewhat dated anf is going through somw renivations. They charged us $120 for the 'use of amenities' which consisted of old bikes, paddleboards (which we were told were kayaks) and a temporary gym which had very few pieces of equipment stuffed into a hotel room. The staff is mainly incompetent. I asked at 657 if i could get a cup of coffee to wait until 7am when the coffee shop opened. Every employee who had to deal with computers for some reason had to press 100 buttons to conplete a simple transaction. Either they just got a new software or it is just a complex system but it always took long time to get a simple teansaction done Food at rhe restaurants was not bad but wxtremely expensive. After one breakfast rhat cost us $80 ( two coffees, two avocado toasts and one small bottle of juice), we went to have our meals at restaurants outside of the resirt and found amaIng options! Nice place to stop over on your way to Key West but definetly lacking the WOW factor. Do not feel the need to come back other than to see tbe dolphins.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zach

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. Tomas at the front desk was extremely nice, which I greatly appreciate these days with service industry standards changing. Also, I wish these properties would never do room charge, I've never been charged the correct amount at the end of the start regardless of resort.
Stayed 3 nights in Dec 2024

4/10 Poor

Allyson

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was very disappointing. Our room was dirty, hair in the tub. Faucet and drain in the shower were broken. 2 pieces of the drain (plus and entire phlange ) were just sitting randomly in the tub. The soap dispenser was broken off the wall and sitting in the tub. Phone didn’t work to call the front desk. Shampoo and conditioner smelled bad. Sink didn’t drain. It really was so gross. The conference area smelled like a nursing home. One of the public toilets overflowed everyday and poured over the whole bathroom floor so you had to walk through a wet floor to use the bathroom at the conference. Overall a very “tired” and dirty facility. Super disappointing. I will say, the food at the tiki bar was consistently good.
Stayed 3 nights in Dec 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bait and Switch
The hotel claimed that there were 6 restaurants and that they would be open until 10. There were only 2 "restauranrs" at the resort which were just tikki huts that served food. They had one real restaurant "on the property" but you had to take a golf cart, car or walk 15 minutes there. The website claimed the pools were open until 10 but closed at dusk, 5:30. The hotel claimed to have 5 pools but we only found 2. Staff was nice and hotel was clean but so disappointed in the false advertising.
Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Would stay again!
Stayed 5 nights in Nov 2024

8/10 Good

Stacey

Travelled with partner
Liked: Staff & service, property conditions & facilities
They property is very lovely but having signs up telling us the pool and hot tub is closed at dusk in the winter is ridiculous especially when the lights and music is on until 9:30
Stayed 3 nights in Nov 2024

2/10 Terrible

Ivonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff
Stayed 3 nights in Nov 2024

8/10 Good

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They didn't have room service at all hours or enough different places to go to eat within the facilities, which in my opinion would be a plus.
Stayed 3 nights in Nov 2024

10/10 Excellent

roquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected. Clean ,very friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is a decent property. If you are looking for the most expensive drinks in all of the Florida Keys, look no further than Hawks Cay. Their prices for drinks at their pool bar is laughable. However people travel for different reasons. I like going to local establishments and seeing the area and there are great bars and restaurants not far from the resort. Pros: Great location, an hour either way will take you to the top or bottom of the keys. Hotel staff is really friendly. One of the singers, Molly, sang a special song for my daughter and danced with her. Heated pool is nice, could use some cleaning though. Cons: Prices for drinks, 9 dollars for a bud light is wild. We had cockroaches in our room 3 of our nights. Even saw them in the lobby at night. The hotel making it mandatory for an incidental hold per day when checking in. 200 dollars a day is a bit much when you never plan on eating or drinking on property. Would I go back? Maybe but it would have to be a steal of a deal.
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at hawks Cay resort a number of times now and once we are there we never want to leave. It is an exceptional resort. We stay as a family in a villa. It’s and exceptional value! You do not need to leave the resort but if you do all the water sports are close by.
Stayed 3 nights in Nov 2024

6/10 Okay

Kim

Liked: Cleanliness
Construction issues
Lots of construction going on so a couple things weren’t open.
Stayed 3 nights in Nov 2024

6/10 Okay

John

Travelled with partner
good location between MIA and Key West. the on premises dolphin show was a bonus though the resort needs to be rejuvenated. it’s a budget family resort surrounded by time share condos… angler and ale the restaurant was a saving grace.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Best resort ever
Fantastic resort. Loved all the opportunities to watch the dolphins. Variety of pools and activities was great. Best experience at a hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

alina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Place was nice but needs to have more covered areas to congregate in case of bad weather .
Stayed 2 nights in Oct 2024

2/10 Terrible

gerald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So got the room with a view and end up having a view of trees and construction equipment(have pictures).Also had a noisy generator running 24/7 outside our room and had to leave the tv on at night to sleep to drown away the generator noise. Now on to the resort the Pilar bar and main restaurant/bar were closed due to renovation along with the fitness center. If I was notified before my arrival I would have stayed somewhere else. Could have stayed at a condo for a 1/3 of the price. Food at the pool Was good and the pool Staff friendly. When asked to speak with a manager they were not there and asked for a call back before I left this review and have not heard from anyone.
Stayed 3 nights in Nov 2024

4/10 Poor

Shauna

Travelled with family, Travelled with partner
Been going to this place for several years. I stayed in the room closest to the pool. The smell of the carpet was horrible. Did not sleep because of the smell. For a room thats 921.. did not expect that. Very disappointed.
Stayed 1 night in Nov 2024

10/10 Excellent

Jill, Hollywood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great couples getaway, plenty of pools, poolside servers are awesome and work very hard! Plenty of open villas so only improvement would be to accommodate early check-in.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aldora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and family hotel
Stayed 1 night in Nov 2024