Hawks Cay Resort (Marathon, USA): Reviews & Deals

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Family-friendly fun on the beach, with 5 outdoor pools

Where to?

Dates

April 2025

May 2025

5 outdoor pools, pool cabanas (surcharge), pool umbrellas

Premium bedding, in-room safe, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Room service
Parking available
Breakfast available

includes taxes & fees

27 Apr - 28 Apr

Explore the area

61 Hawks Cay Blvd, Marathon, FL, 33050

Little Conch Key
‪3 min drive‬
Curry Hammock State Park
‪4 min drive‬
Dolphin Research Center
‪4 min drive‬
Marathon, FL (MTH-Florida Keys Marathon)
‪14 min drive‬

Room options

Family Villa, 2 Bedrooms (Harbor Townhome)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized fridge/freezer

84.0 sq m
Sleeps 6
1 Single Bed

Villa, 2 Bedrooms (Marina Village Townhome)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized fridge/freezer

84 sq m
Sleeps 6
2 Queen Beds

Family Villa, 2 Bedrooms (Single-Level, Marina Village)

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized fridge/freezer

126 sq m
Sleeps 6
1 Single Bed

Villa, 3 Bedrooms (Sanctuary Village)

Highlights

Garden

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Heating

Connecting rooms available

Resort view
163 sq m
Sleeps 8
1 Single Bed

Water View Double Queen

Highlights

Balcony

Air conditioning

Heating

Connecting rooms available

Fridge

LCD TV

Premium bedding

Ceiling fan

Water view
35 sq m
Sleeps 4
2 Queen Beds

Villa, 4 Bedrooms

Highlights

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

4 bedrooms

Blackout curtains

Ocean view
122 sq m
Sleeps 8
1 Single Bed

Villa, 4 Bedrooms

Highlights

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

4 bedrooms

Blackout curtains

162 sq m
Sleeps 8
1 Single Bed

Captain's Suite

Highlights

Balcony

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

Separate bedroom

Water view
89 sq m
Sleeps 2
1 King Bed

Villa, 3 Bedrooms

Highlights

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

Blackout curtains

Eco-friendly toiletries

122 sq m
Sleeps 8
3 Double Beds

Resort King

Highlights

Furnished balcony

Air conditioning

Heating

Connecting rooms available

Fridge

LCD TV

Blackout curtains

Premium bedding

35 sq m
Sleeps 2
1 King Bed

Villa, 4 Bedrooms

Highlights

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

4 bedrooms

Blackout curtains

Ocean view
122 sq m
Sleeps 8
4 Double Beds

Resort Double Queen

Highlights

Furnished balcony

Air conditioning

Heating

Connecting rooms available

Fridge

LCD TV

Premium bedding

Ceiling fan

Resort view
36 sq m
Sleeps 4
2 Queen Beds

Family Oasis

Highlights

Air conditioning

Heating

Connecting rooms available

Fridge

LCD TV

Premium bedding

Ceiling fan

Blackout curtains

45 sq m
Sleeps 5
1 King Bed

Family Villa, 2 Bedrooms (Sunset Townhome)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized fridge/freezer

72 sq m
Sleeps 5
1 Single Bed

Resort King Accessible

Highlights

Furnished balcony

Air conditioning

Heating

Connecting rooms available

Fridge

LCD TV

Premium bedding

Ceiling fan

Resort view
35 sq m
Sleeps 2
1 King Bed

Marina Village Three Bedroom Townhome Villa

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized fridge/freezer

123 sq m
Sleeps 6
3 Queen Beds

Pool Cabana King

Highlights

Porch/lanai

Air conditioning

Heating

Connecting rooms available

Fridge

LCD TV

Premium bedding

Ceiling fan

Water view
46 sq m
Sleeps 2
1 King Bed

Villa, 2 Bedrooms (Harbor Village Townhome)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized fridge/freezer

83 sq m
Sleeps 4
2 Queen Beds

Water View King

Highlights

Balcony

Air conditioning

Heating

Connecting rooms available

Fridge

LCD TV

Premium bedding

Ceiling fan

Water view
35 sq m
Sleeps 2
1 King Bed

Family Accessible Guest Room

Highlights

Furnished balcony

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

Blackout curtains

Resort view
35 sq m
Sleeps 5
1 King Bed, 1 Double Bed and 1 Single Bed

Admiral's Suite

Highlights

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Separate bedroom

Blackout curtains

Eco-friendly toiletries

Sleeps 4
2 King Beds

Villa, 2 Queen Beds (Marina Village)

Highlights

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

Blackout curtains

Eco-friendly toiletries

Ocean view
73 sq m
Sleeps 4
2 Queen Beds

Villa, 3 Bedrooms (Sunset Townhome)

Highlights

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

Blackout curtains

Eco-friendly toiletries

Ocean view
122 sq m
Sleeps 8
3 Queen Beds

Resort Double Queen with Sleeper

Highlights

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

Blackout curtains

Eco-friendly toiletries

Sleeps 5
2 Queen Beds and 1 Single Sofa Bed

Pool Cabana Double Queen

Highlights

Lanai

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

Blackout curtains

Resort view
36 sq m
Sleeps 4
2 Queen Beds

Island Junior Suite

Highlights

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

Blackout curtains

Eco-friendly toiletries

Resort view
46 sq m
Sleeps 3
1 King Bed

Family Villa, 2 Bedrooms (Marina Townhome)

Highlights

Separate dining area

Separate sitting area

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

Ocean view
72 sq m
Sleeps 6
1 Single Bed

Villa, 2 Bedrooms (Sunset Village)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized fridge/freezer

72 sq m
Sleeps 6
2 Queen Beds

Villa, 3 Bedrooms (Harbor Village Townhome)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Kitchen

Full-sized fridge/freezer

123 sq m
Sleeps 8
4 Queen Beds

Resort Double Queen Accessible

Highlights

Furnished balcony

Air conditioning

Heating

Connecting rooms available

LCD TV

Premium bedding

Ceiling fan

Blackout curtains

Resort view
35 sq m
Sleeps 4
2 Queen Beds

About the area

Marathon

A family-friendly stay in Marathon awaits you at Hawks Cay Resort. You'll be 3.2 km (2 mi) from Curry Hammock State Park and 8.8 km (5.5 mi) from Long Key State Park. Highlights at this beachfront hotel include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Calm Waters Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The restaurant, Angler and Ale, is open for lunch and dinner. Pilar Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site marina and gym. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Each morning full breakfast is served between 7 AM and 11 AM. There's also the convenience of valet parking. .In proximity to this Marathon hotel you'll find Sombrero Beach.

What's nearby

Little Conch Key - 3 min drive - 2.9 km
Walkers Island - 4 min drive - 3.3 km
Curry Hammock State Park - 4 min drive - 3.3 km
Dolphin Research Center - 4 min drive - 4.3 km
Coco Plum Beach - 15 min drive - 14.5 km

Getting around

Marathon, FL (MTH-Florida Keys Marathon) - 14 min drive

Restaurants

‪Angler and Ale - ‬6 min walk
‪The Wreck Galley & Grill - ‬4 min drive
‪Sixty-One Prime - ‬1 min walk
‪Bongos Cafe - ‬4 min drive
‪Hideaway Cafe - ‬6 min drive

About this property

Hawks Cay Resort

Family-friendly fun on the beach, with 5 outdoor pools

Step outside to unwind on the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hawks Cay Resort, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This beach hotel also offers a children's pool, outdoor tennis courts and a hot tub. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Marathon hotel.

292 guestrooms or units

4 levels

4 buildings

4 dining venues

3 bars by the pool

3 bars or lounges

19999 sq ft of conference space

1858 sq. m of conference space

Built in 1960

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Business facilities

Conference space

Breakfast available (surcharge)

Front desk (24 hours)

Express check-out

Staff members are multilingual

Front desk safe

Car service

Concierge

Games room or arcade

Library

Garden

Outdoor picnic space

Gift shop

Beauty salon

Bellhop

Lift

Smoking in designated areas

Coffee shop

Hawks Cay Resort offers 292 accommodations with a safe and a hairdryer. Beds feature premium bedding. LCD televisions come with premium cable channels.

This Marathon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and free toiletries.

Calm Waters Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Similar properties

On private beach
Pool
Spa
Kids pool

includes taxes & fees

1 May - 2 May

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Uncovered valet parking on site (USD 28.13 per day)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
3 bars/lounges
3 poolside bars
4 restaurants
A coffee shop/cafe

Restaurants on site

Angler and Ale
Pilar Bar
Salt + Ash
The Cafe
Tiki Grill

Things to do

2 outdoor pickleball courts
5 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Boat tours
Children's pool
Fishing
Fitness classes
Full-service spa
Gym
Hot tub
Kayaking
Library
Outdoor tennis court
Playground
Sauna
Snorkelling
Steam room
Tennis lessons
Water sports equipment
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Playground

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk

Guest services

Concierge services
Multilingual staff
Porter/bellhop

Business services

19,999 square feet of conference space
Business centre

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Firepit
Garden
Marina
On a private beach
On the waterfront
Picnic area
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Assistive listening devices
Handrails in stairways
Lift
Stair-free path to entrance
Thin carpet in room
Tile flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with premium cable channels

Food and drink

Limited room service

Air conditioning (climate-controlled)
Connecting rooms available
Eco-friendly toiletries
Heating
Iron/ironing board
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children 13 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 200 per accommodation, per day
1 per cent destination fee will be charged.
Service fee: 1 per cent
Resort fee: USD 61.88 per accommodation, per night

The resort fee includes:

Additional inclusions
Beach loungers
Beach towels
Business centre/computer access
Concierge service
Fitness centre access
Health club access
Pool access
Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately USD 30.00 for adults and from USD 15.00 for children
Valet parking fee: USD 28.13 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cay Hawks Resort

Cay Resort

Hawks Cay

Hawks Cay Duck Key

Hawks Cay Resort

Hawks Cay Resort Duck Key

Duck Key

Hawk Cay Resort

Hawks Cay Hotel Duck Key

Hawks Cay Resort Duck Key, Florida

Hawks Key

Hawks Cay Resort Marathon

Hawks Cay Marathon

Hawks Cay Resort Hotel

Hawks Cay Resort Marathon

Hawks Cay Resort Hotel Marathon

Frequently asked questions

What is the cancellation policy at Hawks Cay Resort?

Hawks Cay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hawks Cay Resort?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Hawks Cay Resort on 27 Apr 2025 start from NZ$455.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hawks Cay Resort?

Yep, Hawks Cay Resort has uncovered valet parking for USD 28.13 per day. Onsite parking is limited.

Are there any beaches close to Hawks Cay Resort?

The closest beach to Hawks Cay Resort is Sombrero Beach (20.1 km).

Is there a spa on site at Hawks Cay Resort?

Yep, Calm Waters Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Hawks Cay Resort have a pool?

Yep, and guests love it! Hawks Cay Resort has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Hawks Cay Resort?

Hawks Cay Resort features a private beach, 3 poolside bars and 5 outdoor pools.

What makes Hawks Cay Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hawks Cay Resort.

Is Hawks Cay Resort family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Hawks Cay Resort is a hit with families.

Does Hawks Cay Resort serve breakfast?

Sure does, full brekkie is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hawks Cay Resort?

No, Hawks Cay Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hawks Cay Resort?

Relax with a coldie at the 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hawks Cay Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hawks Cay Resort?

No, only service animals are allowed.

Hawks Cay Resort Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Terrible

cody Stephen

10 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Dec 2024

10/10 Excellent

Jenifer

Travelled with family

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great time. Property was well kept and clean. Staff was amazing

Stayed 4 nights in Jan 2025

4/10 Poor

Eddy Andy

Travelled with family and small children

6 Jan 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The property has some areas in construction.The principal Pool is the only place to stay. No restaurants and the Kids pool area was in construction.

Stayed 1 night in Oct 2024

8/10 Good

Jesse

6 Jan 2025

Stayed 7 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 3 nights in Dec 2024

10/10 Excellent

Kristen

Travelled with family, Travelled with partner, Travelled with group

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort, great for all ages!

Stayed 3 nights in Dec 2024

8/10 Good

Mary

Travelled with family

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

6/10 Okay

Joanne

Travelled with partner

2 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The carpet in the hall was very dirty and had a bad smell. The hot tub did not have working jets for the two days we were there.

Stayed 2 nights in Dec 2024

8/10 Good

Duane

Travelled with family

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and accommodations. Food was only okay on site.

Stayed 3 nights in Dec 2024

8/10 Good

Dawn

Travelled with family

2 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

I think the property itself was wonderful! The service was less than average. Wait times for food were crazy long and then the wrong items brought repeatedly. Staff in restaurants not very friendly!

Stayed 4 nights in Dec 2024

8/10 Good

Jean

1 Jan 2025

Stayed 4 nights in Dec 2024

6/10 Okay

Laura

31 Dec 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Dec 2024

10/10 Excellent

Neelabh

Travelled with family

25 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort, amazing view of the ocean, lot of activities for kids and really awesome restaurants. Food was particularly very good at Anglers and Ale.

Stayed 4 nights in Dec 2024

10/10 Excellent

Becky

24 Dec 2024

Liked: Cleanliness

Stayed 4 nights in Dec 2024

6/10 Okay

Lisa

Travelled with group

23 Dec 2024

Disliked: Cleanliness, staff & service

Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

20 Dec 2024

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family

20 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

6/10 Okay

Leeza

Travelled with partner

17 Dec 2024

Liked: Cleanliness

Disliked: Staff & service

Lovely location and water views. Nice pools. The dolohin sactuary where you can simply observe dolphins was a winner. You can also buy a solohin encounter experience which is great for kids. The property is somewhat dated anf is going through somw renivations. They charged us $120 for the 'use of amenities' which consisted of old bikes, paddleboards (which we were told were kayaks) and a temporary gym which had very few pieces of equipment stuffed into a hotel room. The staff is mainly incompetent. I asked at 657 if i could get a cup of coffee to wait until 7am when the coffee shop opened. Every employee who had to deal with computers for some reason had to press 100 buttons to conplete a simple transaction. Either they just got a new software or it is just a complex system but it always took long time to get a simple teansaction done Food at rhe restaurants was not bad but wxtremely expensive. After one breakfast rhat cost us $80 ( two coffees, two avocado toasts and one small bottle of juice), we went to have our meals at restaurants outside of the resirt and found amaIng options! Nice place to stop over on your way to Key West but definetly lacking the WOW factor. Do not feel the need to come back other than to see tbe dolphins.

Stayed 2 nights in Dec 2024

10/10 Excellent

Zach

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group

15 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything about this property. Tomas at the front desk was extremely nice, which I greatly appreciate these days with service industry standards changing. Also, I wish these properties would never do room charge, I've never been charged the correct amount at the end of the start regardless of resort.

Stayed 3 nights in Dec 2024

4/10 Poor

Allyson

Travelled with group

8 Dec 2024

Disliked: Cleanliness, amenities, property conditions & facilities

It was very disappointing. Our room was dirty, hair in the tub. Faucet and drain in the shower were broken. 2 pieces of the drain (plus and entire phlange ) were just sitting randomly in the tub. The soap dispenser was broken off the wall and sitting in the tub. Phone didn’t work to call the front desk. Shampoo and conditioner smelled bad. Sink didn’t drain. It really was so gross. The conference area smelled like a nursing home. One of the public toilets overflowed everyday and poured over the whole bathroom floor so you had to walk through a wet floor to use the bathroom at the conference. Overall a very “tired” and dirty facility. Super disappointing. I will say, the food at the tiki bar was consistently good.

Stayed 3 nights in Dec 2024

6/10 Okay

Stephanie

4 Dec 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Bait and Switch

The hotel claimed that there were 6 restaurants and that they would be open until 10. There were only 2 "restauranrs" at the resort which were just tikki huts that served food. They had one real restaurant "on the property" but you had to take a golf cart, car or walk 15 minutes there. The website claimed the pools were open until 10 but closed at dusk, 5:30. The hotel claimed to have 5 pools but we only found 2. Staff was nice and hotel was clean but so disappointed in the false advertising.

Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Travelled with family

4 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place. Would stay again!

Stayed 5 nights in Nov 2024

8/10 Good

Stacey

Travelled with partner

2 Dec 2024

Liked: Staff & service, property conditions & facilities

They property is very lovely but having signs up telling us the pool and hot tub is closed at dusk in the winter is ridiculous especially when the lights and music is on until 9:30

Stayed 3 nights in Nov 2024

2/10 Terrible

Ivonne

Travelled with family and small children

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding staff

Stayed 3 nights in Nov 2024

8/10 Good

Juan Carlos

Travelled with partner

29 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

They didn't have room service at all hours or enough different places to go to eat within the facilities, which in my opinion would be a plus.

Stayed 3 nights in Nov 2024

Hawks Cay Resort

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Family Villa, 2 Bedrooms (Harbor Townhome)

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View all photos for Villa, 2 Bedrooms (Marina Village Townhome)

Villa, 2 Bedrooms (Marina Village Townhome)

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View all photos for Family Villa, 2 Bedrooms (Single-Level, Marina Village)

Family Villa, 2 Bedrooms (Single-Level, Marina Village)

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View all photos for Villa, 3 Bedrooms (Sanctuary Village)

Villa, 3 Bedrooms (Sanctuary Village)

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View all photos for Water View Double Queen

Water View Double Queen

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View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms

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View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms

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View all photos for Captain's Suite

Captain's Suite

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View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms

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View all photos for Resort King

Resort King

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View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms

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View all photos for Resort Double Queen

Resort Double Queen

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View all photos for Family Oasis

Family Oasis

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View all photos for Family Villa, 2 Bedrooms (Sunset Townhome)

Family Villa, 2 Bedrooms (Sunset Townhome)

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View all photos for Resort King Accessible

Resort King Accessible

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View all photos for Marina Village Three Bedroom Townhome Villa

Marina Village Three Bedroom Townhome Villa

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View all photos for Pool Cabana King

Pool Cabana King

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View all photos for Villa, 2 Bedrooms (Harbor Village Townhome)

Villa, 2 Bedrooms (Harbor Village Townhome)

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View all photos for Water View King

Water View King

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View all photos for Family Accessible Guest Room

Family Accessible Guest Room

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View all photos for Admiral's Suite

Admiral's Suite

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View all photos for Villa, 2 Queen Beds (Marina Village)

Villa, 2 Queen Beds (Marina Village)

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View all photos for Villa, 3 Bedrooms (Sunset Townhome)

Villa, 3 Bedrooms (Sunset Townhome)

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View all photos for Resort Double Queen with Sleeper

Resort Double Queen with Sleeper

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View all photos for Pool Cabana Double Queen

Pool Cabana Double Queen