El Fuerte Marbella

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Fuerte Marbella

3 outdoor pools, pool umbrellas, pool loungers
Exterior
Poolside bar
3 restaurants, breakfast, dinner served; Mediterranean cuisine
Selected Junior Suit Vista Mar Frontal | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Parking available
  • Pool
  • Breakfast included
The price is NZ$683
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
Calle el Fuerte s/n, Marbella, Malaga, 29602
  • Venus Beach
    2 min walk
  • La Casa del Jamon
    1 min walk
  • Marbella (QRL-Marbella Bus Station)
    4 min drive
  • Málaga (AGP)
    48 min drive

Room options

Junior Suite, Partial Sea View (3 Adults)

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Memory foam bed
  • 35 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Double Room with Living Room

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Memory foam bed
  • 27 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed OR 1 King Bed

Selected Doble Vista parcial al mar

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Memory foam bed
  • 23 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Junior Suite, Partial Sea View (2 Adults + 1 Child)

Highlights

Deck/patio
Soundproofed
Air conditioning
Dining table
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Classic Room, Terrace, City View

Highlights

Soundproofed
LCD TV
Pillow menu
Renovated in 2022
Memory foam bed
Premium bedding
Down duvet
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Memory foam bed
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Sea View

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Memory foam bed
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Selected Doble Frontal con Salón; sofá 90*190

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Blackout curtains
Sofa bed
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Selected Junior Suit Vista Mar Frontal

Highlights

Deck/patio
Soundproofed
Private outdoor hot tub
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
  • 46 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

Selected Double Room with Frontal Sea View & LIving Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Memory foam bed
Premium bedding
Down duvet
  • 19 sq m
  • Sea view
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

Double Room, Partial Sea View (2 Adults)

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Memory foam bed
  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Sea View (2 Adults + 2 Children)

Highlights

Deck/patio
Soundproofed
Air conditioning
Dining table
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
  • 35 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 King Bed, Terrace

Highlights

Soundproofed
LCD TV
Pillow menu
Renovated in 2022
Memory foam bed
Premium bedding
Down duvet
Blackout curtains
  • Sleeps 1
  • 1 King Bed

Double Room, Partial Sea View (with Extra Bed)

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Memory foam bed
Premium bedding
  • 24 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Double Room, Terrace, Partial Sea View (Supreme)

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Memory foam bed
  • 23 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Memory foam bed
Down duvet
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

Double Room Single Use, Sea View

Highlights

Deck/patio
Soundproofed
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Memory foam bed
Down duvet
  • 25 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Double Room with Living Room

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Memory foam bed
  • 29 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed OR 1 King Bed

Selected Doble Frontal con Salón; sofá 90*190

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Blackout curtains
Sofa bed
  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

Double Room with Living Room

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Memory foam bed
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

Classic Room, Terrace, City View (2 Adults + 1 Child)

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Memory foam bed
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Selected Doble Frontal con Salón; sofá 90*190

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Blackout curtains
Sofa bed
  • 29 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds and 1 Single Sofa Bed

Classic Double Room, 1 Bedroom, Terrace, City View

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Memory foam bed
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

Classic Double Room Single Use, Terrace, City View

Highlights

Deck/patio
Soundproofed
Air conditioning
LCD TV
Pillow menu
Renovated in 2022
Memory foam bed
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

Similar properties

About the area

Marbella

A luxury stay in the heart of Marbella awaits you at El Fuerte Marbella. Within steps you'll find Venus Beach and Fuente Virgen del Rocio. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and hot tub. The restaurant, Levante, serves Mediterranean cuisine and is open for breakfast and dinner. Levante Pool is the hotel's own cocktail bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 5-property class Marbella City Centre hotel include Puerto Banús Beach and Puerto Banús Marina.

What's nearby

  • Venus Beach - 2 min walk
  • Church of the Incarnation - 4 min walk
  • Orange Square - 5 min walk
  • Marbella Marina - 5 min walk
  • Puerto Banús Beach - 10 min drive

Getting around

  • Fuengirola (FGR-Fuengirola Train Station) - 22 min drive
  • Málaga (AGP) - 48 min drive

Restaurants

  • ‪Padthaiwok - ‬2 min walk
  • ‪Churrería parquesol - ‬4 min walk
  • ‪El Barril del Gusto - ‬4 min walk
  • ‪Zozoi Restaurant - ‬5 min walk
  • ‪Soleo Marbella Hotel Fuerte Marbella - ‬3 min walk

About this property

El Fuerte Marbella

Luxury hotel on the beach, with 3 outdoor pools
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At El Fuerte Marbella, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a hot tub and a fitness centre. Parking is available for a fee. A complete renovation of El Fuerte Marbella was completed in December 2022.

This 5-star Marbella hotel is smoke free.

  • 266 guestrooms or units
  • 7 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • 2314 sq ft of conference space
  • 215 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
El Fuerte Marbella offers 266 accommodations with minibars and espresso makers. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Marbella hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Edge Skybar
  • Le Marché
  • Levante
  • Levante Pool
  • Qahwa Coffe House

Things to do

  • 3 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (2,314 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between 7 January and 8 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 70 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 70 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Fuerte Hotel
Fuerte Hotel Marbella
Fuerte Marbella
Fuerte Marbella Hotel
Hotel Fuerte
Hotel Fuerte Marbella
Hotel Marbella Fuerte
Marbella Fuerte
Marbella Fuerte Hotel
Marbella Hotel Fuerte
El Fuerte Hotel Marbella
El Fuerte Marbella
El Fuerte Resort
Hotel Fuerte Marbella
El Fuerte Marbella Hotel
El Fuerte Marbella Marbella

Frequently asked questions

What is the cancellation policy at El Fuerte Marbella?

El Fuerte Marbella offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Fuerte Marbella?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at El Fuerte Marbella on 23 Dec 2024 start from NZ$683.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Fuerte Marbella?

Yep, El Fuerte Marbella has a covered self car park for EUR 25 per day.

Are there any beaches close to El Fuerte Marbella?

Yep, El Fuerte Marbella is a short 2-minute walk from Venus Beach. Fun beach activities include jet skiing, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at El Fuerte Marbella?

Yep, there is an onsite spa at El Fuerte Marbella. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does El Fuerte Marbella have a pool?

El Fuerte Marbella has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at El Fuerte Marbella?

El Fuerte Marbella features 3 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes El Fuerte Marbella a romantic place to stay?

1 hot tub and couples spa treatments, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at El Fuerte Marbella.

Is El Fuerte Marbella family-friendly?

You bet! With amenities such as a free children's club and babysitting services, as well as childcare services in the guestrooms, it's no surprise that El Fuerte Marbella is a hit with families.

Does El Fuerte Marbella serve breakfast?

Sure does, free buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at El Fuerte Marbella?

No, El Fuerte Marbella does not offer an airport shuttle service.

Is there a bar or restaurant at El Fuerte Marbella?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at El Fuerte Marbella?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Fuerte Marbella?

Dogs are welcome at El Fuerte Marbella, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

El Fuerte Marbella Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 685 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness and hospitality and the beauty. I strongly recommend El fuerte
Stayed 4 nights in Sep 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at EL Fuerte. The staff were incredibly friendly and attentive, making me feel right at home. The food was delicious, with a fantastic variety at every meal. Plus, the location was perfect for exploring Old City Marbella. I highly recommend this hotel and can’t wait to return!
Stayed 5 nights in Sep 2024

6/10 Okay

Darnley M

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was OK. Service is not very attentive. The staff is very selective at who they are pleasant with.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Well above my expectation. Has to be one of the nicest hotels in Marbell. Excellent location and service was second to none. Highly recommended. Not cheap but worth the money !
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
The information on the web site regarding different rooms are not accurate. We reserved a room with City View (important to have open view) and what they offered us was a room with wall view about 15 ft of an old and ugly building. When we explained that we expected a city view and they said rudely that “This what we mean by City View”. We were very tired after driving for many hours and the front staff not very welcoming and telling us that you can cancel if you like. Totally unexpected from a five star hotel. The Concierge staff NOT helpful at all and really not experienced to be a concierge staff. Polite but NOT helpful at all.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diarmuid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel close to both the Passeo and to Orange square. The staff are very attentive and the hotel is spotless. The sunbeds are very comfortable around a lovely pool. Breakfast is stunning as well
Stayed 7 nights in Aug 2024

8/10 Good

LORAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was at the concierge was unavailable past 8 PM for questions.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The service and facilities at this property are excellent! We will return.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 4 nights in May 2024

2/10 Terrible

David

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not luxury at all.
We had a leak in our room dropping water on our floor from the room upstairs. It took one hour and a half for our bags to get to our room after we checked in. You have to go from pool to pool to find towels. Then you have to find your lounge chairs, open heavy umbrellas yourself and position them yourself without assistance. It can take 30 minutes, especially at the upstairs pool to have someone come to take your drink order. Then you wait….
Leak in room after repair.
Frame left on bed.
Stayed 4 nights in Aug 2024

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities
The property is beautiful, very convenient (very close to the Old Town). The breakfast buffet was very good with lots of options to choose from. I just wish that the property would provide some entertainment in the evening other than singers singing quietly. It is very quiet in the evening so you will need to leave the property if you want to have a little more lively evening. I am not young but it was even too quiet for me. Also, the pool closes very early in the evening…I didn’t understand why because there are 3 pools on site and the Adult Only pool was far from the bedrooms windows so noise would not have been a issue. Such a shame.
Stayed 6 nights in Jul 2024

8/10 Good

Cyrus

Stayed 3 nights in Jul 2024

10/10 Excellent

Sy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 3 nights in Jun 2024

10/10 Excellent

michael david

Stayed 10 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Sanaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 stars!!
My stay was perfect! The location is beach front and so close to old town and not too far from Puerto Banus. Staff was friendly and so welcoming despite my poor spanish. Cannot wait to go back!!
Stayed 4 nights in Jun 2024

10/10 Excellent

JOE

Stayed 4 nights in Jun 2024

10/10 Excellent

ELLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Salma

Liked: Staff & service
Very nice hotel location across from the beach, testaments and shops. Several nice pools in hotel. An easy access to beach across the street from hotel and private hotek beach section w food and beverage service. Nice ocean view from room, bathroom could use some update/ upkeep. Overall customer service good and attentive.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jake

Stayed 2 nights in Jun 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Eugene, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect from the moment we arrived until the moment we left! Great friendly staff, a beautiful hotel with attention to detail—truly the benchmark for how a hotel should be run!
Stayed 5 nights in Jun 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jade

Stayed 3 nights in Jun 2024