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Palais Donab

4.0 star property
Riad connected to the convention centre in Marrakech with a rooftop terrace

Photo gallery for Palais Donab

Royal Suite
Minibar, in-room safe, individually decorated, individually furnished
Bar (on property)
Reception
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
53, Rue Dar El bacha Bab Doukkala, Marrakech, 40030
  • Le Jardin Secret
    ‪3 min walk‬
  • Jemaa el-Fnaa
    ‪11 min walk‬
  • Majorelle Garden
    ‪4 min drive‬
  • Marrakech (RAK-Menara)
    ‪17 min drive‬

Room options

View all photos for Deluxe Suite (Yasmine)

Deluxe Suite (Yasmine) | Living area

Deluxe Suite (Yasmine)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Koutoubia)

Junior Suite (Koutoubia)

Junior Suite (Koutoubia)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite (Andalous)

Standard Suite (Andalous)

Standard Suite (Andalous)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room (Najma)

Room (Najma)

Room (Najma)

Highlights

Patio
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

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Classic Double or Twin Room (Safia)

Riad Adore

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, (81)
The price is NZ$351
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Riad Adore

About the area

Marrakech

You'll be connected to the convention centre at Palais Donab, and within just a 10-minute stroll of popular attractions like Le Jardin Secret and Marrakech Museum. Highlights at this riad include a restaurant, an outdoor swimming pool and a bar/lounge. .The fine-dining restaurant, RESTAURANT EL BACHA, serves local and international cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of an airport shuttle. .Within a 20-minute walk of this 4-property class Medina riad, attractions include Jemaa el-Fnaa and Marrakech Plaza.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Le Jardin Secret - 3 min walk - 0.3 km
  • Marrakech Museum - 6 min walk - 0.6 km
  • Jemaa el-Fnaa - 11 min walk - 0.9 km
  • Koutoubia Mosque - 16 min walk - 1.4 km
  • Majorelle Garden - 4 min drive - 2.6 km

Getting around

  • Marrakech Central Station - 11 min drive
  • Marrakech (RAK-Menara) - 17 min drive

Restaurants

  • ‪Nomad - ‬7 min walk
  • ‪Café des Épices - ‬7 min walk
  • ‪Le Jardin - ‬3 min walk
  • ‪Terrasse des Épices - ‬3 min walk
  • ‪Kesh Cup - ‬2 min walk

About this property

Palais Donab

Riad connected to the convention centre in Marrakech with a rooftop terrace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Palais Donab. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Marrakech riad.

  • 1 building
  • 1 floor
  • 5 guestrooms or units
  • Built in 1929
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Palais Donab offers 5 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 5 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • RESTAURANT EL BACHA

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palais Donab

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 120.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 131.06 (from 2 to 5 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 12.50 per person (one-way)
  • Airport shuttle fee per child: EUR 5.00 (one-way), (up to 10 years old)
  • Nearby parking fee: EUR 5 per day (984 ft away)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Palais Donab House Marrakech
Palais Donab House
Palais Donab Marrakech
Palais Donab
Palais Donab Hotel Marrakech
Dar Donab Marrakech
Dar Donab Hotel Marrakech
Palais Donab Hotel
Palais Donab Riad
Palais Donab Marrakech
Palais Donab Riad Marrakech

Frequently asked questions

What is the cancellation policy at Palais Donab?

Palais Donab offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Palais Donab have a pool?

Palais Donab has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is there a free airport shuttle available at Palais Donab?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Palais Donab?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Palais Donab?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Palais Donab?

No, pets and service animals are not allowed.

Palais Donab Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 18 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, excellent staff and service. Thank you for a wonderful stay. Kind Regards Tim H
Stayed 5 nights in May 2023

10/10 Excellent

antony, bradenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad kept in immaculate condition. It is more like staying in someone’s home than staying in a hotel. We definitely will be back some time in the future.
Stayed 3 nights in Feb 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Palais Donab! The staff was friendly and accommodating. I was happy to have arranged a car with them to get me from the train station as it was my first time in Marrakech. The daily breakfast was EXCELLENT. My room was great- spacious, cool character, great AC, and a comfy bed. I thought the location was great and it was easy to get around the city from the riad. Would definitely recommend staying here!!
Stayed 4 nights in Jun 2022

10/10 Excellent

Simeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So it’s been 20 years since I stayed in this old beauty a d not much has changed. The furniture once new was now a bit dated, it’s falling apart a little here and there but really this is just nit picking. The menu was a little limited but it was well cooked. If you are looking for a sublime beautiful retreat in the heart of the medina then look no further. It’s a tremendous grand beauty. It’s in the best location and the staff are more than helpful. 9/10
Stayed 8 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Riad in great location, easy access to taxis
great stay, very good location, major problem the hotel shows up in the wrong place on gps. no problem if taking taxi, but we were lost trying to find where it indicated on "maps", the hotel should fix that bad link. pool was pretty, but not as clear as one would expect, breakfast fine but not as great as many other Riads.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back!
Will definitely be staying here again next time we are in Marrakech! The location is superb, the rooms are spacious and beautiful, and the food is top notch!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Kathryn

Beautiful architecture and decorations. Warm service and delicious food. Very quiet and great break away from the craziness of the city. Minutes away from the souks. Very safe area as armed guards are at the top of the street for the royal palace. Arrange a private driver from the airport through the riad as you’ll never find it yourself.
Stayed 2 nights in Nov 2018

10/10 Excellent

Caroline, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet in the heart of Marrakech
Palais Donab is a traditional Riad situated inside the old walls of Marrakech, immediately north of the Souks. The surrounding area is a maze of little lanes and alleys that are consumed by the noise of scooters, merchants offering their wares, calls to prayer, bustling crowds, donkeys pulling heavily laden carts, but ... ... step through the front door of Palais Donab and everything that goes on outside can be put aside! Instead, you can enjoy the sound of birds singing and the gurgling of the pool whilst relaxing under the shade of an abundance of citrus trees or resting in your room. We spent 5 nights in the Royal Suite, which was very spacious and provided everything we needed during our stay. The staff are lovely and the speed of service is relaxed, reminding us that we were there to slow down and enjoy aspects of life that our normal manic existence can often overlook.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis within the Medina. Quiet, calm, beautiful, with wonderful staff.
Stayed 7 nights in May 2018

10/10 Excellent

JM, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property, helpful staff, superior food
We visited Marrakech in March 2018 and stayed at Palais Donab for 4 nights as part of our trip. The property was amazing, and was the most well-maintained riad we stayed at on our trip. The staff was very helpful, coordinating our taxis & restaurant reservations -- and the food at their restaurant, as it turned out, was better than much of what we experienced across Morocco. .
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for the Artisans
Staff are wonderful, make you feel very welcome. The atmosphere of the Riad is very calming and their dining room around the pool/courtyard is excellent.

10/10 Excellent

Flavia

Stayed 3 nights in Apr 2023

10/10 Excellent

FABRICE

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Le lieu est magnifique, le personnel est très agréable et disponible. Le cadre de cet établissement est magnifique et son restaurant est de grande qualité.
Stayed 2 nights in Apr 2023

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È un posto pieno di fascino ,in una posizione centralissima. Il ristorante dell’albergo è ottimo e il personale disponibile e molto gentile . Lo consiglio tranquillamente
Stayed 5 nights in Nov 2022

8/10 Good

Philippe

Liked: Staff & service, property conditions & facilities, room comfort
Bel endroit bien placé, calme avec un personnel très accueillant Les petit déjeuner ainsi que le dîner étaient très bien. La suite KOUTOUBIA est très belle mais la salle d bains est sale et à refaire...
Stayed 3 nights in May 2019

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionnel
Palais magnifique a taille humaine Maison d hotes adresse a faire
Stayed 2 nights in Mar 2019

8/10 Good

Enrique

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível!
Tivemos um up grade para o maior quarto, mas de qualquer maneira todos eles precisam ser amplos, confortáveis e limpos. Decoração e móveis novos. Funcionários atenciosos e falavam inglês e francês. Localização ultra segura, por estar do lado da casa do rei, é bem próxima e de fácil acesso à praça principal, onde tudo acontece! Restaurante e café da manhã muito bons!
Stayed 2 nights in Dec 2017