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Palace Alexander Jena

2.5 star property
Hotel in Marrakech with full-service spa and casino

Photo gallery for Palace Alexander Jena

Steam room, hot stone massages, massages on the beach, massages
Select Comfort beds, individually furnished, desk, blackout curtains
Restaurant
Mountain view
Lobby

Reviews

2.0 out of 10

Popular amenities

  • Free airport shuttle
  • Spa
  • Room service
  • Bar
  • Gym
  • Breakfast included

Explore the area

Map
KM 6, Dar Tounsi, Villa Aarini, Marrakech, Marrakech, 40000
  • Palmeraie Palace Golf
    ‪8 min drive‬
  • Majorelle Garden
    ‪12 min drive‬
  • Jemaa el-Fnaa
    ‪13 min drive‬
  • Marrakech (RAK-Menara)
    ‪27 min drive‬

Room options

Comfort Double Room

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Select Comfort bed
15 bathrooms
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Bedroom, Private Bathroom, City View

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | View from room

Deluxe Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

Comfort Double Room

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Select Comfort bed
15 bathrooms
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View | View from room

Deluxe Double Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View | View from room

Deluxe Double Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View | View from room

Deluxe Double Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | View from room

Deluxe Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View | View from room

Deluxe Double Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

Comfort Double Room, 1 Double Bed, Non Smoking, Pool View

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Select Comfort bed
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Select Comfort bed
Blackout curtains
15 bathrooms
  • Sleeps 3
  • 1 King Bed

Similar properties

2 outdoor pools

Palace Jena Hotel & Spa

  • Pool
  • Breakfast included
  • Spa
  • Parking included
3.8 out of 5, Good, (4)
The price is NZ$157
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Palace Jena Hotel & Spa

About the area

Marrakech

At Palace Alexander Jena you'll be 2.6 km (1.6 mi) from Museum Palmeraie and 4.3 km (2.7 mi) from Palmeraie Palace Golf. Highlights at this hotel include a full-service spa, a casino and a restaurant. .A pampering day can include hot stone massages and beachside massages along with access to the steam room. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool and gym as well as access to free bike hire. 861 square feet (80 square metres) of event facilities include 80 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free self-service breakfast is offered between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of free airport pick-up service. .Attractions within a 15-minute drive of this Annakhil hotel include Jemaa el-Fnaa and Marrakech Plaza.

What's nearby

  • Palmeraie Palace Golf - 8 min drive - 4.4 km
  • Marrakech Museum - 11 min drive - 7.2 km
  • Majorelle Garden - 12 min drive - 8.2 km
  • Le Jardin Secret - 13 min drive - 8.2 km
  • Jemaa el-Fnaa - 13 min drive - 9.3 km

Getting around

  • Marrakech Central Station - 21 min drive
  • Marrakech (RAK-Menara) - 27 min drive

Restaurants

  • ‪Oasis Café Tafernaout - ‬11 min drive
  • ‪Station Service Al Baraka - ‬8 min drive
  • ‪Restaurants Hôtel Marmara Madina - ‬11 min drive
  • ‪Bruschetta - ‬11 min drive
  • ‪Al Baraka - ‬6 min drive

About this property

Palace Alexander Jena

Hotel in Marrakech with full-service spa and casino
Palace Alexander Jena offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business centre and 80 meeting rooms are available. Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. A casino, a fitness centre, and multilingual staff are also featured at the business-friendly Palace Alexander Jena. A free shuttle from the airport to the hotel is free (available 24 hours). Free self parking and valet parking are available.

This Marrakech hotel is smoke free.

  • 5 guestrooms or units
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Breakfast available (free)
  • Casino
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Palace Alexander Jena offers 5 air-conditioned accommodations with a hairdryer and free toiletries. This individually furnished accommodation includes desks. Beds feature Select Comfort mattresses. Televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include hot stone massages. The spa is equipped with a steam room. The spa is open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle at scheduled times and on request
  • Free covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 10 slot machines
  • 18-hole adjacent golf course
  • 2 gaming tables
  • Casino (6,458 square feet of space)
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Sportsbook

Family friendly

  • In-room babysitting
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 80 meeting rooms
  • Conference centre (861 square foot of space)

Outdoors

  • Garden

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Steam room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • 15 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-cm TV with satellite channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.92 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • The seasonal pool will open in March and close in November.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riad Alexander
PALACE ALEXANDER JENA Hotel
PALACE ALEXANDER JENA Marrakech
HOTEL ALEXANDER PALAIS JENA MARRAKECH
PALACE ALEXANDER JENA Hotel Marrakech

Frequently asked questions

Is parking available at Palace Alexander Jena?

Yep, Palace Alexander Jena has a free self car park and free valet parking.

Is there a spa on site at Palace Alexander Jena?

Yep, there is an onsite spa at Palace Alexander Jena. You'll enjoy services like hot stone massages.

Does Palace Alexander Jena have a pool?

Palace Alexander Jena has a seasonal outdoor pool and an indoor pool. The pool is open from March to November.

What luxury perks are available at Palace Alexander Jena?

Palace Alexander Jena features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with Select Comfort beds and late-night room service.

What makes Palace Alexander Jena a romantic place to stay?

A lounge bar and late-night room service, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Palace Alexander Jena.

Is Palace Alexander Jena family-friendly?

You bet! With amenities such as free bike rentals and a deli, as well as childcare services in the guestrooms, it's no surprise that Palace Alexander Jena is a hit with families.

Does Palace Alexander Jena serve breakfast?

You bet, complimentary self-service breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Palace Alexander Jena?

Yep, there's a free shuttle from the airport to the hotel that runs 24 hours a day on request.

Is there a bar or restaurant at Palace Alexander Jena?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Palace Alexander Jena?

Check-in begins at noon. Check-out time is noon.

Is there a golf course on site at Palace Alexander Jena?

There is a golf course next to Palace Alexander Jena.

Palace Alexander Jena Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ITS A FRAUD! the Riad doesn’t excist- when we arrived at the airport they send me an WhatsApp with a nonsens story and that they could not have us .. and that they said we had to go to another Riad and instead of the pick up service etc they let me take a cab to a different Riad that totally had not the facilities I booked for . I booked a different hotel because of that and made double costs ., later I went to the place where the Riad is supposed to be (pin on the map on Expedia) and there is no Riad at that place So never book this place!! I complained at Expedia and asked my money back but still not sure in getting it back
Stayed 5 nights in Dec 2019