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Alex Hotel & Spa

3.0 star property
Hotel with a full-service spa, near Old Port of Marseille
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Signature Suite
Sauna, steam room, deep-tissue massages, Swedish massages
Signature Suite
Property entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • La Canebiere
    6 min walk
  • Cours Julien
    11 min walk
  • Le Panier
    15 min walk
  • Marseille (MRS-Marseille - Provence)
    29 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Bathrobes
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Club Room

Club Room

Club Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby sitting area
Maisons du Monde Hôtel & Suites - Marseille Vieux Port
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Free WiFi
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (894)
The price is NZ$250
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Maisons du Monde Hôtel & Suites - Marseille Vieux Port

About the area

Marseille

At Alex Hotel & Spa you'll be within just a 10-minute stroll of La Canebiere and Centre Bourse. Highlights at this hotel include a full-service spa, a 24-hour gym and a bar/lounge. .A day of pampering at SPA can include deep-tissue massages and Swedish massages along with access to the sauna and steam room. Lounge 1713 is the hotel's own bar. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. .Within a 30-minute walk of this 3-property class 1st Arrondissement hotel, attractions include Old Port of Marseille and Grand Port Maritime de Marseille.

What's nearby

  • Le Panier - 15 min walk - 1.3 km
  • Old Port of Marseille - 17 min walk - 1.5 km
  • Museum of European and Mediterranean Civilisations - 3 min drive - 2.6 km
  • Grand Port Maritime de Marseille - 5 min drive - 3.1 km
  • Velodrome Stadium - 5 min drive - 4.7 km

Getting around

  • St. Charles Station - 1 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Starbucks Gare de Saint Charles - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Café de France - ‬2 min walk
  • ‪Il Cafe Di Roma - ‬3 min walk
  • ‪Sur le Pouce - ‬4 min walk

About this property

Alex Hotel & Spa

Hotel with a full-service spa, near Old Port of Marseille
Alex Hotel & Spa offers its guests a full-service spa and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. Spa services, a terrace, and multilingual staff are also featured at Alex Hotel & Spa.

This 3-star Marseille hotel is smoke free.

  • 33 guestrooms or units
  • 4 levels
  • Built in 2014
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Alex Hotel & Spa offers 33 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Family friendly

  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

What is the cancellation policy at Alex Hotel & Spa?

Alex Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alex Hotel & Spa?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Alex Hotel & Spa on 24 Nov 2024 start from NZ$187.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Alex Hotel & Spa?

The closest beach to Alex Hotel & Spa is Cassis Beach (16.2 km).

Is there a spa on site at Alex Hotel & Spa?

Yep, SPA is available for guests. It has a steam room and a sauna. You'll enjoy services like deep-tissue massages.

What makes Alex Hotel & Spa a romantic place to stay?

A champagne service and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Alex Hotel & Spa.

Is Alex Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Alex Hotel & Spa is a hit with families.

Does Alex Hotel & Spa serve breakfast?

Yeah, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Alex Hotel & Spa?

No, Alex Hotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Alex Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 351 out of 595 reviews" "
Rating 8 - Good. 187 out of 595 reviews" "
Rating 6 - Okay. 34 out of 595 reviews" "
Rating 4 - Poor. 7 out of 595 reviews" "
Rating 2 - Terrible. 16 out of 595 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sinead

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Friendly staff, very close to Train Station
Stayed 1 night in Jun 2024

10/10 Excellent

Annie

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karma

Liked: Cleanliness, staff & service, property conditions & facilities
Although this was right by the train station, meaning the location wasn’t amazing. It was also very easy to get to and the property itself was clean air conditioned. The staff was friendly and it was super cute! I would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a couple of nights at this oasis of a hotel in the heart of Marseille. On arrival, just across from the train station, we were warmly welcomed by Xander who went above and beyond to make us feel at ease and show us to our room. We had a large family room with comfortable beds which was very clean, modern and quiet. We loved the courtyard area and had breakfast at the hotel which was great - plenty of choice and fresh waffles were made for my teens when requested! The hotel is in a convenient location for accessing the train station and is a short walk to the port area. Overall we would highly recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous little hotel across from Ste Charles train station. The area around is okay. The hotel is clean and quiet. We had a room for 4 which worked well. One quirk, the toilet was in one part of the room and the sink/shower at the other end. Air conditioning was perfect for the hot weather. Breakfast was a little pricey but there were lots of options: pastry, bacon and eggs. There’s a patisserie two doors up. Front desk staff were extremely helpful. Highly recommend this hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Andrew

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
It kind of sucks.
When I arrived there was a couple who had all of their stuff stolen from their room. They charge you $35 to use the spa so this really isn't a spa hotel. It's just a hotel and it's near the train station, so whatever you expect you should lower your expectations dramatically.
Stayed 1 night in Jul 2024

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The rooms were nice, the area was convenient (right next to the train station and a short walk from the old port) and the inner courtyard was lovely. Would definitely stay here again. FYI - the spa is extra and you need to book in advance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and the staff very friendly. There is a restaurant right next to it which makes it very convenient if you are hungry at anytime. It is open 24/7. I did not like how dirty it was outside the property, however, I am not sure if the property can do anything about it. Overall, the hotel was very nice. They do have amenities that I would have liked to have used but they do charge extra for everyone of them. That would have made the stay way too expensive. Same with laundry, they charge way too much so I had to find a laundry facility to do our laundry.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yael

Stayed 1 night in Jul 2024

10/10 Excellent

Paula

Stayed 1 night in Jun 2024

10/10 Excellent

Andre

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are amazing. If you want a place to stay for a night close to the St Charles station, honestly this is it. Amazing staff and amenities. The area around it sucks. No good restaurants, and overall Marseille is a horrible city. Unsafe and extremely dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alex Hotel & Spa was booked due to it's close proximity to the train station. The staff upon check-in were helpful & friendly and our room was clean and renovated - it was one of our favorite stays in France! Also, the balcony was a plus and was a great way to relax and unwind after a day of travel while still enjoying the city.
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely City Centre retreat
This is a very comfortable Hotel within easy reach of the main train station and its links to the Airport. A short walk finds you at the Old Harbour - would certainly return here
Stayed 4 nights in Jun 2024

2/10 Terrible

Tim

Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel was very convenient. The staff was very friendly and helpful. Breakfast was plentiful and tasty and the outdoor patio for breakfast was lovely.
Stayed 4 nights in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely fitted out in modern style. We had a room overlooking the charming breakfast courtyard, not the main road, so it was peaceful and there were trees outside the window, which is unusual for an hotel so close to the station. Price was good too. We didn't have breakfast, as we preferred to go out.
Stayed 1 night in May 2024

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gem of a hotel. The area isn’t particularly great but you are 10 mins walk from Vieux port and near les paniers plus ideal for the train station which is across the road. This is the only “flaw” which really isn’t that big an issue - otherwise perfect and the staff are super helpful and friendly
Stayed 3 nights in Jun 2024

10/10 Excellent

marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and stylish small boutique hotel. Very close to train,coach and metro.
Stayed 3 nights in May 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good price and high quality
Very neat hotel and very well located if you travel by train to or from Marseille
View from the room
Stayed 1 night in May 2024

10/10 Excellent

rudraksh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean property and very close to the train station.
Stayed 1 night in May 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis a cross the road walk from St Charles
A wonderful hotel. You can see the hotel sign from outside St Charles Station (exit down the escalator near the taxi stand, but do not take a taxi its a short walk). The rooms are a good size with a large bathroom with an excellent shower. The breakfast room has an outside relaxed terrace with hot and cold options and excellent coffee. The hotel has a gym and sauna with a small indoor pool. Out the back is a seperate small boutique building with additional rooms. The service is warm and friendly with a willingness to accommodate for example the air-conditioning in my room was inefficient so they moved me to an alternative room. It is a short walk down Place de Athens turn right at McDonalds and voila you are a short walk to the Old Port. Alex Hotel and Spa is now my preferred place to stay in Marseille.
Stayed 3 nights in May 2024

10/10 Excellent

Carla, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, sweet staff, v clean super convenient across from train station. Metro across street too
Stayed 1 night in May 2024