2/10 Terrible
Alexandra F.
16 Oct 2024
Liked: Cleanliness
Not as described.
I am an Australian grandmother who was looking for a safe place to bring my french grandson and his parents for a holiday The photos displayed on Stayz were not as I found them. The host I booked it through disappeared and from then on I had sporadic and unsatisfactory help.
The garden was not private as specified. The entry is for anyone older uneven with had no dedicated pathway to the cottage.
The swings which were integral to my gransons stay were so dangerous, a child had fallen just before we arrived. They were not anchored to the ground and as a result my grandson could not use them and this resulted in there departure early.
The accommodation was hidden under the owners pool terrace which was not in the photos and the fence in front of the outdoor area cut out any sea view.
On day 1 we had run out if roilet paper. On asking for more ( we had only one roll( we were told that we were only allocated 2 rolls.
I had ro buy toilet paper, garbage bags, shower gel and my bdaughter had to bring essential equipment for the kitchen.
I never heard back from the host and felt so unhappy and unwanted that I leftvtwo days early after letting them know
I have asked for a refund for these two nights which has been rejected
I rent a cottage and I and those who I have spoken to here and in France cannot believe the treatment I had especially with the amount paid.
Alexandra F.
Stayed 7 nights in Oct 2024