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Crown Hotel

3.0 star property
Hot springs hotel connected to a shopping centre in Mataram with a full-service spa

Photo gallery for Crown Hotel

Balcony
Desk, laptop workspace, free WiFi
Lobby sitting area
Property amenity
Reception

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jl. Maktal no. 8, Cakranegara, Mataram, Lombok, 83231
  • Mataram Mall
    ‪4 min walk‬
  • Islamic Center NTB
    ‪3 min drive‬
  • Lombok Epicentrum Mall
    ‪4 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room

Desk, laptop workspace, free WiFi

Deluxe Room

Highlights

Balcony
Garden
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 400 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Bedrooms, Smoking, Garden View

Superior Twin Room, 2 Bedrooms, Smoking, Garden View | Room amenity

Superior Twin Room, 2 Bedrooms, Smoking, Garden View

Highlights

Balcony
Garden
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Coffee/tea maker
  • 320 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Mataram

Crown Hotel puts you in the heart of Mataram, connected to a shopping centre and within a 20-minute stroll of Mataram Mall and Pura Meru. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A relaxing day at bridal salon and spa can include deep-tissue massages, detox wraps and body scrubs along with aromatherapy and Ayurvedic treatments. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of airport drop-off service. .With a stay at this 3-property class Mataram hotel, you'll be 2.8 km (1.7 mi) from Islamic Center NTB and 2.9 km (1.8 mi) from Lombok Epicentrum Mall.

What's nearby

  • Mataram Mall - 4 min walk - 0.4 km
  • Pura Meru - 14 min walk - 1.2 km
  • Islamic Center NTB - 3 min drive - 3.1 km
  • Lombok Epicentrum Mall - 4 min drive - 3.0 km
  • Museum Negeri Nusa Tenggara Barat - 5 min drive - 4.8 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • ‪Rumah Makan & Lesehan Taliwang Kania - ‬4 min walk
  • ‪Seafood Ikan Bakar 88 - ‬4 min walk
  • ‪Delicio Bakery & Cafe - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Bubur Bandung Sari Rasa - ‬1 min walk

About this property

Crown Hotel

Hot springs hotel connected to a shopping centre in Mataram with a full-service spa
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Crown Hotel offers its guests a full-service spa. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Crown Hotel. Free self parking is available.
  • 18 guestrooms or units
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Dining venue
Crown Hotel offers 18 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Bridal salon and spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 30,000 for adults and IDR 25,000 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 11:30 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 2:00 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 100000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately IDR 30000 for adults and from IDR 25000 for children
  • Airport shuttle fee: IDR 225000 per vehicle
  • Rollaway bed fee: IDR 100000.0 per day
  • Laundry fee: IDR 25000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • Please note that clothing is optional at Crown Hotel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Crown Hotel Mataram
Crown Mataram
Crown Hotel Hotel
Crown Hotel Mataram
Crown Hotel Hotel Mataram

Frequently asked questions

What is the cancellation policy at Crown Hotel?

Crown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crown Hotel?

Yep, Crown Hotel has a free self car park.

Are there any beaches close to Crown Hotel?

The closest beach to Crown Hotel is Senggigi Beach (13.2 km).

Is there a spa on site at Crown Hotel?

Yep, bridal salon and spa is available for guests. You'll enjoy heaps of services like detox wraps, body scrubs and facials, as well as hot stone massages.

What makes Crown Hotel a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crown Hotel.

Does Crown Hotel serve breakfast?

Yeah, cooked-to-order breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crown Hotel?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crown Hotel?

Yep, you can grab a meal at Crown Hotel's onsite restaurant.

What time are check-in & check-out at Crown Hotel?

Check-in begins at 11:30 PM. Check-out time is 2:00 PM.

Are pets allowed at Crown Hotel?

No, pets and service animals are not allowed.

Crown Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Govindarajan, Malaysia

Good location to get easy access for food & shops
Suitable to stay for vacation as the location of the hotel is in the city centre
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Central location, average rooms
The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion.

8/10 Good

Jason

Liked: Staff & service
Disliked: Cleanliness
Satisfied
Easily accessible with good ambience, walking distance to highlights of the town.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort