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Richmond Hotel Matsumoto

3.0 star property
Hotel with a restaurant, near Matsumoto Castle

Photo gallery for Richmond Hotel Matsumoto

Free WiFi, bed sheets
Deluxe Double Room, Non Smoking (No Extra Bed)
Front of property
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$121
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
  • Matsumoto Castle
    ‪10 min walk‬
  • Matsumoto Performing Arts Center
    ‪12 min walk‬
  • Matsumoto City Museum of Art
    ‪12 min walk‬

Room options

View all photos for Standard Double Room, Non Smoking (No Extra Bed)

Standard Double Room, Non Smoking (No Extra Bed)

Standard Double Room, Non Smoking (No Extra Bed)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (No Extra Bed)

Free WiFi, bed sheets

Twin Room, Non Smoking (No Extra Bed)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking (No Extra Bed)

Deluxe Double Room, Non Smoking (No Extra Bed)

Deluxe Double Room, Non Smoking (No Extra Bed)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 27.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Non Smoking (No Extra Bed)

Single Room, Non Smoking (No Extra Bed)

Single Room, Non Smoking (No Extra Bed)

Highlights

Air conditioning
Fridge
TV
Private bathroom
Bidet
Hairdryer
Shower/bath combination
Electric kettle
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room Smoking

Free WiFi, bed sheets

Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room With Bath-Smoking

Free WiFi, bed sheets

Deluxe Double Room With Bath-Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Non Smoking

Free WiFi, bed sheets

Deluxe Double Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Non smoking

Free WiFi, bed sheets

Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room Non smoking

Free WiFi, bed sheets

Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room Smoking

Free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Japanese-Western Mixed with Bath-Non Smoking

Free WiFi, bed sheets

Standard Japanese-Western Mixed with Bath-Non Smoking

  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Japanese-Western Mixed with Bath-Smoking

Free WiFi, bed sheets

Standard Japanese-Western Mixed with Bath-Smoking

  • Sleeps 6
  • 2 Single Beds

About the area

Matsumoto

At Richmond Hotel Matsumoto you'll be within steps of Matsumoto Timepiece Museum and Jorinji Temple. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, dry cleaning/laundry services and luggage storage. Other amenities include laundry facilities, a lift and a vending machine. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking. .Near this 3-property class Matsumoto hotel, you'll find Matsumoto Castle.

What's nearby

  • Matsumoto Castle - 10 min walk - 0.9 km
  • Matsumoto Performing Arts Center - 12 min walk - 1.0 km
  • Matsumoto City Museum of Art - 12 min walk - 1.0 km
  • Asama Hot Spring - 5 min drive - 5.2 km
  • Alps Park Matsumoto - 5 min drive - 3.9 km

Getting around

  • Matsumoto Station - 10 min walk
  • Shin Shimashima Station - 21 min drive
  • Nagoya (NKM-Komaki) - 161 min drive

Restaurants

  • ‪5HORN Dining - ‬2 min walk
  • ‪大阪王将松本駅前店 - ‬1 min walk
  • ‪みよ田別館 - ‬2 min walk
  • ‪ラーメンやす - ‬2 min walk
  • ‪アルファ - ‬2 min walk

About this property

Richmond Hotel Matsumoto

Hotel with a restaurant, near Matsumoto Castle
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Richmond Hotel Matsumoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 202 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Newspapers for purchase
  • Lift
  • Dining venue
Richmond Hotel Matsumoto offers 202 accommodations with complimentary slippers and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Similar properties

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Iroha Grand Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 309 reviews
The price is NZ$125
includes taxes & fees
30 Mar - 31 Mar
Iroha Grand Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1200 per person
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Frequently asked questions

What is the cancellation policy at Richmond Hotel Matsumoto?

Richmond Hotel Matsumoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Richmond Hotel Matsumoto?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Richmond Hotel Matsumoto on 23 Mar 2025 start from NZ$120.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Richmond Hotel Matsumoto?

Yep, Richmond Hotel Matsumoto has a self car park for JPY 1200 per night. Onsite parking is limited.

Does Richmond Hotel Matsumoto serve breakfast?

Yeah, buffet brekkie is served daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Richmond Hotel Matsumoto?

No, Richmond Hotel Matsumoto does not offer an airport shuttle service.

Is there a bar or restaurant at Richmond Hotel Matsumoto?

Yep, you can grab a meal at Richmond Hotel Matsumoto's onsite restaurant.

What time are check-in & check-out at Richmond Hotel Matsumoto?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Richmond Hotel Matsumoto?

No, only service animals are allowed.

Richmond Hotel Matsumoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 372 out of 642 reviews
Rating 8 - Good. 224 out of 642 reviews
Rating 6 - Okay. 40 out of 642 reviews
Rating 4 - Poor. 4 out of 642 reviews
Rating 2 - Terrible. 2 out of 642 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Turned out to be perfect for an overnight stay. It was only 4 minutes walk from the train station and Izakayas. I had a wonderful view of the snow capped mountains in the morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch; will be there again
Super convenient, quick walk from the station. Great eateries all around. Shopping center right next door. Short walk to the castle. Clean and well sized room; great breakfast buffet.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A centrally located hotel a bit on the older style but very comfortable with a cafe and Family Mart downstairs
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, very clean and comfortable. Our room was a good size and the shower had excellent pressure. Staff were friendly and very helpful. Great place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Siong Goh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms is nice. The hotel staff are friendly n helpful. Makes my stay comfortable.
Stayed 4 nights in Oct 2024

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Matsumoto
This is a conveniently situated hotel with comfortable rooms, helpful staff and excellent breakfasts. I’ve stayed here before and find it an excellent base for train-based day trips around the region as well as for Matsumoto itself
Stayed 4 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel within easy walking distance of everything in Matsumoto. 4 minutes from the station. Room was very comfortable, clean and staff were very helpful. Highly recommend it.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to a lot of different things to do any see. Clean and nice place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shuanghui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious enough, clean, good amenities and comfortable beds.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to castle and train station.
Stayed 1 night in Sep 2024

6/10 Okay

Shinken

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located 5 minutes walk from the train station and is located across the road from a food street with lots of restaurants. 15 minute walk to the castle. Clean hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with my stay at Richmond Hotel in Matsumoto. I will highly consider other hotels under their management going forward.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff

10/10 Excellent

Jiandong, Andover

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Everything is great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms
We had a great stay at this hotel. Rooms are very spacious, clean and comfortable. Staff were friendly and helpful. Parking direct at the hotel. All places we visited (including the castle) are easy walkable direct from the hotel.
Stayed 1 night in May 2024

8/10 Good

Tuck Hong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively quiet at night with nothing much to do. Most shops closed early.
Stayed 1 night in May 2024

10/10 Excellent

Wai Khoon

Liked: Cleanliness, staff & service, room comfort
Value for money
Spacious double-bed room I stayed. Was surprised by the space. Enjoyed the little touches in the room design to make it comfortable and convenient. Value for money. Will definitely stay here again if in Matsumoto.
Stayed 1 night in May 2024

10/10 Excellent

Kwok Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Helpful staff, took a little explanation, but I managed to make a local phone call at the desk. Clean and comfortable rooms, I liked the mini-desk in my room, which is very useful. Breakfast is sufficient and have a good variety.
Stayed 1 night in May 2024

8/10 Good

Muhammad Ali Raza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Convenient and spacious. Cons:- Provided Information is little confusing. For example parking is mentioned by P1 - P4 on papers, but it was not mentioned in actual.
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Apr 2024

8/10 Good

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient for transport and local attractions. Local restaurants not very welcoming.
Stayed 2 nights in Apr 2024

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay at the hotel for 2 nights. Plenty of food and restaurants nearby. Recommended
Stayed 2 nights in Mar 2024

8/10 Good

Frank

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location. Room was quiet and comfortable. Would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

ManYing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The English level of staff are much better than other same tier hotel groups. There’s smell in the toilet and the staff immediately arranged a plumber to fix it when we were out. The parking is smooth but it’s first-come-first-served. 1000yen per night again the staff were nice. There are lots of restaurants and a plenty of shopping places in the area. Overall a good deal considering the price level.