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Tennen Onsen Matsuyama New Grand Hotel

3.0 star property
Hotel in Matsuyama with full-service spa and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tennen Onsen Matsuyama New Grand Hotel

Hiking
Hiking
Hot springs
Exterior
Japanese Style Room (6+8 Tatami-mats), Non Smokng

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
3-4-10 Nibancho, Matsuyama, Ehime-ken, 790-0002
  • Saka no Ue no Kumo Museum
    6 min walk
  • Bansuiso
    6 min walk
  • Matsuyama Castle Ropeway
    10 min walk
  • Matsuyama (MYJ)
    15 min drive

Room options

View all photos for Single Room, Non Smoking (West Wing)

Single Room, Non Smoking (West Wing)

Single Room, Non Smoking (West Wing)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Shower/bath combination
Bathrobes
Deep-soaking bath
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, Non Smoking (East Wing)

Twin Room, Non Smoking (East Wing)

Twin Room, Non Smoking (East Wing)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Shower/bath combination
Bathrobes
Deep-soaking bath
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Single Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Bathrobes
Hairdryer
Electric kettle
Digital channels
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Twin Room, B-SB , Non Smoking [With Shower Booth](East Wing)

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Hydromassage showerhead
Hairdryer
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room (6+8 Tatami-mats), Non Smokng

Japanese Style Room (6+8 Tatami-mats), Non Smokng

Japanese Style Room (6+8 Tatami-mats), Non Smokng

Highlights

Air conditioning
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 31 sq m
  • Sleeps 5
  • 5 Single Futons

Similar properties

Property entrance
Dormy Inn Matsuyama Natural Hot Spring
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (998)
The price is NZ$245
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Dormy Inn Matsuyama Natural Hot Spring

About the area

Matsuyama

Tennen Onsen Matsuyama New Grand Hotel puts you in the heart of Matsuyama, within just a 10-minute stroll of Saka no Ue no Kumo Museum and Bansuiso. Highlights at this hotel include a full-service spa and a restaurant. .A day of pampering can include massages and aromatherapy along with access to the hot springs/mineral springs and sauna. The restaurant, こまどり, is open for breakfast. Added amenities include free Wi-Fi in public areas and laundry facilities. .Attractions within a 10-minute drive of this 3-property class Matsuyama hotel include Dogo Onsen and Setonaikai National Park.

What's nearby

  • Matsuyama Castle Ropeway - 10 min walk - 0.9 km
  • Matsuyama Castle - 15 min walk - 1.3 km
  • Dogo Park - 3 min drive - 2.8 km
  • Shiki Memorial Museum - 3 min drive - 3.0 km
  • Dogo Onsen - 3 min drive - 3.1 km

Getting around

  • Matsuyama Kume Station - 5 min drive
  • Dogo Onsen Tram Stop - 10 min drive
  • Matsuyama (MYJ) - 15 min drive

Restaurants

  • ‪Trattoria Viola - ‬2 min walk
  • ‪ボルガノ - ‬4 min walk
  • ‪Sicilia シシリア イタリア家庭料理 - ‬1 min walk
  • ‪そば吉本店 - ‬2 min walk
  • ‪プネウマカレー - ‬2 min walk

About this property

Tennen Onsen Matsuyama New Grand Hotel

Hotel in Matsuyama with full-service spa and 24-hour front desk
There's a restaurant on site. Public spaces have free WiFi. As a guest of Tennen Onsen Matsuyama New Grand Hotel, you'll find a full-service spa and hot springs. Tennen Onsen Matsuyama New Grand Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Matsuyama hotel is smoke free.

  • 148 guestrooms or units
  • 2 buildings
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
  • Dining venue
Tennen Onsen Matsuyama New Grand Hotel offers 148 accommodations with complimentary dressing gowns and complimentary slippers. 25-inch LCD televisions come with digital channels.

Bathrooms include bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor public bath and an indoor mineral hot spring (onsen). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Tea service

Restaurants on site

  • こまどり

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • 24-hour public bath
  • Aromatherapy
  • Hot/mineral springs
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • No lift

More

  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Matsuyama New Grand Hotel
Matsuyama New Grand

Frequently asked questions

What is the cancellation policy at Tennen Onsen Matsuyama New Grand Hotel?

Tennen Onsen Matsuyama New Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tennen Onsen Matsuyama New Grand Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Tennen Onsen Matsuyama New Grand Hotel on 23 Dec 2024 start from NZ$141.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tennen Onsen Matsuyama New Grand Hotel?

The closest beach to Tennen Onsen Matsuyama New Grand Hotel is Baishinji Beach (6.6 km).

Is there a spa on site at Tennen Onsen Matsuyama New Grand Hotel?

Yep, there is an onsite spa at Tennen Onsen Matsuyama New Grand Hotel. It has a sauna and hot springs. You'll enjoy services like massages.

Is there a free airport shuttle available at Tennen Onsen Matsuyama New Grand Hotel?

No, Tennen Onsen Matsuyama New Grand Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Tennen Onsen Matsuyama New Grand Hotel?

Yep, you can grab a meal at Tennen Onsen Matsuyama New Grand Hotel's onsite restaurant.

What time are check-in & check-out at Tennen Onsen Matsuyama New Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tennen Onsen Matsuyama New Grand Hotel?

No, pets are not allowed.

Tennen Onsen Matsuyama New Grand Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 163 reviews" "
Rating 8 - Good. 78 out of 163 reviews" "
Rating 6 - Okay. 24 out of 163 reviews" "
Rating 4 - Poor. 6 out of 163 reviews" "
Rating 2 - Terrible. 2 out of 163 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Naoto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bidet toilet didn't work for the first night, and they gave me a different room for my 2nd and 3rd nights which was great!
Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

YOUNGOH

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Takahiko

Stayed 1 night in Nov 2023

10/10 Excellent

akio

Stayed 1 night in Nov 2023

8/10 Good

takashi

Stayed 2 nights in May 2023

8/10 Good

ICHIRO

Stayed 1 night in Mar 2022

8/10 Good

KAZUTAKA

Stayed 1 night in Jan 2022

8/10 Good

haruo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

MASAMI

Stayed 1 night in Nov 2021

10/10 Excellent

Makino

Stayed 1 night in Nov 2021

8/10 Good

Kenichi

Stayed 2 nights in Nov 2021

10/10 Excellent

JUNICHI

Stayed 1 night in Sep 2021

10/10 Excellent

YOUICHI

Stayed 1 night in Aug 2021

8/10 Good

Miki

Stayed 1 night in Jul 2021

10/10 Excellent

RURIKO

Stayed 1 night in Jun 2021

4/10 Poor

YOUICHI

Stayed 1 night in Jun 2021

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bath with sauna
Nice room, bath and convenient.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

YOUICHI

Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public bath and convenience store on the ground floor.
Stayed 2 nights in Sep 2019

8/10 Good

Ping Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with refreshing hot spring
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Lee, Australia

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean and tidy. The location was very convenient. The staff were nice but they don't speak English. The pillow was really hard and uncomfortable. The onsen was currently undergoing renovations. The checkin time is pretty late 3pm and then checkout time was to early 10am. Had I known this I would have not booked here to stay.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but good quality hotel. There is a hot bath. Room is sizable for Japan hotel standard. I can open my suitcase while there is still room to walk. Very convenient location. There is a Family Mart right by the hotel. Few minutes walk to shopping street. 15 mins walk to Matsuyama Castle ropeway. About 20 mins by tram to Dogo and Matsuyama Station.
Stayed 1 night in Mar 2019