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Hampton Inn & Suites Chicago Southland-Matteson

2.5 star property
Suburban hotel with free breakfast and fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Chicago Southland-Matteson

Hypo-allergenic bedding, in-room safe, blackout curtains
Reception
Minibar
Hypo-allergenic bedding, in-room safe, blackout curtains
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
The price is NZ$246
includes taxes & fees
9 Jan - 10 Jan

Explore the area

Map
20920 Matteson Avenue, Matteson, IL, 60443
  • Hanger Clinic
    15 min walk
  • Franciscan St. James Health - Olympia Fields
    5 min drive
  • Franciscan Health Olympia Fields
    6 min drive
  • Chicago, IL (MDW-Midway Intl.)
    46 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 5
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio, 1 King Bed, Accessible, Bathtub (Mobility/Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen and 1 Sofa bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen and 1 Sofa bed, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, blackout curtains

Studio, 2 Queen and 1 Sofa bed, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Quality Inn & Suites Matteson near I-57

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.1 out of 5, (1004)
The price is NZ$162
for 1 night
includes taxes & fees
21 Jan - 22 Jan
Quality Inn & Suites Matteson near I-57

About the area

Matteson

At Hampton Inn & Suites Chicago Southland-Matteson you'll be 1.3 km (0.8 mi) from Hanger Clinic and 3.7 km (2.3 mi) from Franciscan St. James Health - Olympia Fields. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. .With a stay at this Matteson hotel, you'll be 3.9 km (2.4 mi) from WellGroup HealthPartners and 4.1 km (2.5 mi) from Franciscan Health Olympia Fields.

What's nearby

  • Franciscan Health Olympia Fields - 6 min drive
  • Hollywood Casino Amphitheatre - 8 min drive
  • Credit Union 1 Amphitheatre - 9 min drive
  • Odyssey Fun World - 9 min drive
  • Tinley Park Convention Center - 11 min drive

Getting around

  • Matteson 211th Street-Lincoln Highway Station - 4 min drive
  • Chicago Midway Airport (MDW) - 46 min drive

Restaurants

  • ā€ŖMcDonald's - ā€¬4 min drive
  • ā€ŖMcDonald's - ā€¬3 min drive
  • ā€ŖChipotle Mexican Grill - ā€¬8 min walk
  • ā€ŖCulver's - ā€¬12 min walk
  • ā€ŖPanera Bread - ā€¬4 min walk

About this property

Hampton Inn & Suites Chicago Southland-Matteson

Suburban hotel with free breakfast and fitness centre
Hampton Inn & Suites Chicago Southland-Matteson offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. Hampton Inn & Suites Chicago Southland-Matteson also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Matteson hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • 969 sq ft of conference space
  • 90 sq. m of conference space
  • Built in 2008
  • Continental breakfast (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
Hampton Inn & Suites Chicago Southland-Matteson offers 91 accommodations with a safe and free newspapers. LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 969 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (99 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities or services will be unavailable from September 25 2024 to January 17 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Chicago Southland-Matteson
Hampton Inn Hotel Southland-Matteson Chicago
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn And Suites Chicago Southland-Matteson
Hampton Inn Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Hotel Matteson
Hampton Inn Suites Chicago Southland Matteson
Hampton Chicago landMatteson
Hampton Inn And Suites Chicago Southland-matteson
Hampton Inn & Suites Chicago Southland-Matteson Hotel
Hampton Inn & Suites Chicago Southland-Matteson Matteson
Hampton Inn & Suites Chicago Southland-matteson Hotel Matteson

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Chicago Southland-Matteson?

Hampton Inn & Suites Chicago Southland-Matteson offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Chicago Southland-Matteson?

As of 7 Jan 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Chicago Southland-Matteson on 9 Jan 2025 start from NZ$246.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Chicago Southland-Matteson?

Yep, Hampton Inn & Suites Chicago Southland-Matteson has a free self car park.

Does Hampton Inn & Suites Chicago Southland-Matteson have a pool?

Hampton Inn & Suites Chicago Southland-Matteson has an indoor pool. The swimming pool will be unavailable from September 25 2024 to January 17 2025 (dates subject to change).

Is Hampton Inn & Suites Chicago Southland-Matteson family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Chicago Southland-Matteson is a hit with families.

Does Hampton Inn & Suites Chicago Southland-Matteson serve breakfast?

Sure does, complimentary continental brekkie is served weekdays between 6:00 AM and 9:30 AM and weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hampton Inn & Suites Chicago Southland-Matteson?

No, Hampton Inn & Suites Chicago Southland-Matteson does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Chicago Southland-Matteson?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hampton Inn & Suites Chicago Southland-Matteson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 445 out of 832 reviews" "
Rating 8 - Good. 236 out of 832 reviews" "
Rating 6 - Okay. 69 out of 832 reviews" "
Rating 4 - Poor. 36 out of 832 reviews" "
Rating 2 - Terrible. 46 out of 832 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ericka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay
Staff was nice. Room was clean and spacious. Lobby was clean and inviting. Breakfast was decent. We've stayed here multiple times over the past few years. I'm glad to see that the property is being kept up.
Stayed 2 nights in Oct 2024

8/10 Good

Deborah, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I think you should let guests know when the pool is not in service. It was closed due to maintenance for the weekend.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really really nice people. There was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was decent. Needed a hotel for a concert stay that was decent priced and this worked, would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

WILLIE J

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Iā€™m not sure if there was a staff shortage, but we had to request housekeeping and when they came while we were out, there was minimal effort to get our room taken care of, (bed not made, dirty towels not picked up, etc). Overall a positive stay
Stayed 3 nights in Sep 2024

4/10 Poor

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how close it was to the concert venue I was attending. However the room walls are very thin and I could hear everyone. Not to mention a yelling match in the parking lot at 4 in the morning. Bed was comfy for a hotel. My biggest complaint is Travelocity said I would be paying about $211 for my room and I was charged $302. I paid thinking that there was a room deposit in there but I donā€™t think there was. I do feel kind of scammed I this aspect
Stayed 1 night in Sep 2024

10/10 Excellent

Miomir

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in Sep 2024

10/10 Excellent

Mozetta, Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Very nice and helpful. The hotel was clean, easy to navigate, and had a nice smell.
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Easy access!
Stayed 2 nights in Aug 2024

4/10 Poor

Sonia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
(1) not being able to check in til 3 when checkout is at 11 is insane. (2) I have never EVER seen a hotel require one to sign a 2pg document upon checking that is obviously a result of foolishness from other guests. Deal with the problem guests; donā€™t insult all of with their mess. Not even the hotels around Times Square do this! Calling those charges (anticipated vandalism or theft) ā€œincidentalsā€ is a joke to anyone who knows what ā€œincidentalsā€ really are. (3) The breakfast bar having no meat is loony. Bacon should be a staple. (4) the fire alarm being triggered because of (front desk said someoneā€™s bathroom and itā€™s not unusual??) is wild. (5) I was on 4th floor and the room was nice! But the soft in level spots in the floor all down the hallway is an invitation to litigation. Older people or those with canes could easily trip and fall. This is plant maintenance 101.
Stayed 2 nights in Aug 2024

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tahka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Aug 2024

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stay was ok
The girl at the front desk was neither informative nor overly friendly..she should reconsider front desk service.. we were also disappointed that the pool was closed for maintenance. The breakfast would also be better if they had sausage instead of Canadian bacon not the best breakfast meat. Other than that the hotel was decent.
Stayed 1 night in Aug 2024

2/10 Terrible

Katie

Iā€™m supposed to get a refund. Pool was closed.
Stayed 1 night in Aug 2024

6/10 Okay

nahed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall stay was pleasant and comfortable. Except for two disappointing experiences. We had booked two separate rooms. At check in time we asked for both rooms side by side or at least on same floor. we were refused on the basis that we booked via third party. I was surprised with the reason since it did not make any sense. But I choosed not to argue. Secondly, one of the room only had one chair to sit. I requested if they could arrange for one additional chair in the room of 3 occupants. Our request was simply denied as the hotel did not have even one spare chair to accomodate my request. Very disappointing
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. a little expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

LauraEllen

Stayed 1 night in Aug 2024

8/10 Good

Willie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was fine because I'd stayed there before. But what I didn't like is that people with the huge Pets which I'm a pet owner. But on the floor I stayed on 2nd Floor this White gentleman dog was outta control. What i don't understand why Major Hotels doesn't have one floor in designated area for pets.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tameka

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Larrvetta

Liked: Cleanliness, staff & service, amenities
Very clean and front desk employees were nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Front desk team were friendly and very helpful. Room was spacious and clean
Stayed 1 night in Aug 2024

2/10 Terrible

iristeen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Marquita

Disliked: Staff & service, property conditions & facilities
I paid for a suite to accommodate my family and at 10pm. I noticed the let out couch wasnā€™t working. They say they forgot to tell me smh. We had to relocate to another room.
Stayed 1 night in Jul 2024