Ratings based on 12 Verified Reviews

Real reviews from guests who’ve stayed
4.2 out of 5
86% of guests recommend
4.2 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.0 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
1 out of 5
by A verified traveller

Posted 18 May 2024 on Expedia
They canceled our reservation literally at the last minute without any notification whatsoever; leaving us stranded at the Maun Airport. Then the manager refused to give us a refund. Both Expedia and I tried to rectify the situation for over an hour while still at the airport all to no avail. This feels like quite a scam! They took a reservation and almost $300 USD. Canceled the reservation without notice and kept the money!!! Expedia said they couldn’t drop the hotel out of their system unless the manager of the property requested it. Not sure if that’s going to happen because it seems they have a good system for getting people to pay for nothing. I would urge no one to ever book lodging at this location!!! This is truly the first negative review I’ve ever given, but I feel very strongly that any and all potential customers should be warned.
4 out of 5
by A verified traveller from new york

Posted 15 Sep. 2019 on Expedia
clean quiet lodge outside maun. good staff and front desk. room was equipped with a functioning kitchen and good bathroom. taxis are easy to call
5 out of 5
by A verified traveller

Great accommodation in Maun

Posted 5 Aug. 2019 on Hotels
Arrived early and were cheerily checked in at once. Lovely room with kitchenette. We thought we were getting a king bed plus sofa bed, but the manageress got the maid to make up 2 singles so we both slept well. Well stocked kitchen: only thing that stopped a 10/10 score was lack of oven (we did not notice this before shopping and ended up googling how to cook pizza without one on our second night there!). Fabulous deep bath. Very comfortable and enjoyable stay. Not in Maun centre (across the river) so car essential.
5 out of 5
by A verified traveller

Great stay

Posted 26 Jun. 2019 on Hotels
Lovely stay. Clean. Big room. Service was excellent. Would definitely stay again when next in Maun. Minimal livestock noise.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 25 Dec. 2018 on Hotels
4 out of 5
by A verified traveller

Posted 23 Dec. 2018 on Hotels
Aircondition defective, moved to another room No hot wstrr
5 out of 5
by A verified traveller from Grafton Aust

Posted 16 Jun. 2018 on Expedia
Very nice self contained units and the one we stayed in for one night included family room and all the utensils in the kitchen.Wi Fi was very good and the area was very quite and we had a very good sleep.Would stay again if coming to Maun again.
Comment from Hotel Management
20 Jun. 2018 by Queness inn staff, Hotel Management
Malkit, thank you so much for taking the time to leave this excellent review. We really appreciate your business,We are so blown away by your review.It made our day here at Queness Inn Guest house, Maun, Botswana,We’re here for you anytime.
4 out of 5
by Thyge

Posted 6 Nov. 2017 on Hotels
Clean, comfortable and big rooms with an equipped kitchen - a very solid and recommendable guesthouse on the outskirts of Maun, but only 5 min drive to the centre.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 23 Aug. 2019 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 12 Aug. 2019 on Expedia