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DoubleTree by Hilton Mazatlan

4.0 star property
Stylish hotel on the shore with 4 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for DoubleTree by Hilton Mazatlan

4 outdoor pools, pool umbrellas, pool loungers
Exterior
Suite, 1 Bedroom
Meeting facility
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • Playa Brujas
    12 min walk
  • El Cid Country Club Golf Course
    3 min drive
  • Punta Camaron Beach
    7 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    32 min drive

Room options

View all photos for Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront | Beach/ocean view

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Oceanfront

Junior Suite, 2 Double Beds, Balcony, Oceanfront

Junior Suite, 2 Double Beds, Balcony, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront

Deluxe Room, 1 Queen Bed, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

City view

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, City View

Junior Suite, 1 Queen Bed, City View | City view

Junior Suite, 1 Queen Bed, City View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds, City View

Junior Suite, 2 Double Beds, City View

Junior Suite, 2 Double Beds, City View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, City View

City view

Room, 1 Queen Bed, City View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View | City view

Deluxe Room, 2 Double Beds, City View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, City View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Varali Grand Hotel
Pool
Kids pool
Parking included
Free WiFi
4.4 out of 5, Excellent, (963)
The price is NZ$129
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Varali Grand Hotel

About the area

Mazatlán

At DoubleTree by Hilton Mazatlan you'll be within just a 15-minute stroll of Playa Brujas and Islands and Protected Areas of the Gulf of California. Highlights at this beachfront hotel include in-room free WiFi, balconies and plasma TVs. .A pampering day can include deep-tissue massages and hot stone massages along with facials and aromatherapy. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the 4 outdoor swimming pools and pool loungers. Business amenities include 2 meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 4-property class Zona Dorada hotel include The Mazatlan Malecón and Mazatlan International Center.

What's nearby

  • The Mazatlan Malecón - 3 min drive
  • El Cid Country Club Golf Course - 3 min drive
  • Mazatlan International Center - 7 min drive
  • Mazatlán Aquarium - 7 min drive
  • Cerritos Beach - 11 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 32 min drive

Restaurants

  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬1 min walk
  • ‪Villa Italia - ‬6 min walk
  • ‪Mané - ‬6 min walk
  • ‪La Casa Country - ‬1 min walk

About this property

DoubleTree by Hilton Mazatlan

Stylish hotel on the shore with 4 outdoor swimming pools
DoubleTree by Hilton Mazatlan offers its guests 4 outdoor swimming pools. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Mazatlan. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Mazatlán hotel.

  • 1 building
  • 281 guestrooms or units
  • 18 levels
  • 3 dining venues
  • Manager's reception (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Mazatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Free valet parking on site
  • Covered parking on site (MXN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (130 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 280 for adults and from MXN 140 for children
  • Covered self-parking fee: MXN 100.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Hotel
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Hotel Mazatlán

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Mazatlan?

DoubleTree by Hilton Mazatlan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Mazatlan?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Mazatlan on 17 Nov 2024 start from NZ$157.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Mazatlan?

Yep, DoubleTree by Hilton Mazatlan has free valet parking. A covered self car park is also available for MXN 100.00 per day.

Are there any beaches close to DoubleTree by Hilton Mazatlan?

Yep, DoubleTree by Hilton Mazatlan is a short 12-minute walk from Playa Brujas.

Is there a spa on site at DoubleTree by Hilton Mazatlan?

There's no onsite spa, but this property does offer services like facials as well as deep-tissue massages.

Does DoubleTree by Hilton Mazatlan have a pool?

Yep, and guests love it! DoubleTree by Hilton Mazatlan has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes DoubleTree by Hilton Mazatlan a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Mazatlan.

Does DoubleTree by Hilton Mazatlan serve breakfast?

Yeah, buffet brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Mazatlan?

No, DoubleTree by Hilton Mazatlan does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Mazatlan?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Mazatlan?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Mazatlan?

No, only service animals are allowed.

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 694 out of 1369 reviews" "
Rating 8 - Good. 336 out of 1369 reviews" "
Rating 6 - Okay. 162 out of 1369 reviews" "
Rating 4 - Poor. 96 out of 1369 reviews" "
Rating 2 - Terrible. 81 out of 1369 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Maricela

No water for two days
Stayed 2 nights in Jul 2024

4/10 Poor

Karina

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
2 dias estuvimos sin agua en el hotel, no tiene area de playa, las olas pegan en la barda del hotel, no te dejan meter bebidas al area de alberca y ahi todo super caro, al triple de lo que te puedes conseguir enfrente un refresco. No tiene actuvidades en la alberca que entretengan al cliente o algo para hacer ya que como dije, la playa no es buena wn esa area.
Stayed 6 nights in Jul 2024

2/10 Terrible

Lupe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
3 out of four day stay, we had np water. had to go down to lobby to use restroom.
Stayed 4 nights in Jul 2024

8/10 Good

Kenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! We loved the room, and the city views from the balcony. Our room was kept nice and clean. The only down side we experienced is that the hotel kept running out of water. Sometimes we would have to shower in the Spa area. Other than that excellent hotel choice! The pool area is beautiful! Would recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Guadalupe Granados

Stayed 5 nights in Jul 2024

6/10 Okay

Augustina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our room was on the street side and it was very loud; traffic, and Live music all night
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
everything very clean
Stayed 6 nights in Jul 2024

4/10 Poor

omar

Needs improvement
Stayed 3 nights in Jul 2024

8/10 Good

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location, very clean, staff very nice 3 pools nice beach
Stayed 2 nights in Jul 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2024

6/10 Okay

Jorge

Liked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maribel

Stayed 3 nights in Jul 2024

4/10 Poor

ALEJANDRO

Disliked: Property conditions & facilities
Por el precio que pagamos esperábamos algo diferente. No se ve como en las fotos. Las instalaciones necesitan mantenimiento, el área de alberca está poco cómodo, la playa en frente no es family friendly, casi no hay espacio de arena. Las calles alrededor son muy ruidosas, con mucho tráfico, la comida en el hotel está más o menos, varias veces tuvimos problemas con la regadera y el baño, logramos hacer cambio de habitación. No regresaría ahí.
Stayed 4 nights in Jul 2024

10/10 Excellent

mariela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience at double tree Mazatlán .
Stayed 3 nights in Jul 2024

8/10 Good

Maria

Stayed 6 nights in Jul 2024

6/10 Okay

Lourdes, Baldwin Park

Stayed 3 nights in Jul 2024

8/10 Good

Alexea C

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose, GREELEY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the property for seven days so we reserved two rooms four months in advance the only problem was that they gave us the rooms seven floors apart but after that we had a happy stay all the staff was very nice, we would stay at the Double Tree again. Thank you
Stayed 7 nights in Jun 2024

4/10 Poor

Horacio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Art

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
El personal o staff sí es atento y amable. Sin embargo, faltan algunos detalles de organización y más personal en áreas importantes; las instalaciones les falta también más mantenimiento y limpieza… incluso en el primer día en el cuarto hubo una mala experiencia, porque debajo de una almohada había un insecto vivo y entre las sábanas había residuos de alimentos previos a nuestra llegada. Se puede mejorar para una mejor experiencia y satisfacción general en el servicio de hospedaje, principalmente por parte del área directiva o administrativa del hotel.
Stayed 5 nights in Jul 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was pretty decent compared to the pictures. Upon our arrival the sink had like pink toothpaste smeared and was clogged. We didn’t know the room had a balcony which was nice but the lock was broken so we couldn’t lock it. The breakfast was alright but the lunch was really good. All the workers were very friendly and our housekeeper Maribel was the best whenever we needed something. They didn’t have enough pool towels or seating almost our whole stay due to people that were not staying there being there so we didn’t get to enjoy the pool until our last two days after staying there nine days. Overall the stay was ok if it’s your first time visiting but i wouldn’t stay here again in the future
Stayed 9 nights in Jun 2024

8/10 Good

joe

Travelled with partner
Liked: Cleanliness, staff & service
Not enough elevators when they’re fully occupied
Stayed 2 nights in Jun 2024

2/10 Terrible

Alma, Pomona

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked four rooms on Expedia and had nothing but problems as soon as we tried to check in. The hotel overbooked room so we had a very hard time getting our rooms. One room was ready on time at 4pm, the next at 5pm, the next at 6pm and the fourth was not ready at 7pm so we had to go complain. The hotel staff was completely unbothered. My whole party missed our restaurant reservations because we had to deal with the hotel issues. It was such a horrible experience. They said we would not get our money back if we canceled the 4 rooms. And that check-in time is just an estimate, they were not obligated to have our rooms ready on time. We had to complain 4 times to the hotel staff for the 4th room. At 7pm, they agreed to finally give my guests a room and changed the check out time for all 4 rooms until 1pm. Come to check out time, they did not make any notes and did not honor what the hotel manager Geraldine stated to us. Geraldine and her staff were completely dismissive and rude, maybe it’s due to inexperience. The rooms were dirty, old and had mold in many locations. We requested towels on 5 different occasions and did not receive them. We would wait a couple hours and no one would bring them. We had to go to the reception area to physically get them ourselves. Service was beyond horrible. We will never book here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria Esther

Travelled with family
Liked: Cleanliness, staff & service
Great property, nice rooms, Comfty beds Terrible wait for elevators!
Stayed 4 nights in Jun 2024