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December 2024

Room options

View all photos for Ocean View Elite Golf Experience

View from room

Ocean View Elite Golf Experience

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View

View from room

Room, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

View from room

Ocean View Elite

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Pool View

View from room

Room, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Pool View

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Room Standard With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Sea View

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view
El Cid El Moro Beach Hotel
Pool
Hot tub
All-inclusive
Kids pool
3.9 out of 5, Good, (786)
The price is NZ$230
for 1 night
includes taxes & fees
19 Nov - 20 Nov
El Cid El Moro Beach Hotel

About the area

Mazatlán

A family-friendly stay in Mazatlán awaits you at El Cid Castilla Beach Hotel. Within just a 15-minute stroll, you'll find Playa Brujas and Punta Camaron Beach. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges and a full-service spa. .The buffet restaurant, LA ALHAMBRA RESTAURANT, serves international cuisine and is open for breakfast and lunch. Spend the day at the beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Added amenities include a children's swimming pool, a coffee shop/cafe and a snack bar/deli. There's also self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3.5-property class Zona Dorada resort include The Mazatlan Malecón and Mazatlán Aquarium.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Punta Camaron Beach - 14 min walk
  • El Cid Country Club Golf Course - 17 min walk
  • Mazatlán Aquarium - 7 min drive
  • Mazatlan International Center - 8 min drive
  • Cerritos Beach - 12 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 32 min drive

Restaurants

  • ‪Los Arcos - ‬4 min walk
  • ‪Rico's Café Zona Dorada - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪La Casa Club el Cid - ‬6 min walk
  • ‪La Casa Country - ‬5 min walk

About this property

El Cid Castilla Beach Hotel

Beachfront resort with relaxing spa services
Some rates at El Cid Castilla Beach Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Cid Castilla Beach Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar.

A business centre and meeting rooms are available. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly El Cid Castilla Beach Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 3.5-star Mazatlán resort is smoke free.

  • 500 guestrooms or units
  • 17 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1982
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
El Cid Castilla Beach Hotel offers 500 accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a bath, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

Languages

English, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Parking on site (MXN 70 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL ALCAZAR
  • LA ALHAMBRA RESTAURANT
  • LA PERGOLA

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 17 floors
  • 3 buildings
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 150.0 per day.
  • Cots (infant beds) are available for MXN 150.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: MXN 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self-parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 150.0 per day
  • Rollaway bed fee: MXN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

Frequently asked questions

What is the cancellation policy at El Cid Castilla Beach Hotel?

El Cid Castilla Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Cid Castilla Beach Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at El Cid Castilla Beach Hotel on 10 Nov 2024 start from NZ$183.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at El Cid Castilla Beach Hotel?

Yep, El Cid Castilla Beach Hotel has a self car park for MXN 70 per day.

Are there any beaches close to El Cid Castilla Beach Hotel?

Yep, El Cid Castilla Beach Hotel is a short 8-minute walk from Playa Brujas. Fun beach activities include snorkelling, parasailing and fishing. You can also find boat tours.

Is there a spa on site at El Cid Castilla Beach Hotel?

Yep, there is an onsite spa at El Cid Castilla Beach Hotel. You'll enjoy services like massages.

Does El Cid Castilla Beach Hotel have a pool?

El Cid Castilla Beach Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at El Cid Castilla Beach Hotel?

El Cid Castilla Beach Hotel features a full-service spa, an outdoor pool and 4 restaurants.

What makes El Cid Castilla Beach Hotel a romantic place to stay?

Beachfront dining and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at El Cid Castilla Beach Hotel.

Is El Cid Castilla Beach Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as cots/infant beds in the guestrooms, it's no surprise that El Cid Castilla Beach Hotel is a hit with families.

Is there a free airport shuttle available at El Cid Castilla Beach Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at El Cid Castilla Beach Hotel?

Yep, you can grab a meal at El Cid Castilla Beach Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at El Cid Castilla Beach Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at El Cid Castilla Beach Hotel?

No, pets are not allowed.

Is there a golf course on site at El Cid Castilla Beach Hotel?

There is a golf course next to El Cid Castilla Beach Hotel.

El Cid Castilla Beach Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1001 reviews" "
Rating 8 - Good. 287 out of 1001 reviews" "
Rating 6 - Okay. 186 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 77 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ethan Y

Stayed 4 nights in Jul 2024

10/10 Excellent

joanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was walking distance to a lot of amenities… AC was amazing in the rooms
Stayed 4 nights in Jul 2024

6/10 Okay

Nicole Denise

Travelled with family, Business traveller
For elite things were never really opened. Has to pay for refrigerator. And prices were wrong
Stayed 9 nights in Jul 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Mercy, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities
First, the customer service is not that good, they take their time serving you. Second, we pay for all inclusive, our room did not have a refrigerator, they gave us no water, if we wanted it with an extra charge, I think 50.00 pesos, ridiculous price for a water. Every day the food was the same, there was no variety. In some parts of the hotel it was dirty, our rooms took a while to clean. Not satisfied with the service
Stayed 6 nights in Jul 2024

10/10 Excellent

RAMON

Stayed 4 nights in Jul 2024

4/10 Poor

George

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
For the price that we paid, I would have expected a resort better kept. Some of the furniture looked old and outdated with scratched and scrapes. Some of the bedding was stained.
Stayed 7 nights in Jul 2024

8/10 Good

Carolyn Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how family friendly El Cid is and the amenities for families. We opted for Club Elite and having the assistance of staff with anything made our first trip to Mexico that much easier. We also had access to all restaurants at all El Cid resorts which was great because we enjoyed the Japanese place the best of what we tried. The biggest disappointment was the food - but we love good food and have high expectations. I wouldn’t let that outweigh the other amenities.
Stayed 5 nights in Apr 2024

6/10 Okay

ivan

Travelled with family and small children
I really like that you could leave your balcony door open and have the breeze and the sounds of the waves come into the room giving you a peaceful sleep
Stayed 5 nights in Jul 2024

10/10 Excellent

anel

Stayed 2 nights in Jun 2024

4/10 Poor

Enrique

The food is limited
Stayed 5 nights in Jun 2024

4/10 Poor

Sergio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Inclusive was not as inclusive as I thought, there was limited especially in drinks, beer was awful and they only had Tecate! The room was not to up to average standards, bathroom and shower was old.
Stayed 1 night in Jun 2024

2/10 Terrible

Abigail

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon stepping into the room, the strong odor of filth and dirt hit me. I called the front desk to cancel my reservation, but they told me the person handling refunds was unavailable. Despite not knowing if I would get my money back, I left the hotel immediately. I couldn't fathom how people could tolerate staying there; the sensation of bugs crawling was unsettling.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jesus

Stayed 3 nights in Jun 2024

10/10 Excellent

Lamberto

Stayed 2 nights in Jun 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was close to many other shops.
Stayed 2 nights in Jun 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Amenities
Todo muy limpio y todos muy amables
Stayed 4 nights in Jun 2024

10/10 Excellent

MANUEL ARTEAGA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Small but very nice place! Great value for your dollar.
Stayed 4 nights in Jun 2024

8/10 Good

susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at cid properties a few times. This time around we stayed at cid castilla which we love. We wanted something more spacious and better views. Yadira was absolutely fabulous when upgrading us to a tower at moro cid with gorgeous views on 12th floor. Most employees at cid were very friendly and always at your service.
Stayed 6 nights in May 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Cinthya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Recientemente tuvimos estancia en Cid castilla, definitivamente su servicio excepcional el stuff es amable y se preocupan por ti, algunas renovaciones de la propiedd quedarian super pero igual amamos el cid castilla!
Stayed 5 nights in May 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

ROMAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was right on the beach. Golf course right in front of the property
Stayed 3 nights in May 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
I got the best service by the supervisor of guest service concierge the girl was amazing she answer all questions and guide us thru the properties
Stayed 3 nights in Apr 2024

8/10 Good

ben Williamson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for family with kids. Great pools for kids.
Stayed 6 nights in May 2024