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Hotel Playa Mazatlan

3.0 star property
Family fun on the beach, with 5 outdoor pools, near Mazatlán Aquarium

Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, pool loungers
On the beach, beach umbrellas, beach towels, beach volleyball
Porch
Terrace/patio
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • All-inclusive
The current price is NZ$232
includes taxes & fees
29 Apr - 30 Apr

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    ‪10 min walk‬
  • El Cid Country Club Golf Course
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪6 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar todo incluido

Premium bedding, in-room safe, desk, iron/ironing board

Habitación estándar todo incluido

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Beach/ocean view

Habitación estándar Vista al Mar Todo Incluido

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

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About the area

Mazatlán

A family-friendly stay in Mazatlán awaits you at Hotel Playa Mazatlan. Within steps you'll find Sea Shell City Museum and Punta Camaron Beach within a short 5-minute stroll. Highlights at this beachfront hotel include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and aromatherapy. The buffet restaurant, La Terraza, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. US George Sports Bar is the hotel's own sports bar, serving drinks along with light fare. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site free kids' club and gym. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Zona Dorada hotel include The Mazatlan Malecón and Mazatlán Aquarium.

What's nearby

  • Punta Camaron Beach - 3 min walk - 0.3 km
  • The Mazatlan Malecón - 10 min walk - 0.8 km
  • El Cid Country Club Golf Course - 5 min drive - 2.8 km
  • Mazatlán Aquarium - 6 min drive - 3.8 km
  • Cerritos Beach - 17 min drive - 7.7 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬4 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster Bar - ‬2 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Vittore - ‬3 min walk

About this property

Hotel Playa Mazatlan

Family fun on the beach, with 5 outdoor pools, near Mazatlán Aquarium
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Playa Mazatlan offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Playa Mazatlan. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

  • 400 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1955
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Playa Mazatlan?

Hotel Playa Mazatlan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Playa Mazatlan?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Playa Mazatlan on 29 Apr 2025 start from NZ$232.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Playa Mazatlan?

Yep, Hotel Playa Mazatlan has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Playa Mazatlan?

Yep, Hotel Playa Mazatlan is a short 3-minute walk from Punta Camaron Beach. Fun beach activities include volleyball.

Is there a spa on site at Hotel Playa Mazatlan?

Yep, there is an onsite spa at Hotel Playa Mazatlan. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Playa Mazatlan have a pool?

Hotel Playa Mazatlan has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Playa Mazatlan?

Hotel Playa Mazatlan features 5 outdoor pools, a full-service spa and 6 restaurants.

What makes Hotel Playa Mazatlan a romantic place to stay?

Beachfront dining and a bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Playa Mazatlan.

Is Hotel Playa Mazatlan family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Hotel Playa Mazatlan is a hit with families.

Is there a free airport shuttle available at Hotel Playa Mazatlan?

No, Hotel Playa Mazatlan does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Playa Mazatlan?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Playa Mazatlan?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Playa Mazatlan?

No, only service animals are allowed.

Hotel Playa Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 520 out of 1007 reviews
Rating 8 - Good. 240 out of 1007 reviews
Rating 6 - Okay. 119 out of 1007 reviews
Rating 4 - Poor. 71 out of 1007 reviews
Rating 2 - Terrible. 57 out of 1007 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

kevin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
we reserved a garden view room. what we got had no windows that opened, and the one window we had faced a dark hallway and a wall. no view of anything except the black hallway and people walking right past our unit, so we had to keep the drapes closed. felt like we had rented a jail cell. In addition, the food served in the buffet (as well as several of the plated meals we were served) were usually tepid (not hot) and sometimes just plain cold. on the plus side, the staff were courteous and responsive and the sports bar, karaokee night were good times. The food and the "garden view" room at this all inclusive are simply not provided in a way to make this hotel a great choice.
Stayed 7 nights in Jan 2025

10/10 Excellent

Evan

Travelled with family, Travelled with group
Liked: Amenities
Didnt like times things were open at. Swim up bar isnt open in winter cause not heated pool
Stayed 10 nights in Jan 2025

4/10 Poor

Irene

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location. Older resort and outdated. Facilities such as the “sports bar” I would rate at a zero and equivalent to sitting in a buddy’s basement except you’re on lawn chairs instead of lazy boys. I paid for the all inclusive and fully regret it. The food was bland and identical for lunch and dinner daily. I could not stomach buffet by third day. The snack bar is good for kids as its main feature is hot dogs and hockey puck burgers. The sushi was served fresh out of a 3 day storage in the fridge. I’ve had better from a Safeway deli. Only 1 restaurant available per evening and you must reserve by 10am for that evening or you’re stuck eating beans and mashed potatoes at the buffet. If you insist on staying at this location, opt out of the all inclusive and use your $ at any nearby restaurant. There is so many fantastic options within walking distance or within a $5 pulmonia ride. The biggest letdown was the coffee, the lack of it in the rooms. The “cafe” onsite will not let you walk out with a coffee unless you bring your own cup. There are 5 coffee options in the cafe and all were weak and unimpressive. The pastries were stale and sad looking. Depending on your server, morning coffee at buffet was served with either powdered creamer or if you tipped enough, real cream packets. I saw the head honcho every morning in the buffet,belly hanging out sipping on TEA being catered by at least 3 servers. The marching bands playing on the beach every night destroy the beautiful view.
Stayed 4 nights in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this place. Been coming here for over 30 years. It still feels like Mexico…warm and friendly. 5-STARS
Stayed 6 nights in Jan 2025

8/10 Good

Joyce J

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Hotel (old school Mexico vibe), the beach and the area. Two blocks to shopping, bars and restaurants. In fact I would give it five stars except every single day this horrible band comes down the beach and blasts you out of your room or palapa! I can only compare it to an elementary school marching band, no, that would be an insult to children! It’s truly awful 😣
Stayed 5 nights in Jan 2025

10/10 Excellent

Elizabeth

Stayed 7 nights in Dec 2024

10/10 Excellent

Yazmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita la vista al mar, las actividades son divertidas, los restaurantes tienen comida muy rica y el staff es en extremo amable y helpful.
Stayed 4 nights in Jan 2025

6/10 Okay

William

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It was quaint and the staff was friendly and accommodating. Upon check in we were told we did not have the all inclusive option included in our reservation, although not a huge extra expense not an expected one either. The buffet was small, and not impressive, and the other restaurants were only available certain nights by reservation only. The bars didn’t open until 11am, and only one bar open past 11pm. The rooms definitely were not fancy, or even a little bit soundproof. Every morning starting around 6:30 we heard dish carts rolling on the tile and dishes rattling, staff setting up for whatever was going on for the day which most mornings meant a lot of slamming. All of which sounded right outside our door. Once we settled into our routine this was a nice place to stay. The beach was beautiful and it was close to a downtown shopping area with several restaurants and shops.
Stayed 6 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast buffet can be better.Check in was fast and easy. Hotel is alittle outdated.
Stayed 5 nights in Dec 2024

8/10 Good

Anthony, st. francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true Mexico getaway! This property is massive. Many pools, restaurants,shows, staff, bars, cenote and amenities. Most staff here speak very little English but it was great. Not an international destination and mostly families from cities around Mexico on holiday visit here. For an All Inclusive resort the food and drinks were outstanding. You need a map to find everything at this hotel. Ocean views from hotel room is breathtaking. Walking distance to many shops and attractions. On a public beach with many vendors and bands.
Stayed 8 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 4 nights in Dec 2024

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
People are great, but it has limited food choices. Almost the same food for breakfast, lunch and dinner.
Stayed 7 nights in Dec 2024

10/10 Excellent

felix ANDRADE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. This is my 4 or 5 time staying here. Nice clean hotel right at the beach. Food is great. Be carefull its buffet stlye so you end up eating to much and gaining weght lol. This time we stayed on leftside of property. Well they just open a night club for new years and noise level was way too much till 3 or 4am. Then hotel clean up crew showed up and they were bit noisy too. Not sure if this will contuine to be issue in future but recommened asking before booking because it does drain you because lack of sleep over days. People stayed on right side of hotel said they did hear night club but just heard people coming in to rooms late night or early morning. In all stay was great could been better with noise issue we had on left side of hotel. As to safety of Mazatlan we had no issue but we were super carefull were we went and with who. Never out too late. But many others were out late had no issue in tourist zone. Overall we love Mazatlan and this hotel. Just be safe and plan out everything good and you have a awesome time. Check out at 11am you only use bathrooms after 11 not rest of hotel which is bummer if you have later flights out from mazatlan. Be ready for that also or ask hotel how to accomate for that too.
Stayed 5 nights in Dec 2024

4/10 Poor

Stacey

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Daniel

Liked: Amenities
I did not like that check in and and the checkout because you get restrictions like not able to use bathrooms or the pool anymore
Stayed 4 nights in Dec 2024

10/10 Excellent

Derrick Michael John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Playa Mazatlan exceeded all expectations! A fantastic place to vacation!
Stayed 7 nights in Dec 2024

8/10 Good

liliana

Liked: Cleanliness, amenities, property conditions & facilities
Jacuzzi was cold
Stayed 3 nights in Dec 2024

10/10 Excellent

Aidee

Liked: Cleanliness, staff & service
Maybe needs some remodeling soon
Stayed 4 nights in Dec 2024

10/10 Excellent

Rogelio

Stayed 5 nights in Dec 2024

4/10 Poor

Ernesto, Seattle

Travelled with partner
Disliked: Property conditions & facilities
The bed was on a cement block and the mattress looked dirty The shower did not have hot water The food all tasted the same The waiters were lovely…lots and lots of kids and loud music
Stayed 6 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness
.
Stayed 5 nights in Nov 2024

8/10 Good

Janet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is the loud music that plays til early morning.
Stayed 14 nights in Nov 2024

6/10 Okay

Everardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are outdated, buffet was terrible
Stayed 4 nights in Nov 2024