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Hotel Playa Mazatlan

3.0 star property
Ocean-view hotel with a swim-up bar, near Mazatlán Aquarium

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Photo gallery for Hotel Playa Mazatlan

5 outdoor pools, pool umbrellas, pool loungers
Front of property
Habitación estándar Vista al Mar Todo Incluido | Beach/ocean view
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Gym
Reviews
8.2

Very good

Popular amenities

  • All-inclusive
    All-inclusiveAll-inclusive
  • Bar
    BarBar
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110
  • Popular LocationThe Mazatlan Malecón10 min walk
  • Popular LocationEl Cid Country Club Golf Course5 min drive
  • Popular LocationMazatlán Aquarium6 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)32 min drive

Room options

View all photos for Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

Habitación 1 cama King todo incluido

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Vista al Mar solo hospedaje

Habitacion Estandar Vista al Mar solo hospedaje | Beach/ocean view

Habitacion Estandar Vista al Mar solo hospedaje

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitacion Estandar solo hospedaje

Premium bedding, in-room safe, desk, iron/ironing board

Habitacion Estandar solo hospedaje

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar todo incluido

Premium bedding, in-room safe, desk, iron/ironing board

Habitación estándar todo incluido

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación estándar Vista al Mar Todo Incluido

Habitación estándar Vista al Mar Todo Incluido

Habitación estándar Vista al Mar Todo Incluido

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

Habitación de Lujo todo incluido

Highlights

Balcony or patio
Air conditioning
HDTV
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Viaggio Resort Mazatlán
Pool
All-inclusive
Kids pool
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4.4 out of 5, Excellent, (863)
The price is NZ$263
for 1 night
includes taxes & fees
14 Jul - 15 Jul
Viaggio Resort Mazatlán

About the area

Mazatlán

A family-friendly stay in Mazatlán awaits you at Hotel Playa Mazatlan. Within steps you'll find Sea Shell City Museum and Punta Camaron Beach within a short 5-minute stroll. Highlights at this beachfront hotel include 6 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and aromatherapy. The buffet restaurant, La Terraza, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. US George Sports Bar is the hotel's own sports bar, serving drinks along with light fare. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site water park and free kids' club. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Zona Dorada hotel include The Mazatlan Malecón and Mazatlán Aquarium.

What's nearby

  • The Mazatlan Malecón - 10 min walk
  • Teodoro Mariscal Stadium - 4 min drive
  • El Cid Country Club Golf Course - 5 min drive
  • Mazatlán Aquarium - 6 min drive
  • Olas Altas Beach - 16 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬4 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster Bar - ‬2 min walk
  • ‪Cheers - ‬6 min walk
  • ‪Margaritas Restaurant - ‬3 min walk

About this property

Hotel Playa Mazatlan

Ocean-view hotel with a swim-up bar, near Mazatlán Aquarium
Some rates at Hotel Playa Mazatlan are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Playa Mazatlan, you'll find a full-service spa, a water park, and 5 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Hotel Playa Mazatlan. Limited free parking is available on a first-come, first-served basis.

This 3-star Mazatlán hotel is smoke free.

  • 400 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1955
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hotel Playa Mazatlan offers 400 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mazatlán hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CAPITAN JACK
  • Casa Roberto
  • Georginis Restaurant
  • La Terraza
  • US George Sports Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas
  • Water park

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 1955
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Playa Mazatlan?

Hotel Playa Mazatlan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Playa Mazatlan?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Hotel Playa Mazatlan on 3 Jul 2024 start from NZ$239.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Playa Mazatlan?

Yep, Hotel Playa Mazatlan has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Playa Mazatlan?

Yep, Hotel Playa Mazatlan is a short 3-minute walk from Punta Camaron Beach. Fun beach activities include volleyball.

Is there a spa on site at Hotel Playa Mazatlan?

Yep, there is an onsite spa at Hotel Playa Mazatlan. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Playa Mazatlan have a pool?

Hotel Playa Mazatlan has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Playa Mazatlan have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Hotel Playa Mazatlan?

Hotel Playa Mazatlan features 5 outdoor pools, a full-service spa and 6 restaurants.

What makes Hotel Playa Mazatlan a romantic place to stay?

Beachfront dining and a bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Playa Mazatlan.

Is Hotel Playa Mazatlan family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Hotel Playa Mazatlan is a hit with families.

Is there a free airport shuttle available at Hotel Playa Mazatlan?

No, Hotel Playa Mazatlan does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Playa Mazatlan?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Playa Mazatlan?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Playa Mazatlan?

No, only service animals are allowed.

Hotel Playa Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 501 out of 1001 reviews" "
Rating 8 - Good. 257 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 71 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Erick

Stayed 4 nights in Mar 2024

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harassed by Staff
Staff and customer service was horrible I felt harassed by staff at all times. I lost my hotel bracelet and they made me pay to replace the bracelet.
Stayed 5 nights in Mar 2024

10/10 Excellent

Vianey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely polite, we upgraded to the all inclusive totally worth it!! They made special accomodations which I will be firever grateful and most definately returning!
Stayed 4 nights in Mar 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food staff hotel were awesome! The bands on the beach ... not so much, very obnoxious!
Stayed 6 nights in Mar 2024

8/10 Good

Willard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is great here.
Stayed 1 night in Mar 2024

10/10 Excellent

Luz

Stayed 2 nights in Mar 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to take children but it is not quiet. A good place for large parties and partying in general. Restaurants were excellent
Stayed 5 nights in Mar 2024

10/10 Excellent

Joanna, Sparks

Stayed 1 night in Mar 2024

8/10 Good

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We enjoyed our time at the hotel. We liked the fact that there are many pools, and more than half of them are warmed. For a stay in March it's a must to stay at a hotel with heated pools. We did the all inclusive package, and we feel like the hotel does not provide enough open times to get a bite to eat throughout the day, but during the times that they want you to eat there are many restaurant options available. The area surrounding the hotel is ideal with many shopping options, and restaurants if you choose to eat off the property. An ideal option if it's cheaper would be to bypass the all inclusive option and eat at the surrounding restaurants.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and friendly staff. Great location close to shopping food options.
Stayed 4 nights in Jan 2024

8/10 Good

Leticia, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with a total of 8 people and we all had only great things to say about this place. Very clean and all the staff we encountered were very friendly. Multiple options for food. If loud music is not for you, this hotel is not for you. 2 of the 8 guests were under 4 years old but the loud music was not an issue for them. Beach access was great and very close to the malecón. Beer on tap options were Indio and Tecate light. I felt no need to make a reservation at the restaurants on site because the buffet options were plenty. Already booked my next stay in a few months.
Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 start hotel
The hotel is not 5 starts, maybe a 3. Kind of disappointing. Check in was a nightmare. The hotel is very dated. I should have researched more before booking the stay. The only nice thing about it is the beach access.
Stayed 2 nights in Mar 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Beach access; Dining and Cabana staff were thorough. Walkable to shopping and local establishments; MAZATLAN letters too; Great options for food on and off property. Taxi, red truck, and Pulmonia options just out the front door. Felt safe; great sunsets and great weather; Mexican Show with traditional state dances, songs, and mariachi band were fabulous. Cons--Towel Thieves (we were charges 250 pesos per towel) since we did not have the towel cards to return at check out; Volume of Beach bands (sometimes 5 were playing at a time) starting after lunch until after sunset; Vendors allowed on the resort side of the rope barrier to peddler their wares; beggars allowed on the resort side of the rope barrier to ask for money; beds had plastic liners under sheets that made noise everytime you rolled over
Stayed 7 nights in Mar 2024

4/10 Poor

michael robert

Travelled with family
The Hotel Playa Mazatlan was very clean, very comfortable and the staff were beyond helpful. My issue and the reason I will never go back there and not recommend the hotel to anyone was the noise. Bands made up of trumpets, trombones, tubas and worst of all base drums played constantly right in front of the hotel. Four people would pay the band to play and hundreds of hotel guest had to listen to it constantly. A couple of times we had three bands playing different songs on the beach right in front of the hotel at the same time. Never again!
Stayed 7 nights in Mar 2024

2/10 Terrible

Rafael

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Poor customer service and not friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Lynnette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our 2 week stay at the hotel Playa Mazatlan…but the bands on the beach were another story. On a couple of daily occasions, we counted 11 different bands. Every single day from approximately 12:15pm - 10:30pm they played non stop. Most days, at times, there were 2-3 bands all at the same time, all playing different songs, within 100’ of each other & only 30’ from us. We couldn’t even have a conversation or hear the ocean or the birds all afternoon & into the evening. Most nights the lovely supper entertainment was drown out by all their playing as well. The noise level was horrible & inescapable, from lunchtime til we retired in the evening. That was our only disappointment.
Stayed 14 nights in Feb 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere of the hotel. You can get the Banda at the beach, buy snacks, souvenirs and staff is really friendly. My only suggestion is improving food quality at the snack bar.
Stayed 3 nights in Mar 2024

6/10 Okay

Willie

Liked: Cleanliness

6/10 Okay

Lori

Travelled with family
We could not get service for drinks and could not order food
Stayed 7 nights in Feb 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
To old
Stayed 6 nights in Jan 2024

8/10 Good

Juan, El Paso

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good stay overall, friendliness was tough with employees.
Stayed 3 nights in Mar 2024