Hotel Riu Emerald Bay - All Inclusive

3.5 star property
Beachfront, with full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Aerial view
Lobby
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110
  • Witches Beach
    9 min walk
  • Mazagua Aquatic Park
    10 min walk
  • Marina Mazatlan Golf Course
    4 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    33 min drive

Room options

Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Hairdryer
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Duplex (Room | U)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Family Suite, 2 Bedrooms (C)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Shower/bath combination
Hairdryer
Private bathroom
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, Sea View (M)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Duplex (Room | B2C-US)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Duplex (Room | C)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
  • 37 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Private bathroom
2 bathrooms
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 8
  • 4 Double Beds

Family Room, Ocean View (C)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | C)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Shower/bath combination
Hairdryer
Private bathroom
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Sea View (M)

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Jetted bath
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room (C)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (Superior, M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Shower/bath combination
Hairdryer
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Duplex (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Family Suite, Garden View (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Shower/bath combination
Hairdryer
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Duplex (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
  • 54 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Sofa Beds

Superior Room (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Superior Room (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Family Suite, 2 Bedrooms (Superior, B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Shower/bath combination
Hairdryer
Private bathroom
  • 84 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms, Garden View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Sofa bed - double
2 bedrooms
Blackout curtains
Shower/bath combination
Hairdryer
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior, L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Double Room (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (Superior, U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Shower/bath combination
Hairdryer
  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Shower/bath combination
Hairdryer
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Junior Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Jetted bath
Bidet
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (B2C-CAN)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Double Room (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 8
  • 4 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Family Room, Ocean View (B2C-CAN)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
2 bedrooms
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Duplex (Room | B2C-CAN)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

Double Room (B2C-CAN)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Family Room, Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room, Sea View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

Family Suite -6 Guests- With Garden View

  • Sleeps 6
  • 1 King Bed, 1 Single Sofa Bed and 2 Double Beds

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Double Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Family Suite -8 Guests- Superior

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Suite

  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Mazatlán

An all-inclusive stay in Mazatlán awaits you at Hotel Riu Emerald Bay - All Inclusive. Within just a 15-minute stroll, you'll find Witches Beach and Mazagua Aquatic Park. Highlights at this beachfront property include 5 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include deep-tissue massages, body wraps and facials along with access to the sauna and hot tub. The buffet restaurant, Las Tres Islas, is open for breakfast and dinner. Sports Bar is the property's own sports bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Free buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3.5-property class Cerritos property include Cerritos Beach and The Mazatlan Malecón.

What's nearby

  • Witches Beach - 9 min walk - 0.8 km
  • Mazagua Aquatic Park - 10 min walk - 0.9 km
  • Marina Mazatlan Golf Course - 4 min drive - 2.5 km
  • Mazatlan International Center - 8 min drive - 4.8 km
  • Cerritos Beach - 10 min drive - 4.6 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪Kelly's Bar - ‬5 min drive
  • ‪The Bistro - ‬15 min walk
  • ‪Playa Brujas - ‬11 min walk
  • ‪La Cordeliere - ‬5 min drive
  • ‪El Seis Coffee House and Bakery - ‬5 min drive

About this property

Hotel Riu Emerald Bay - All Inclusive

Beachfront, with full-service spa
Hotel Riu Emerald Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Emerald Bay - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 7 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and limo/town car service are available. Event space at this property measures 5167 square feet (480 square metres) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Emerald Bay - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Mazatlán property.

  • 1028 guestrooms or units
  • 20 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 7 bars or lounges
  • 5167 sq ft of conference space
  • 480 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
Hotel Riu Emerald Bay - All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Mazatlán property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • No lift

More

  • 100% renewable energy
  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Emerald Bay - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Frequently asked questions

What is the cancellation policy at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Emerald Bay - All Inclusive?

Yep, Hotel Riu Emerald Bay - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Emerald Bay - All Inclusive?

Yep, Hotel Riu Emerald Bay - All Inclusive is a short 9-minute walk from Witches Beach. Fun beach activities include volleyball and windsurfing.

Is there a spa on site at Hotel Riu Emerald Bay - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does Hotel Riu Emerald Bay - All Inclusive have a pool?

Hotel Riu Emerald Bay - All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hotel Riu Emerald Bay - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Riu Emerald Bay - All Inclusive?

Hotel Riu Emerald Bay - All Inclusive features 2 poolside bars, 5 outdoor pools and a full-service spa.

Is Hotel Riu Emerald Bay - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hotel Riu Emerald Bay - All Inclusive is a hit with families.

Does Hotel Riu Emerald Bay - All Inclusive serve breakfast?

You bet, free buffet brekkie is available daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Emerald Bay - All Inclusive?

No, Hotel Riu Emerald Bay - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Emerald Bay - All Inclusive?

Relax with a coldie at the 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Riu Emerald Bay - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Emerald Bay - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Emerald Bay - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 835 out of 1748 reviews" "
Rating 8 - Good. 413 out of 1748 reviews" "
Rating 6 - Okay. 238 out of 1748 reviews" "
Rating 4 - Poor. 143 out of 1748 reviews" "
Rating 2 - Terrible. 119 out of 1748 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Luis Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
No valley parking . Long walk to hotel after parking in parking lot . Have to walk up to hotel . Also no ac on stage area . Super hot .
Stayed 4 nights in Aug 2024

6/10 Okay

Selene

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was unorganized
Stayed 4 nights in Aug 2024

2/10 Terrible

Ruby

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad service, not answering phone calls, air conditioner not working, elevators not working properly. Limited dining options, bad bartending, refrigerator in room leaking water not cooling. Overall bad hotel, not able to get a refund for the last night even though we contacted them three days before the cancellation policy ended. I do not recommend.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
No volveré
Las instalaciones de la mayoría del hotel son viejas, no se sentía el aire acondicionado en los restaurantes ni en el lobby, donde tenían sólo ventiladores. El servicio de mucho del personal daba mucho que desear, no quiero generalizar, pero muchos te hacían malas caras y hacían las cosas e mala gana. No hay room service, la comida no era la mejor, en general yo no volvería a hospedarme ahí, a la próxima prefiero pagar un upgrade y elegir otro hotel.
Stayed 7 nights in Aug 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

MARIA EUGENIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VOLVEREMOS PRONTO
LA PASAMOS ESTUPENDO, MUY LIMPIAS Y BONITAS LAS INSTALACIONES, LA COMIDA DELICIOSA Y EL SERVICIO EXCELENTE, MUCHAS GRACIAS
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

willie Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that they didn’t have enough sea food. Like local recipes
Stayed 4 nights in Aug 2024

10/10 Excellent

maria abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantador
me encantaron las instalaciones y cuenta con lo necesario y mas paea tener una estancia placentera
Stayed 3 nights in Aug 2024

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like it Thank you
Stayed 4 nights in Aug 2024

2/10 Terrible

Víctor alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible no hay vallet parking No hay aire en el lobby Horrible comida El aseo asqueroso hay cucarachas Mi cuarto se inundó
Stayed 3 nights in Aug 2024

2/10 Terrible

Claudia G

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was given a room that was outdated and damaged with rust all over the tub. When I spoke with the manager he was extremely rude. I was asked to pack and check out of that room in order to be moved to a different room. The new room had a broken remote, I called the front desk 3 times before a technician came to fix the issue. This is by far the most unpleasant stay ever.
Stayed 4 nights in Aug 2024

4/10 Poor

Marina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom unsafe, unclean pools. Bad service, Limited towels. Unprofessional staff.
Stayed 7 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 4 nights in Aug 2024

6/10 Okay

Javier

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Checking inn was terrible, no towels the first day did not get towels till the next day at 10am Even the concierge said they overbook at RIU. I follow RIU a lot but todays trip was disappointing For was good waiters were very friendly bar service was great room was good with a great view.
Stayed 5 nights in Aug 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort all around
Stayed 5 nights in Jul 2024

8/10 Good

Guillermo

Travelled with family
Food was average at best We had trouble with room key we probably had it reactivated about 20 times. It just sucked we had to take elevator back down to lobby everytime we had to reactivate our room key and there was a big wait time on elevators.
Stayed 4 nights in Jul 2024

10/10 Excellent

Perla Bernice

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Beach was accessible.
Stayed 5 nights in Jul 2024

8/10 Good

Agueda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el trato del personal, fueron muy amables y atentos. El Hotel es muy bonito, me quedé en uno de los cuartos duplex, muy espacioso para la familia, me gusto porque tenía dos baños. Solo que me pareció que los baños tenían un poquito de mal olor, se miraban limpios pero no olían a limpio. Las sabanas también se miraban limpias pero tenían un olor raro. La comida de los restaurantes de los que probé solo fue uno que no me gustó, Pepe’s food, nada do lo que probé me gustó, los otros restaurantes me encantaron, la comida muy buena. La bebidas tampoco me agradaron, creo que deberían mejorar en esa área.
Stayed 4 nights in Jul 2024

10/10 Excellent

RAQUEL ENRIQUEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sería bueno Un poco de más ventilación , en los teatros bares y pasillos.
Stayed 7 nights in Jul 2024

10/10 Excellent

Martha

Liked: Amenities, property conditions & facilities
Muy buen servicio excelente para pasar unas lindas vacaciones 👌
Stayed 4 nights in Jul 2024

2/10 Terrible

Enrique

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Marisela

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I was very hopeful for this vacation. The rooms were ok and for it being all inclusive we only got water and drinks for our mini fridge the first day out of five night they never refilled it. The food was the same food for 5days. They lacked in variety. The water in to pool was hot not refreshing at all. The water park was poorly kept. When you would go down a slide it would hurt your back the bolts and separation of the slides was concerning. The pools were closed early, the beach access was closed early. Pools were excessively crowded. We had to venture out of the hotel to feel like we were in vacation, to find more exciting activities to do. I would not be returning. This hotel was stressful not peaceful and I’m sad we chose this one as our once a year family vacation. The rooms were so noisy at night everything echo in to our room. People were running up and down the hallways screaming and it sounded like they were in our room. The AC in our room would make such a loud noise every time it would turn on. I did not have one peaceful night sleep while on vacation.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

Paul Tomás

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo
Pesima experiencia, un desorden, no sirven los aires acondicionados de las salas de espera o de los elevadores
Stayed 4 nights in Jul 2024