10/10 Excellent
Dalton
10 May 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Dalton
Stayed 2 nights in May 2024
Elgon Palace hotel mbale
3.0 star property
Hotel in Mbale with free breakfast and 24-hour front desk
Photo gallery for Elgon Palace hotel mbale
Reviews
1010 out of 10
Exceptional
Popular amenities
- Bar
- Breakfast included
- Laundry
- 24/7 front desk
- Parking included
- Free WiFi
Explore the area
Plot 31B Masaba, Mbale, Eastern Region
- LivingStone International University13 min walk
- Mt Elgon Waterfall15 min drive
- Wanale Cliff30 min drive
Room options
View all photos for Basic Double or Twin Room
Basic Double or Twin Room
Highlights
Flat-screen TV
Blackout curtains
Private bathroom
Local meal delivery service
Free bottled water
Electric kettle
Printer
Iron/ironing board
- Sleeps 2
- 2 Single Beds
View all photos for Basic Double or Twin Room
Basic Double or Twin Room
Highlights
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Local meal delivery service
Free bottled water
Electric kettle
Printer
- Hill view
- Sleeps 2
- 2 Single Beds
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
Flat-screen TV
Blackout curtains
Private bathroom
Local meal delivery service
Free bottled water
Electric kettle
Printer
Iron/ironing board
- Sleeps 3
- 1 King Bed
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About the area
Mbale
At Elgon Palace hotel mbale, you'll be 1.1 km (0.7 mi) from LivingStone International University and 10.3 km (6.4 mi) from Mt Elgon Waterfall. Highlights at this hotel include free daily breakfast, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning free English breakfast is offered between 7:00 AM and 9:30 AM. .Places within a 30-minute drive of this 3-property class Mbale hotel include Sipi Falls and Wanale Cliff.
What's nearby
- LivingStone International University - 13 min walk
- Sipi Falls - 14 min drive
- Mt Elgon Waterfall - 15 min drive
- Wanale Cliff - 30 min drive
- Sipi Falls - 52 min drive
Restaurants
- Case Del Turista - 9 min walk
- Chicken Papa - 8 min walk
- Sukaali - 18 min walk
- Endiro Coffee - Mbale - 12 min walk
- Casa Del Turista - 10 min walk
About this property
Elgon Palace hotel mbale
Hotel in Mbale with free breakfast and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.
You'll find a business centre on site. A terrace, tour/ticket assistance, and a garden are also featured at Elgon Palace hotel mbale. Self parking is free.
Smoking is allowed in designated areas at this 3-star Mbale hotel.
- 83 guestrooms or units
- English breakfast (free)
- Manager's reception (free)
- Deli
- Business facilities
- Coffee in lobby
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Tour and ticket information
- Concierge
- Terrace
- Garden
- Outdoor picnic space
- Newspapers in lobby (free)
- ATM
- Smoking in designated areas
- Locker space
- Bar or lounge
- Dining venue
Elgon Palace hotel mbale offers 83 accommodations with free newspapers and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.
This Mbale hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include computer monitors and printers. Additionally, rooms include complimentary slippers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Languages
English
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transport
- Free secured, uncovered self parking on site
Food and drink
- Free English breakfast available daily 7:00 AM to 9:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Hosted evening meal available daily for a fee of USD 20; reservation required
- Snack bar/deli
Family friendly
- Laundry facilities
- Snack bar/deli
Conveniences
- 24-hour front desk
- ATM
- Free newspapers in lobby
- Guidebooks
- Laundry facilities
- Lockers
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping (on request)
- Tour and ticket assistance
- Turndown service
Business services
- Business centre
Outdoors
- Garden
- In a nature reserve
- Picnic area
- Terrace
Accessibility
- No lift
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Private bathroom
- Slippers
Entertainment
- Flat-screen TV
Food and drink
- Chef service
- Electric kettle
- Free bottled water
- Meal delivery service
- Restaurant dining guides
- Tea bags/instant coffee
More
- Computer monitor
- Electrical adapters
- Free daily newspapers
- Iron/ironing board
- Printer
Policies
Check-in
Check-in start time: 6:00 AM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: USD 11
- Christmas Eve (24 December) Gala Dinner per child: USD 15 (from 5 to 18 years old)
- Christmas Day (25 December) Gala Dinner per adult: USD 11
- Christmas Day (25 December) Gala Dinner per child: USD 15 (from 5 to 18 years old)
- New Year's Day (1 January) Gala Dinner per adult: USD 6
- New Year's Day (1 January) Gala Dinner per child: USD 6 (from 5 to 18 years old)
- Valentine's Day (14 February) Gala Dinner per adult: USD 7
- Valentine's Day (14 February) Gala Dinner per child: USD 6 (from 8 to 18 years old)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Hosted evening meal: USD 20
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash.
We should mention
- For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Property is also known as
Elgon Palace hotel mbale Hotel
Elgon Palace hotel mbale Mbale
Elgon Palace hotel mbale Hotel Mbale
Frequently asked questions
What is the cancellation policy at Elgon Palace hotel mbale?
Elgon Palace hotel mbale offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Elgon Palace hotel mbale?
Yep, Elgon Palace hotel mbale has a free self car park.
Does Elgon Palace hotel mbale serve breakfast?
Sure does, complimentary English brekkie is offered daily from 7:00 AM to 9:30 AM.
Is there a free airport shuttle available at Elgon Palace hotel mbale?
No, Elgon Palace hotel mbale does not offer an airport shuttle service.
Is there a bar or restaurant at Elgon Palace hotel mbale?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at Elgon Palace hotel mbale?
Check-in begins at 6:00 AM. Check-out time is 10:00 AM.
Are pets allowed at Elgon Palace hotel mbale?
No, pets are not allowed.
Elgon Palace hotel mbale Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews" "
4 - Poor
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Rating 2 - Terrible. 0 out of 1 reviews" "
2 - Terrible
0
8.0/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities