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Jumeirah Jabal Omar Makkah

5.0 star property
Luxury hotel connected to a shopping centre in Jabal Omar with 6 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jumeirah Jabal Omar Makkah

Terrace/patio
Premium bedding, down duvets, memory-foam beds, minibar
Lobby
View from room
Smart TV, iPod dock

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
The price is NZ$541
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
Ibrahim Al Khalil Road,, Ash Shubaikah District, Makkah, 24231
  • Souk Al-Khalil
    4 min walk
  • Alkhalil Courtyard
    4 min walk
  • الكوثر لاونج
    1 min walk
  • Makkah (QCA-Makkah Bus Station)
    6 min walk

Room options

View all photos for Apartment, 3 Bedrooms (Residence)

Premium bedding, down duvets, memory-foam beds, minibar

Apartment, 3 Bedrooms (Residence)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 193 sq m
  • Mountain view
  • Sleeps 8
  • 2 King Beds and 1 Single Bed

View all photos for Junior Suite (Partial Haram View)

View from room

Junior Suite (Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom (Residence)

Premium bedding, down duvets, memory-foam beds, minibar

Apartment, 1 Bedroom (Residence)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 93 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Residence)

Premium bedding, down duvets, memory-foam beds, minibar

Apartment, 2 Bedrooms (Residence)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 124 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (Residence Partial Haram View)

View from room

Apartment, 2 Bedrooms (Residence Partial Haram View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 124 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite (Haram View)

View from room

Junior Suite (Haram View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom (Partial Haram View)

View from room

Deluxe Suite, 1 Bedroom (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Memory foam bed
Sofa bed - twin
Down duvet
  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Haram View)

Deluxe Room (Haram View)

Deluxe Room (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Memory foam bed
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Haram View)

View from room

Superior Room (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Memory foam bed
Premium bedding
Down duvet
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom (Haram View)

View from room

Suite, 1 Bedroom (Haram View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 3 Bedrooms, Terrace (Partial Haram View - Residence)

View from room

Room, 3 Bedrooms, Terrace (Partial Haram View - Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 180 sq m
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Apartment, 3 Bedrooms (Residence Partial Haram View)

View from room

Apartment, 3 Bedrooms (Residence Partial Haram View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 182 sq m
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom (Haram View)

View from room

Deluxe Suite, 1 Bedroom (Haram View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Memory foam bed
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, City View

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Memory foam bed
Premium bedding
Down duvet
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, City View

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Memory foam bed
Separate bedroom
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, City View

Deluxe Suite, 1 Bedroom, City View

Deluxe Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Memory foam bed
Separate bedroom
  • 49 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, City View

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Memory foam bed
Premium bedding
Down duvet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Partial Haram View)

View from room

Deluxe Room (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Memory foam bed
Premium bedding
Down duvet
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down duvets, memory-foam beds, minibar

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Memory foam bed
Separate bedroom
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Bedrooms, Terrace (Partial Haram View - Residence)

View from room

Room, 2 Bedrooms, Terrace (Partial Haram View - Residence)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 156 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Similar properties

Exterior

Makkah Clock Royal Tower, A Fairmont Hotel

Spa
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1001)
The price is NZ$573
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Makkah Clock Royal Tower, A Fairmont Hotel

About the area

Makkah

Jumeirah Jabal Omar Makkah puts you in the heart of Makkah, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Great Mosque of Makkah and Kaaba. Highlights at this luxury hotel include 6 restaurants, 2 coffee shops/cafes and a conference centre. .This family-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Business amenities include 2 meeting rooms and a 24-hour business centre. Added amenities include a free manager's reception, a free children's club and free supervised childcare. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 5-minute walk of this 5-property class Jabal Omar hotel include Souk Al-Khalil and Alkhalil Courtyard.

What's nearby

  • Souk Al-Khalil - 4 min walk
  • Great Mosque of Makkah - 5 min walk
  • King Fahad Gate - 5 min walk
  • Abraj Al-Bait Towers - 5 min walk
  • Kaaba - 9 min walk

Getting around

  • Makkah Station - 12 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 71 min drive

Restaurants

  • ‪RATIO Speciality Coffee - ‬3 min walk
  • ‪Swiss Express - ‬4 min walk
  • ‪دومينوز - ‬3 min walk
  • ‪البيك - ‬3 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬5 min walk

About this property

Jumeirah Jabal Omar Makkah

Luxury hotel connected to a shopping centre in Jabal Omar with 6 restaurants
There are 6 restaurants and 2 coffee shops/cafes on site. A free manager's reception is offered daily. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. A complimentary children's club, multilingual staff, and coffee/tea in common area are also featured at the luxury Jumeirah Jabal Omar Makkah. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Makkah hotel.

  • 1121 guestrooms or units
  • 6 dining venues
  • 2 coffee shops
  • Conference rooms
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
Jumeirah Jabal Omar Makkah offers 1121 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature down duvets and premium bedding. Smart televisions come with satellite channels.

Bathrooms include a bath, dressing gowns, slippers and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (SAR 175 per day)
  • Valet parking on site (SAR 175 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 145 for adults and SAR 73 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free children's club
  • Shopping centre

Family friendly

  • Children's games
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Highchair
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (40 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jumeirah Jabal Omar Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 250.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 145 for adults and from SAR 73 for children
  • Valet parking fee: SAR 175 per day
  • Nearby parking fee: SAR 175 per day (1640 ft away)
  • Rollaway bed fee: SAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 10002521

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jumeirah Makkah
Jabal Omar Jumeirah Makkah
Jumeirah Jabal Omar Makkah Hotel
Jumeirah Jabal Omar Makkah Makkah
Jumeirah Jabal Omar Makkah Hotel Makkah

Frequently asked questions

What is the cancellation policy at Jumeirah Jabal Omar Makkah?

Jumeirah Jabal Omar Makkah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jumeirah Jabal Omar Makkah?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Jumeirah Jabal Omar Makkah on 6 Jan 2025 start from NZ$540.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jumeirah Jabal Omar Makkah?

Yep, Jumeirah Jabal Omar Makkah has valet parking for SAR 175 per day.

Is Jumeirah Jabal Omar Makkah family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Jumeirah Jabal Omar Makkah is a hit with families.

Does Jumeirah Jabal Omar Makkah serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Jumeirah Jabal Omar Makkah?

No, Jumeirah Jabal Omar Makkah does not offer an airport shuttle service.

Is there a bar or restaurant at Jumeirah Jabal Omar Makkah?

Yep, Jumeirah Jabal Omar Makkah has 6 restaurants.

What time are check-in & check-out at Jumeirah Jabal Omar Makkah?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Jumeirah Jabal Omar Makkah?

No, pets and service animals are not allowed.

Jumeirah Jabal Omar Makkah Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 162 reviews" "
Rating 8 - Good. 17 out of 162 reviews" "
Rating 6 - Okay. 9 out of 162 reviews" "
Rating 4 - Poor. 4 out of 162 reviews" "
Rating 2 - Terrible. 4 out of 162 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nikmah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was excellent staying. Hotel requires to adapt customer experience journey as most of staff seem totally lost in allocating the location of the room/ Apartment
Stayed 3 nights in Sep 2024

10/10 Excellent

ABDULLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Othman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Syed F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Soyfur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

badr

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

fadilu jibril

Stayed 6 nights in Aug 2024

10/10 Excellent

Mohammad Istiaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant. The hotel staff was friendly. Highly recommend! Very close to haram
Stayed 14 nights in Aug 2024

10/10 Excellent

Aqil

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rabiu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd definitely recommend Jumeirah Jabal Omar. For the price, the accommodation was great. We booked a two bedroom apartment which was actually a 2 bed 2 bath with an extra room and bathroom off the kitchen. It was very spacious and just about a 10 min walk into the King Fahd gate. My only problem was the fact that the kitchen wasn't in fact fully equipped as it lacked a microwave and pots and pans. Otherwise, we thoroughly enjoyed our stay. The selection at the breakfast buffet was also very wide and the quality of the food was great.
Stayed 9 nights in Aug 2024

10/10 Excellent

Tarannum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sufyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal
Incredible! They went above and beyond, we will definitely be staying with them again! InshAllah
Stayed 4 nights in Aug 2024

10/10 Excellent

AAMIR

Stayed 1 night in Aug 2024

10/10 Excellent

hassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow amazing- location brilliant, all staff soo good. Best hotel iv stayed in makkah . Bathrooms and rooms so modern and luxorious.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mohamed Rizan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

mona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jumeirah jabal omar exceeded our expectations. However, because there are so many people staying there, it may be a good idea to have more people at the front desk. The staff that was there was very friendly and helpful.
Stayed 2 nights in Aug 2024

4/10 Poor

Kazi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great location, beautiful hotel and excellent amenities. My only recommendation to hotel management is to teach customer facing staff english
Stayed 2 nights in Aug 2024

10/10 Excellent

Siti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Aug 2024

8/10 Good

Azizur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall, the hotel apartment was good and met our needs. The hotel as a whole is clean and very close to the haram and shopping complexes. Reception and housekeeping are very accommodating. The downside surprisingly is the facilities of the apartment considering it’s one of the new buildings in Jabel Omar. The water pressure and heat was lacking, bathroom shower doors wouldn’t close, awkward positioning of mounted TVs could result in people hitting their head on it in the bedroom and towards the last 2 days the smell coming from both bathrooms were horrible and required housekeeping to disinfect.
Stayed 5 nights in Aug 2024

10/10 Excellent

Afreed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Stayed 3 nights in Aug 2024

10/10 Excellent

Abdulelah

Stayed 1 night in Aug 2024

10/10 Excellent

Hana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Differently going back again
Stayed 5 nights in Apr 2024

8/10 Good

Nouf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very quick , good hospitality. Restaurant only buffet. Room not that big And not really full view of Alharam
Stayed 1 night in Aug 2024

2/10 Terrible

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello I am very sad about my recent experience with the Jumeirah Jabal Omar Hotel, Makkah. I faced a lot of problems during my experience. My first reservation, which was at a reasonable price, was canceled and I had to book a new reservation at a higher price, and this is completely unacceptable. On the first night, I faced a very strange problem, which is The reception gives me the key to the rooms, but it is not activated several times, which makes me tired, my family tired, and my children sad. In the rooms, the air conditioning was very bad. We requested maintenance and they fixed it. It remained as it was and was not fixed. On the last day, I told them that I wanted to go out late, and the reception agreed to my request. Four hours before my departure, I was disturbed to go out. I had previously told them that I wanted to go out late. Unfortunately, it was a very disappointing experience And very sad
Stayed 4 nights in Jul 2024