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Swissôtel Al Maqam Makkah

5.0 star property
Luxury eco-certified hotel, walk to Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Swissôtel Al Maqam Makkah

Building design
Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds
Coffee shop
Interior
Suite, 1 Double Bed, No View (Residential) | Bathroom
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Free WiFi
    Free WiFiFree WiFi
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • Room service
    Room serviceRoom service
  • Restaurant
    RestaurantRestaurant

Explore the area

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Popular LocationAbraj Al Bait Towers2 min walk
  • Popular LocationGreat Mosque of Makkah3 min walk
  • Popular LocationKaaba10 min drive
  • AirportJeddah (JED-King Abdulaziz Intl.)71 min drive

Room options

View all photos for Classic Room, 1 Double Bed, View (Haram View)

Classic Room, 1 Double Bed, View (Haram View)

Classic Room, 1 Double Bed, View (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Kaaba View)

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, View (Kaaba View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

55-inch Smart TV with satellite channels, TV

Suite, 1 King Bed, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, View (Partial Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, View (Partial Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite, 1 King Bed, View

City view

Family Suite, 1 King Bed, View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, No View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, No View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Twin Room, 2 Single Beds, View (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Twin Room, 2 Single Beds, View (Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Double Bed, No View (Residential)

Suite, 1 Double Bed, No View (Residential) | Living area

Suite, 1 Double Bed, No View (Residential)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 177 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Premier Triple Room, 3 Single Beds, View (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Triple Room, 3 Single Beds, View (Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Junior Suite, 1 King Bed, Partial View (Kaaba )

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, Partial View (Kaaba )

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed, No View

City view

Family Suite, 1 Double Bed, No View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, No View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 Double Bed with Sofa bed, No View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 3 Single Beds, View (Partial Kaaba view)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 3 Single Beds, View (Partial Kaaba view)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Classic Triple Room, 1 Double Bed, View (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Triple Room, 1 Double Bed, View (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

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The price is NZ$370
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includes taxes & fees
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About the area

Makkah

A luxury stay in the heart of Makkah awaits you at Swissôtel Al Maqam Makkah. Within steps you'll find Abraj Al Bait Towers and Great Mosque of Makkah within a short 5-minute stroll. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is available. .With a stay at this 5-property class Al Hajlah hotel, you'll be 2.5 km (1.5 mi) from Kaaba.

What's nearby

  • Abraj Al Bait Towers - 2 min walk
  • Great Mosque of Makkah - 3 min walk
  • King Fahad Gate - 5 min walk
  • Well of Zamzam - 7 min walk
  • Kaaba - 10 min drive

Getting around

  • Makkah Station - 12 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 71 min drive

Restaurants

  • Swiss Express
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min drive
  • Almsharf Lounge
  • ‪Al Majlis - ‬6 min drive
  • ‪الطازج - ‬1 min drive

About this property

Swissôtel Al Maqam Makkah

Luxury eco-certified hotel, walk to Great Mosque of Makkah
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury Swissôtel Al Maqam Makkah. The hotel can provide concierge services and wedding services.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1624 guestrooms or units
  • 47 levels
  • Built in 2016
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Swissôtel Al Maqam Makkah offers 1624 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available for a fee: SAR 95 for adults and SAR 48 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Al Maqam Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 95 for adults and from SAR 48 for children
  • Rollaway bed fee: SAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Al Maqam Makkah.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

What is the cancellation policy at Swissôtel Al Maqam Makkah?

Swissôtel Al Maqam Makkah offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is Swissôtel Al Maqam Makkah family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Swissôtel Al Maqam Makkah is a hit with families.

Does Swissôtel Al Maqam Makkah serve breakfast?

Yep, visitors give high marks to the buffet breakfast here! Available daily, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Swissôtel Al Maqam Makkah?

No, Swissôtel Al Maqam Makkah does not offer an airport shuttle service.

Is there a bar or restaurant at Swissôtel Al Maqam Makkah?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Swissôtel Al Maqam Makkah?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Swissôtel Al Maqam Makkah?

No, pets and service animals are not allowed.

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 358 out of 625 reviews" "
Rating 8 - Good. 159 out of 625 reviews" "
Rating 6 - Okay. 45 out of 625 reviews" "
Rating 4 - Poor. 20 out of 625 reviews" "
Rating 2 - Terrible. 43 out of 625 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mademba

Travelled with group
Liked: Amenities
Great place. Would love stay there again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, property conditions & facilities
Maashallah locating and facilities were event in the busy ramadan period
Stayed 2 nights in Mar 2024

10/10 Excellent

Mr Nazir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
Alhamdollilah great stay,location was superb,highly recommended
Stayed 9 nights in Mar 2024

10/10 Excellent

Ambreen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Feb 2024

8/10 Good

Tahira

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Naeem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and price
Stayed 3 nights in Mar 2024

10/10 Excellent

Esra

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Mar 2024

10/10 Excellent

Mostafa

Liked: Cleanliness
2 things. I asked for king bed I got double bed. I have suhur I got charge for it.
Stayed 1 night in Mar 2024

2/10 Terrible

Loubna

Stayed 4 nights in Mar 2024

2/10 Terrible

Abdulrahman

Stayed 3 nights in Mar 2024

10/10 Excellent

Razia

Stayed 4 nights in Mar 2024

8/10 Good

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Naushad Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really great place to be while visiting Haram. Walkable to Masjid al Haram. Room service is very prompt. Check in does take some extra time due to the rush so please plan accordingly.
Stayed 3 nights in Feb 2024

2/10 Terrible

Semina, Gants hill

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overrated hotel, would not stay there again! room service is terrible, plugs don’t work, the shower hot and cold are on opposite ends, concierge manager, for taxi is so rude. Don’t expect anything other than a good partial view of the KaBa through the very dirty windows! Pillows are lumpy, the duvet is a cotton sheet, the AC will make you sick! The breakfast was a massive let down, I didn’t go back after the first experience.
Stayed 4 nights in Mar 2024

10/10 Excellent

Saiema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff and reception were very accommodating and attentive.
Stayed 5 nights in Feb 2024

8/10 Good

Jahedul

Stayed 5 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ahhh just take me back Right at the footsteps of haram Very nice hotel We got kaaba view just exceptional Can’t wait to be back again soon inshallah
Stayed 4 nights in Feb 2024

10/10 Excellent

Khalid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very conveniently located next to Haram and is at a walking distance. They have separate elevators that directly leads to the street to the Haram. The hotel and itself is excellent. The Cabo view, and the Haram view are a must to get, if you can afford. The breakfast in the morning is the best part. It’s a it’s a lavish breakfast with almost 60 items, including a lot of hot items and cold items. Our upgraded rooms came complementary with an afternoon snack between 1 to 4 and a complementary tea and biscuits from 5 to 7. The rooms are pretty neat although they may be 10 years old, but they are kept in an excellent condition. The room service was excellent and on time. The check-in process is the little slow. It takes quite a bit of time due to the volume of the people checking in although it is not a dealbreaker since you just check in one time and then you’re done. The hell desk is very responsive and whatever you ask for gets done within 5 to 10 minutes you don’t have to ask again and you don’t have to wait on for the service to be provided. I would recommend anybody to stay in this hotel if you can afford and also I will stay the next time for sure.
Stayed 5 nights in Feb 2024

8/10 Good

Shehu

Stayed 8 nights in Feb 2024

8/10 Good

mohammad adel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I reservation Kabaa viwe but unfortunately There is no viwe clear becuase the room windows not clean from outside Weast money

8/10 Good

khalil

It was okay
Stayed 10 nights in Feb 2024

10/10 Excellent

Hus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food
Stayed 2 nights in Feb 2024

10/10 Excellent

Nibras

Travelled with family
Very nice location near Haram, friendly staff, good open buffet breakfast,
Stayed 3 nights in Feb 2024

8/10 Good

Munir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s better than Anwar Al Madinah Movenpick
Stayed 6 nights in Feb 2024

10/10 Excellent

Mirza

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2024