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Elcielo Hotel & Restaurant

4.0 star property
Hotel with a 24-hour fitness centre, a short walk to Poblado Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elcielo Hotel & Restaurant

Outdoor pool, pool loungers
Terrace/patio
Front of property
Poolside bar
Junior Double Room | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
43c36 Cl. 7D, Medellín, Antioquia, 050022
  • Poblado Park
    4 min walk
  • Medellín Clinic - El Poblado
    7 min walk
  • Monterrey Comercial Mall
    9 min walk
  • Medellin (EOH-Enrique Olaya Herrera)
    8 min drive

Room options

View all photos for Luxury Room

Luxury Room | View from room

Luxury Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Separate bath and shower
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
Rainfall showerhead
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Click Clack Hotel Medellin

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Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1007)
The price is NZ$505
for 1 night
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About the area

Medellín

At Elcielo Hotel & Restaurant you'll be within just a 5-minute stroll of Poblado Park and within 15 minutes of Lleras Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. A 24-hour business centre and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Within a 20-minute walk of this 4-property class El Poblado hotel, attractions include Oviedo Shopping Center and Santafé Mall.

What's nearby

  • Poblado Park - 4 min walk - 0.4 km
  • Medellín Clinic - El Poblado - 7 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Oviedo Shopping Center - 15 min walk - 1.3 km
  • Santafé Mall - 18 min walk - 1.6 km

Getting around

  • Poblado Station - 10 min walk
  • Medellín (MDE-José María Córdova Intl.) - 37 min drive

Restaurants

  • ‪Restaurante La Matriarca - ‬2 min walk
  • ‪Urbania Café No. 8 - ‬2 min walk
  • ‪Cambalache Parrilla Argentina - ‬4 min walk
  • ‪Cafe Dragon - ‬2 min walk
  • ‪Pronta Pasta - ‬4 min walk

About this property

Elcielo Hotel & Restaurant

Hotel with a 24-hour fitness centre, a short walk to Poblado Park
Elcielo Hotel & Restaurant offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business centre and coworking spaces are available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Elcielo Hotel & Restaurant.

This 4-star Medellín hotel is smoke free.

  • 28 guestrooms or units
  • 5 levels
  • Built in 2021
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Elcielo Hotel & Restaurant offers 28 air-conditioned accommodations with a safe and complimentary dressing gowns. Beds feature premium bedding. 65-inch Smart televisions come with premium cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: COP 50,000 for adults and COP 50,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Cielo

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 65-inch smart TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The property will be renovating from 30 September 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 50000 for adults and from COP 50000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elcielo Hotel Restaurant
El Cielo Hotel Restaurant
Elcielo & Restaurant Medellin
Elcielo Hotel & Restaurant Hotel
Elcielo Hotel & Restaurant Medellín
Elcielo Hotel & Restaurant Hotel Medellín

Frequently asked questions

What is the cancellation policy at Elcielo Hotel & Restaurant?

Elcielo Hotel & Restaurant offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Elcielo Hotel & Restaurant?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Elcielo Hotel & Restaurant on 26 Nov 2024 start from NZ$446.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Elcielo Hotel & Restaurant have a pool?

Elcielo Hotel & Restaurant has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The property will be renovating one of the swimming pools from September 30 2024 until October 31 2024 (completion date subject to change).

What makes Elcielo Hotel & Restaurant a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Elcielo Hotel & Restaurant.

Does Elcielo Hotel & Restaurant serve breakfast?

You bet, buffet breakfast is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Elcielo Hotel & Restaurant?

No, Elcielo Hotel & Restaurant does not offer an airport shuttle service.

Is there a bar or restaurant at Elcielo Hotel & Restaurant?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Elcielo Hotel & Restaurant?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Elcielo Hotel & Restaurant?

No, only service animals are allowed.

Elcielo Hotel & Restaurant Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 160 out of 191 reviews" "
Rating 8 - Good. 16 out of 191 reviews" "
Rating 6 - Okay. 9 out of 191 reviews" "
Rating 4 - Poor. 1 out of 191 reviews" "
Rating 2 - Terrible. 5 out of 191 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
El Cielo is definitely the best hotel in Medellin and my favorite place to spend time. Best staff, quality of service, and luxury amenities.
Stayed 1 night in Mar 2024

10/10 Excellent

Luz Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. The location not too crazy about it
Stayed 1 night in Aug 2024

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Simply extraordinary from front steps to rooftop. Service and hospitality is defined quite well here. Every staff member knew my name by the 2nd day. An exceptional experience. Food just as exceptional and I found that I ate every meal there after my first night eating off the property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great over my stay, no complains
Stayed 5 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Staff & service, property conditions & facilities
Amazing Hotel. Wonderful architecture, wonderful decoration, phenomenal food and ambiance.
Stayed 1 night in Jul 2024

10/10 Excellent

Insoo, Jericho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Bed period. Bedding and pillows are the best. Everytime i stay here, I fall asleep and wake up well rested. Location is a little distant from all the action and noise so u can sleep peacefully. Wish they had a better gym as they only have few free weights and a treadmill. A multi station machine would do well. Pool water temperature was perfectly warm. Quality of the food was excellent. Their tasting menu is over rated. I had it on 2 different occasions and was not overwhelmed for a 4 star restaurant. Also getting a reservation from US was ridiculously difficult. They literally have 75 pages of wine list they sent me via text (is this really necessary ? ) And the wine was extremely over priced. I've also had their "regular" menu which was exceptional. You must try their French onion soup. It was one of the best I've experienced. Overall, if u enjoy better things in life, obviously have to pay for it. And i would gladly pay for their A1 service. Will definitely be back soon.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Medellín
El Cielo is an amazing place to stay. Can’t tell much on the outside but inside is a wonderful oasis. The service and room were impeccable. Truly a luxurious place to stay for a good price. The restaurant also is an experience one cannot miss.
Stayed 3 nights in Jun 2024

10/10 Excellent

Teresa

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavy Food
The hotel is dated and the room service food items are extremely heavy.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quite amazing, clean and great staff
Stayed 1 night in Jun 2024

10/10 Excellent

Fawzi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Colombia!
Stayed 2 nights in May 2024

10/10 Excellent

Joseph, Moreno Valley

Good
Stayed 3 nights in May 2024

10/10 Excellent

katherine

Stayed 1 night in May 2024

10/10 Excellent

Graham

Stayed 3 nights in Mar 2024

8/10 Good

Valery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Anniversary Celebration
El Cielo Hotel greeted us exceptionally. The details and staff courtesy was superb.
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Edgar

Stayed 1 night in May 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff because they were so accommodating
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and the staff was amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experience ive had in a while, everyone is super friendly, the hotel is super clean, I would definitely recommend this hotel!
Stayed 5 nights in Apr 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the room.
Stayed 5 nights in Apr 2024