8/10 Good
Tulio
27 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a very nice part of Medellin. The property itself is very hip & modern. The rooftop restaurant & pool is amazing with incredible views. However the people at the front desk were not as good. When I checked in. No one showed me to my room. The hotels is not large. However there are no room number indicators on the floors. I walked both sides of the entire floor. Before i eventually found my room. You would think that for $97 a night. The front desk people or someone could have taken 5 minutes of their time to show me to my room. They were very short & seemed as if they could not be bothered when i asked questions on other occasions. This was very surprising. As it has been my experience that the people in Medellin are extremely friendly. The rest of the staff in the hotels were very friendly, helpful & accomodatint. Might want to consider putting different people at the front desk.
Tulio
Stayed 1 night in Aug 2024