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Caroline Serviced Apartments Richmond

3.5 star property
Aparthotel units with kitchens, near Chapel Street

Photo gallery for Caroline Serviced Apartments Richmond

Terrace/patio
Reception
Two Bedroom Terrace | Terrace/patio
Pillow-top beds, soundproofing, iron/ironing board, free WiFi
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Washer
  • Outdoor space
  • Air conditioning
  • Kitchen
  • Dryer
The current price is NZ$217
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
251 Swan St, Richmond, VIC, 3121
  • Melbourne Cricket Ground
    ‪3 min drive‬
  • Rod Laver Arena
    ‪3 min drive‬
  • AAMI Park
    ‪6 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪32 min drive‬

Room options

View all photos for Studio Terrace

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

Studio Terrace

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Washer/dryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom with Balcony

One Bedroom with Balcony

One Bedroom with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Winter Garden

Two Bedroom Winter Garden | Living area

Two Bedroom Winter Garden

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Balcony

Two Bedroom Balcony | Living area

Two Bedroom Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed

View all photos for One Bedroom Winter Garden

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

One Bedroom Winter Garden

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Superior Winter Garden

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

Two Bedroom Superior Winter Garden

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Studio

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

Standard Studio

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Dishwasher
Smart TV
Washer/dryer
Pillow-top bed
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Terrace

Two Bedroom Terrace | Living area

Two Bedroom Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Studio with Terrace View

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

Studio with Terrace View

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Washer/dryer
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Winter Garden

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

Studio Winter Garden

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
Washer/dryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Three Bedroom Premium Apartment

Pillow-top beds, soundproofing, iron/ironing board, free WiFi

Three Bedroom Premium Apartment

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

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About the area

Melbourne

At Caroline Serviced Apartments Richmond you'll be within a 30-minute stroll of Chapel Street and Royal Botanic Gardens. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi. .Each apartment is soundproofed and features Smart televisions with cable channels, along with free local calls, in-room massages and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a microwave, a stovetop and a dishwasher. A pillowtop bed, a TV and an iron/ironing board are also available. Limited housekeeping is available. .This aparthotel has free WiFi in public areas, concierge services and a terrace. Other amenities include laundry facilities, express check-in and express check-out. There's also the convenience of self parking. .Places within a 30-minute walk of this 3.5-property class Richmond aparthotel include Melbourne Cricket Ground and AAMI Park.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Cricket Ground - 3 min drive - 2.0 km
  • Rod Laver Arena - 3 min drive - 2.2 km
  • Princess Theatre - 5 min drive - 3.6 km
  • Melbourne Central - 6 min drive - 4.4 km
  • AAMI Park - 6 min drive - 5.2 km

Getting around

  • East Richmond Station - 7 min walk
  • Flinders Street Station - 12 min drive
  • Melbourne, VIC (MEB-Essendon) - 28 min drive

Restaurants

  • ‪Harlow - ‬5 min walk
  • ‪KFC - ‬2 min walk
  • ‪Public House - ‬5 min walk
  • ‪Union House - ‬2 min walk
  • ‪Love Pho - ‬4 min walk

About this property

Caroline Serviced Apartments Richmond

Aparthotel units with kitchens, near Chapel Street
Caroline Serviced Apartments Richmond offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Caroline Serviced Apartments Richmond also features laundry facilities, express check-in, and express check-out. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Melbourne aparthotel.

  • 33 guestrooms or units
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
Caroline Serviced Apartments Richmond offers 33 air-conditioned accommodations with washers/dryers and a hairdryer. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

English

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  • Washer
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Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered parking on site (AUD 15 per night)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Free local calls
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Mobile key entry
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:30 PM) and Saturday - Saturday (9:00 AM - 4:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Guests can access their rooms with a mobile device.

Property is also known as

Caroline Serviced Apartments Richmond Richmond
Caroline Serviced Apartments Richmond Aparthotel
Caroline Serviced Apartments Richmond Aparthotel Richmond

Frequently asked questions

What is the cancellation policy at Caroline Serviced Apartments Richmond?

Caroline Serviced Apartments Richmond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Caroline Serviced Apartments Richmond?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at Caroline Serviced Apartments Richmond on 31 Mar 2025 start from NZ$216.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Caroline Serviced Apartments Richmond?

Yep, Caroline Serviced Apartments Richmond has a secured uncovered self car park for AUD 15 per night.

Are there any beaches close to Caroline Serviced Apartments Richmond?

The closest beach to Caroline Serviced Apartments Richmond is St Kilda Beach (5.3 km).

Is there a free airport shuttle available at Caroline Serviced Apartments Richmond?

No, Caroline Serviced Apartments Richmond does not offer an airport shuttle service.

What time are check-in & check-out at Caroline Serviced Apartments Richmond?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Caroline Serviced Apartments Richmond?

No, only service animals are allowed.

Caroline Serviced Apartments Richmond Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 110 out of 126 reviews
Rating 8 - Good. 9 out of 126 reviews
Rating 6 - Okay. 5 out of 126 reviews
Rating 4 - Poor. 0 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

10/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Quality finishes. Well designed. Self-sufficient. Excellent service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms plenty of space
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Would recommend
Great location close to everything in Melbourne. Comfy bed and good shower. Nice to have a little patio outside too. Reception also very helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Travis

Liked: Cleanliness, property conditions & facilities
Great service and ideal location! Will be back!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kahla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the second time I have stayed at Caoline Service Appartments and I enjoyed it as much as the last. It is fast becoming my "go to" for Melbourne Accomodation. The property is clean and well maintained the staff are friendly (They looked after our bags after check out so we could have brunch without dragging luggage around.) Previously I stayed in a 2 bedroom appartment and foubd it spacious and well appointed. This time I stayed in a studio and while much smaller it still had everything we needed. The aircon was switched on when we arrived and there was welcoming music playing. There are tram stops that will take you to the inner city less than 5 minutes walk from the front door a coles 7 minutes down the street and so many cafes eateries etc that you are spoilt for choice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Conleth

Liked: Cleanliness, property conditions & facilities
Property was clean and modern with all amenities required. Enjoyable stay, competitive pricing.
Stayed 1 night in Dec 2024

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Fantastic
Stayed 2 nights in Oct 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay, Anika went over and above to get us checked in after a very long day on the road. Walking distance to MCG, which is where we needed to be for the marathon. Fantastic, highly recommended. I would definitely stay here again.
Stayed 5 nights in Oct 2024

10/10 Excellent

maria

Liked: Cleanliness, property conditions & facilities
Great place. Sparkle ng new and clean and excellent customer service ! Maria. I will be back !!!
Stayed 1 night in Oct 2024

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is modern and new. We were given an upgrade with a patio. Staff were very nice. Garage parking was reserved with name ($15/day).
Stayed 2 nights in Oct 2024

6/10 Okay

Clare

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Booked winter garden room. Nothing like advertised pictures just had 1 chair and table and uncovered also no fan in bathroom
Stayed 2 nights in Oct 2024

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All the staff were so friendly and helpful. Property close to all amenities and spotless. Would definitely stay again.
Stayed 4 nights in Sep 2024

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Anthony

Stayed 13 nights in Aug 2024

6/10 Okay

Leah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Modern, quiet, nice enclosed balcony space.
Stayed 2 nights in Jul 2024

10/10 Excellent

Belle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Annef

Liked: Cleanliness, room comfort
Loved it
Room was small but just what we needed. Very clean, super comfy bed and great location. Team stop very close to go to MCG and city. Walking distance to great restaurants
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, prime location. Only that I didn't receive an email or sms prior to check-in, so we were forced to ring the emergency contact person who guided us through check in. Turns out Wotif (Expedia) had neglected to send through the after hours check in procedure email as required.
Stayed 1 night in Jul 2024

10/10 Excellent

Nyree

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Caroline Apartments was fabulous. We were so surprised when we checked in and the apartments way surpassed our expectations. They were modern, clean, spacious, well set out, warm, cosy and comfortable! We were able to easily walk to the MCG, Rod Laver Arena, AAMI area and the array of restaurants and cafes close by was amazing. The staff at the Caroline Apartments are friendly and welcoming and were able to accommodate all our needs whilst being super pleasant. We will definitely be staying here next time we visit Melbourne. 11/10!
Stayed 2 nights in Jul 2024