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InterContinental Sorrento Mornington Peninsula by IHG

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for InterContinental Sorrento Mornington Peninsula by IHG

3 bars/lounges, lobby lounge
Suite, 1 Single Bed (Private Plunge Pool, Roootop Access)
Balcony view
Beach nearby
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast included
  • Parking available
  • Room service
The current price is NZ$416
includes taxes & fees
11 Mar - 12 Mar

Explore the area

Map
23 Constitution Hill Road, Sorrento, VIC, 3943
  • Sorrento and Flinders Fine Art Galleries
    ‪3 min walk‬
  • Sorrento Front Beach
    ‪4 min walk‬
  • Searoad Ferry Terminal
    ‪6 min walk‬
  • Melbourne, VIC (AVV-Avalon)
    ‪124 min drive‬

Room options

View all photos for Classic Room, 1 King Bed (Riley Lane Wing)

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Classic Room, 1 King Bed (Riley Lane Wing)

Highlights

Terrace
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hydromassage showerhead
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Heritage)

Room amenity

Suite, 2 Bedrooms (Heritage)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
2 bedrooms
  • 70 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Terrace

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Suite, 2 Bedrooms, Terrace

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 76 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Premium Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hydromassage showerhead
Designer toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Single Bed (Private Plunge Pool, Roootop Access)

Suite, 1 Single Bed (Private Plunge Pool, Roootop Access)

Suite, 1 Single Bed (Private Plunge Pool, Roootop Access)

Highlights

Furnished patio
Separate dining area
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
  • 14 sq m
  • Bay view
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Terrace, Bay View

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Premium Room, 1 King Bed, Terrace, Bay View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hydromassage showerhead
  • 33 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Cosy Heritage Wing)

Room amenity

Room, 1 King Bed (Cosy Heritage Wing)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hydromassage showerhead
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Balcony view

Premium Room, 1 King Bed, Terrace

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Heritage Wing)

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Premium Room, 1 King Bed (Heritage Wing)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hydromassage showerhead
Designer toiletries
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Room amenity

Classic Room, 1 King Bed, Accessible Bathtub

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hydromassage showerhead
Designer toiletries
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Room amenity

Classic Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Heritage)

Suite, 1 Bedroom (Heritage)

Suite, 1 Bedroom (Heritage)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room (Upgraded)

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Classic Room (Upgraded)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hydromassage showerhead
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Terrace (Bath)

Balcony view

Premium Room, 1 King Bed, Terrace (Bath)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bath and shower
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Terrace

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Premium Room, 2 Single Beds, Terrace

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed (Riley Lane Wing)

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Classic Room, 1 King Bed (Riley Lane Wing)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Rainfall showerhead
Separate bath and shower
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Room, 1 Queen Bed (Cosy Heritage Wing)

Room amenity

Room, 1 Queen Bed (Cosy Heritage Wing)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hydromassage showerhead
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Melbourne

A luxury stay in Melbourne awaits you at InterContinental Sorrento Mornington Peninsula by IHG. Within steps you'll find Sorrento and Flinders Fine Art Galleries and Sorrento Front Beach within a short 5-minute stroll. Highlights at this hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .The fine-dining restaurant, Audrey's, serves seafood and is open for lunch and dinner. Barlow is the hotel's own bar. Enjoy the outdoor swimming pool, 24-hour gym, free pool cabanas and pool loungers. Other amenities include free Wi-Fi in public areas and massage/treatment rooms. Each morning free cooked-to-order breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 5-property class Sorrento hotel, attractions include Rye Beach and Peninsula Hot Springs.

What's nearby

  • Sorrento Front Beach - 4 min walk - 0.4 km
  • Searoad Ferry Terminal - 6 min walk - 0.6 km
  • Sorrento Golf Club - 18 min walk - 1.6 km
  • Blairgowrie Beach - 3 min drive - 2.7 km
  • Point Nepean National Park - 5 min drive - 4.6 km

Getting around

  • Drysdale Station - 87 min drive
  • Melbourne Airport (MEL) - 104 min drive

Restaurants

  • ‪Blairgowrie Beach Box - ‬5 min drive
  • ‪Peninsula Pantry - ‬9 min drive
  • ‪Mubble - ‬3 min walk
  • ‪16 Beach General Store - ‬8 min drive
  • ‪Blairgowrie Cafe - ‬5 min drive

About this property

InterContinental Sorrento Mornington Peninsula by IHG

Luxury hotel with 4 restaurants and full-service spa
InterContinental Sorrento Mornington Peninsula by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

There are 3 meeting rooms available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury InterContinental Sorrento Mornington Peninsula by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Melbourne hotel is smoke free.

  • 108 guestrooms or units
  • 4 levels
  • 3 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2022
  • Cooked-to-order breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
InterContinental Sorrento Mornington Peninsula by IHG offers 108 air-conditioned accommodations with tablet computers and minibars. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Aurora Spa and Bathhouse is opening in late 2022 has 1 treatment room. Services include massages. The spa is open daily.

Languages

English, French, German, Hindi, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar

Restaurants on site

  • Audrey's
  • Barlow
  • Coppin's Lounge
  • The Atrium
  • The Conti

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 20 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Sorrento Mornington
InterContinental Sorrento Mornington Peninsula by IHG Hotel
Intercontinental Sorrento Mornington Peninsula An IHG Hotel
InterContinental Sorrento Mornington Peninsula by IHG Sorrento

Frequently asked questions

What is the cancellation policy at InterContinental Sorrento Mornington Peninsula by IHG?

InterContinental Sorrento Mornington Peninsula by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Sorrento Mornington Peninsula by IHG?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at InterContinental Sorrento Mornington Peninsula by IHG on 11 Mar 2025 start from NZ$416.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Sorrento Mornington Peninsula by IHG?

Yep, InterContinental Sorrento Mornington Peninsula by IHG has a secured covered self car park for AUD 20 per day. Onsite parking is limited.

Are there any beaches close to InterContinental Sorrento Mornington Peninsula by IHG?

Yep, InterContinental Sorrento Mornington Peninsula by IHG is a short 4-minute walk from Sorrento Front Beach.

Is there a spa on site at InterContinental Sorrento Mornington Peninsula by IHG?

Yep, Aurora Spa and Bathhouse is opening in late 2022 is available for guests. You'll enjoy services like massages.

Does InterContinental Sorrento Mornington Peninsula by IHG have a pool?

InterContinental Sorrento Mornington Peninsula by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at InterContinental Sorrento Mornington Peninsula by IHG?

InterContinental Sorrento Mornington Peninsula by IHG features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with 24-hour room service, espresso makers and tablet computers.

Does InterContinental Sorrento Mornington Peninsula by IHG serve breakfast?

Sure does, complimentary cooked-to-order breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at InterContinental Sorrento Mornington Peninsula by IHG?

No, InterContinental Sorrento Mornington Peninsula by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Sorrento Mornington Peninsula by IHG?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Sorrento Mornington Peninsula by IHG?

Check-in begins at 3:30 PM. Check-out time is 11:00 AM.

Are pets allowed at InterContinental Sorrento Mornington Peninsula by IHG?

No, only service animals are allowed.

Is there a golf course on site at InterContinental Sorrento Mornington Peninsula by IHG?

There isn't one on site, but Sorrento Golf Club is a short 18-minute walk away.

InterContinental Sorrento Mornington Peninsula by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 89 reviews
Rating 8 - Good. 23 out of 89 reviews
Rating 6 - Okay. 10 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 8 out of 89 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Grant

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel, restaurants and location were great. Staff service was variable - some welcoming some not so. Check-in was very slow and cumbersome. Breakfast each morning was provided promptly and very nice - but servicing at breakfast was poor and dis-organised. Overall, our experience was mixed - some things great, some things really need improving to make this a 5-star hotel. It's still some way off.
Stayed 2 nights in Jan 2025

4/10 Poor

linda

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Nice property with potential for much better. Room tiny with no closet and inadequate bathroom and tea making spaces. Room not cleaned and serviced properly over 5 days. Breakfast buffet a sad affair and stale bread one morning. Hot Brekky ok but little choice. Breakfast staff unhelpful and clearly don’t want to be there. Overall disappointing and issues that have been pointed out before but ignored when looking at previous reviews. Not up to intercontinental or 5 star standards. Reception team very good but it doesn’t make up for the inadequacies of the rest.
Stayed 5 nights in Nov 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities. Staff were amazing. Breakfast was great!!!
Stayed 1 night in Nov 2024

8/10 Good

Milana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a very European vibe. Pool was ideal to lounge by. Unfortunately most of the restaurants on site arent open during the week so dining options were limited.
Stayed 1 night in Nov 2024

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great hotel
Amazing stay well worth a visit to the spa for the bathhouse experience will come again
Atrium for breakfast
Front of hotel
Room view
Stayed 2 nights in Oct 2024

6/10 Okay

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Simel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Jugdeep

Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Stayed 1 night in Sep 2024

10/10 Excellent

brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

ZHANHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service
Incredible! Everything was beyond my expectations and more. Absolutely loved the hotel decor and so different to other 5 star hotels that focus on a cookie cutter look. Everything was just incredible, the staff so attentive and warm snd inviting. The food, service, the room all 5*. Can’t wait to come back.
Stayed 1 night in Oct 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located right in town so very accessible to everything. For the price paid however, did not find this good value. Nothing about the room was overly special. Room service finished at 9pm. The balcony was very dirty and needed a clean. Personal preference, but pillows were very uncomfortable. Buffet breakfast was very good.
Stayed 1 night in Sep 2024

2/10 Terrible

Drina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, dusty, inadequate breakfast options and supply. Very disappointing.
Stayed 1 night in Sep 2024

2/10 Terrible

Zafia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
We had a fabulous mid week getaway. Staff were brilliant, room was fabulous - loved everything about our 3 night stay. Can’t wait to do it again!
Stayed 3 nights in Aug 2024

8/10 Good

Sarah, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great and very friendly. Shame that Barlow was not open and that it was not made clear on their site.
Stayed 1 night in Aug 2024

10/10 Excellent

Melbourne Building

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the place... Differently coming back here again
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie, North Bondi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Charlie, Muang Bang Phli

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Only one comment regarding potential ‘hidden costs’ as the original booking included free breakfast buffet and the hostess mentioned we were entitled to one free coffee and one free tea. We then proceeded to order two lattes. During check-out, the receptionist stated there was an 11 AUD balance. I was quite perplexed, the room was pre-paid and nothing was used or ordered to incur any incidental charges. I inquired about the source of this charge and it was replied that it was an additional coffee from breakfast. Incredulous, I mentioned what the hostess said and the receptionist said that the free buffet was for the entire booking as well as the free coffee and tea offer. This meant by interpretation, only one coffee and one tea could be ordered - we ordered no tea, just two lattes; therefore one latte was “extra cost”. It was an absurd rationale although I decided to just pay the charge. The receptionist proceeded then asked if I wanted to use the CC on file for deposit. I asked if I could pay cash and the answer was no; therefore, I was again perplexed - isn’t that the reason for a deposit? What created the necessity to ask if I wanted to use the CC on file, especially if cash is not accepted? Otherwise, the overnight stay was relaxing and comfortable. No additional comments.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jun 2024

10/10 Excellent

louise

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024