Mercure Melbourne St Kilda Road

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Alfred Hospital
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Melbourne St Kilda Road

Breakfast, lunch and brunch served
Superior Room, 1 King Bed, Balcony (St. Kilda Road View)
Classic Room, 1 Bedroom, Balcony
Reception
Privilege, Suite, 1 King Bed, Balcony | Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
568 St. Kilda Road, Melbourne, VIC

Room options

Similar properties

About the area

Melbourne

At Mercure Melbourne St Kilda Road you'll be within a 20-minute stroll of Alfred Hospital and Toorak Road. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Naima Bar & Restaurant, is open for breakfast, brunch and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:30 AM. There's also the convenience of self parking. .With a stay at this 3-property class Melbourne Central Business District hotel, you'll be 2 km (1.2 mi) from Royal Botanic Gardens and 2.6 km (1.6 mi) from St Kilda Beach.

Getting around

  • Flinders Street Station - 10 min drive
  • Prahran Station - 13 min walk
  • Melbourne Airport (MEL) - 29 min drive

Restaurants

  • ‪Ormond Collective - ‬3 min walk
  • ‪580 Bench - ‬2 min walk
  • ‪Nando's - ‬5 min walk
  • ‪Cafe La Colline - ‬5 min walk
  • ‪Windows Restaurant - ‬6 min walk

About this property

Mercure Melbourne St Kilda Road

Hotel with a 24-hour front desk, a quick walk to Alfred Hospital
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. Mercure Melbourne St Kilda Road also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. A complete renovation of Mercure Melbourne St Kilda Road was completed in March 2023.

This 3-star Melbourne hotel is smoke free.

  • 145 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Mercure Melbourne St Kilda Road offers 145 air-conditioned accommodations with espresso makers and a safe. 45-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Uncovered parking on site (AUD 40 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: AUD 20 to 30 for adults and AUD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Naima Bar & Restaurant

Family friendly

  • Access to nearby outdoor pool
  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cots (infant beds) are available for AUD 22.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 20 to 30 for adults and AUD 20 to 30 for children
  • Uncovered self-parking fee: AUD 40 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 22.0 per stay
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, mobile payments and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Melbourne St Kilda Road Hotel
Mercure Melbourne St Kilda Road Melbourne
Mercure Melbourne St Kilda Road Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Mercure Melbourne St Kilda Road?

Mercure Melbourne St Kilda Road offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mercure Melbourne St Kilda Road?

Yep, Mercure Melbourne St Kilda Road has an uncovered self car park with in/out privileges for AUD 40 per night. Onsite parking is limited.

Are there any beaches close to Mercure Melbourne St Kilda Road?

The closest beach to Mercure Melbourne St Kilda Road is St Kilda Beach (2.5 km).

Is Mercure Melbourne St Kilda Road family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Mercure Melbourne St Kilda Road is a hit with families.

Does Mercure Melbourne St Kilda Road serve breakfast?

Yeah, cooked-to-order brekkie is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Mercure Melbourne St Kilda Road?

No, Mercure Melbourne St Kilda Road does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Melbourne St Kilda Road?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at Mercure Melbourne St Kilda Road?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Mercure Melbourne St Kilda Road?

No, only service animals are allowed.

Mercure Melbourne St Kilda Road Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 83 reviews" "
Rating 8 - Good. 22 out of 83 reviews" "
Rating 6 - Okay. 15 out of 83 reviews" "
Rating 4 - Poor. 8 out of 83 reviews" "
Rating 2 - Terrible. 5 out of 83 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base for the family - with a kitchenette.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is now an Oaks, was great would recommend
Stayed 2 nights in Oct 2024

8/10 Good

Sue

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to see the name of the property from the road which made it difficult to locate whilst driving.
Stayed 3 nights in Sep 2024

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my appointment at the Alfred
Stayed 1 night in Sep 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the Alfred hospital. Quiet room, very helpful staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Keith, Elwood

Liked: Cleanliness
Mattress was hard & pillows hard and high. Restaurant attached to hotel is closed permanently for dinner (main reason we chose this hotel).
Stayed 1 night in Aug 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service
Room/s were OK in standard...nothing special. Even with heating on all evening, the rooms felt cold, especially when you look up and realise the ceiling is the underside of the concrete slab from the floor above, ie. no ceiling insulation. Also, Netflix and YouTube do not work in the rooms. Remote control has buttons to access both, but the TV itself does not have these apps on it so forget about watching TV unless it's free to air rubbish.
Stayed 1 night in Aug 2024

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 3 nights in Aug 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Makesi

Stayed 1 night in May 2024

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all round it worked for work from my work trip
Stayed 2 nights in May 2024

2/10 Terrible

Matt

Stayed 1 night in May 2024

2/10 Terrible

matt

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lack of customer care, I will never book again as it’s cost me my booking and surcharges when I was only there for a hospital stay at the Alfred hospital which was cancelled and no leeway for such discrepancies
Stayed 2 nights in May 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
Some odor when get in room, but not noticeable after a while
Stayed 2 nights in May 2024

6/10 Okay

Salome

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Brendon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy place to stay
Stayed 1 night in May 2024

6/10 Okay

Mary

Rooms perfect. Disappointed no restaurant open at night. Limited lighting outside a danger. So hard to find on arrival. Not for us
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Wayne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dog barking & dimly lit in the front of building
Stayed 1 night in Apr 2024

8/10 Good

Franz Bascope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

William, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Ethan

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The staff are not very friendly
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Stayed 1 night in Mar 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay when attending events at MSAC. Nice rooms and friendly helpful staff. Will stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

Shannyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were provided with a complimentary upgrade on our room. Staff were very friendly. The restaurant served a beautiful dinner & breakfast at very affordable prices. Excellent accommodation & I would highly recommend.
Stayed 1 night in Mar 2024